2023 Honda CR-V

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000.

At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down.

Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority.

Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem.

I am writing to file a formal complaint regarding a critical safety issue with my Honda CRV EX 2023, specifically concerning the steering mechanism. The steering feels excessively "sticky," making it extremely challenging to control the vehicle, particularly at higher speeds on the freeway. This issue poses a significant safety risk, as it requires an excessive amount of effort to keep the car steady, resulting in several near misses and a profound sense of insecurity while driving. Despite bringing this matter to the attention of the dealership, I have been consistently dismissed with the explanation that it is related to the lane departure safety system. However, this assertion is demonstrably false, as the problem persists even when the lane departure system is deactivated. Furthermore, it is illogical to attribute a safety system as the cause of decreased safety, as its purpose should be to enhance passenger safety, not compromise it. Additionally, the car shows no warning and dealer did not detect any issues during their multi-point inspection during a service. It is important to note that this issue is not isolated to my vehicle alone. I have spoken with an Uber driver who also operates a Honda CRV 2023, and they have reported experiencing the same steering problem. This indicates a systemic issue that demands immediate attention and resolution. Having driven other vehicles without encountering similar problems, I am deeply concerned about the safety implications of this defect. Therefore, I urge your agency to investigate this matter promptly and take appropriate action to rectify this serious issue. The safety of drivers and passengers must be prioritized, and it is imperative that steps are taken to ensure that all affected vehicles are made safe for operation. I appreciate your attention to this matter and look forward to a swift and effective resolution

The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning.

The steering gets stuck while at high speed on the highway (with lane assist off). The danger happens when you have to turn harder then it appears the break free and you can move to far over in the lane. Call it sticking steering wheel or maybe the electronic steering system is locking, not sure. Bringing it to the dealer but their first comment was there are no issues. This is like a workout to drive or added stress because it does not smoothly turn back and forth.

When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.