At moderate highway speeds, the steering sticks and jerks occasionally. Makes the car unstable when this happens.
2023 Honda CR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Honda CR-V do not stand out strongly from the model-year median of 400.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
516 reportsSteering system is sticky. It can feel like the steering wheel temporarily locks. It takes more effort to turn the wheel.
Steering is all over. Vehicle pulls very hard with a slight pitch in the road.
I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they …
Read full complaint
I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.
The contact owns a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel seemed to be sticking, making it difficult to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed EPS …
Read full complaint
The contact owns a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel seemed to be sticking, making it difficult to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed EPS gearbox. The contact was advised that the EPS gearbox needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 5,000.
While driving (no other vehicles present) it will display warning on dash. It will slam on brakes and swerve outside of lane. This causes the vehicle go off road or in another lane. The warnings will then disappear. It also advises to see dealership. It has been to the dealerships within first two weeks of purchase. They have n…
Read full complaint
While driving (no other vehicles present) it will display warning on dash. It will slam on brakes and swerve outside of lane. This causes the vehicle go off road or in another lane. The warnings will then disappear. It also advises to see dealership. It has been to the dealerships within first two weeks of purchase. They have not been able fix issues.
I went to Honda to get my car serviced & I told them i was experiencing my steering wheel sticking every time I drive & make turns or change lanes. Sometimes the car will notify me to brake but there is nothing Infront of me & the vehicle. The dealership told me that they had never heard of such thing that the steering wheel sti…
Read full complaint
I went to Honda to get my car serviced & I told them i was experiencing my steering wheel sticking every time I drive & make turns or change lanes. Sometimes the car will notify me to brake but there is nothing Infront of me & the vehicle. The dealership told me that they had never heard of such thing that the steering wheel sticking. They informed me that there was a back order on this car part & unable to tell me when they would receive it. In the meantime, I have to drive with a defective car & hoping nothing happens to me while Im driving. They didnt even have any sympathy or say sorry. It's disappointing that honda doesnt offer a loaner that would be the least they can do. I've waited over a month to get the car fixed. I had been so scared driving my car to & from work always getting stuck. I finally got a call that they received the steering wheel part and that i need to come in right away. It took more than a month to get it fixed. This should not have been happening and I was so surprised they knew about this issue before leasing this car to me, putting me & my family in danger.
After I bought this new Honda CRV 2023 car, the steering started to feel sticky after a few thousand miles. This rigid or sticky steering begins after 10-15 min of driving. Issue: Steering starts to feel very rigid while driving, irrespective of highway or local streets, and it feels very rigid to turn. This is a safety concern …
Read full complaint
After I bought this new Honda CRV 2023 car, the steering started to feel sticky after a few thousand miles. This rigid or sticky steering begins after 10-15 min of driving. Issue: Steering starts to feel very rigid while driving, irrespective of highway or local streets, and it feels very rigid to turn. This is a safety concern as the car does not go how we want during driving, which can lead to severe accidents. I've reported these issues the last three times when I took the car to service at verified Honda service centers, and none of them accepted or looked at the issue. I still feel this issue every time I take the car out. There should be a recall from Honda to fix this issue as soon as possible to avoid serious accidents. Please help us (drivers, passengers, and pedestrians) be safe on the roads by attending to this issue as soon as possible. Thank you!
increased steering effort and “sticky steering” while driving especially on highways.
In the past few weeks, the vehicle accelerated (engine revved) when releasing the gas pedal. This has happened 4 times. The first 3 times was when driving the vehicle on the road. I have taken the vehicle in twice to the dealership and they were not able to reproduce or diagnose the problem. The 4th incident occurred as the vehi…
Read full complaint
In the past few weeks, the vehicle accelerated (engine revved) when releasing the gas pedal. This has happened 4 times. The first 3 times was when driving the vehicle on the road. I have taken the vehicle in twice to the dealership and they were not able to reproduce or diagnose the problem. The 4th incident occurred as the vehicle was pulling into a parking space. when the gas pedal was released, the vehicle engine revved and lurched forward. Slamming on the brakes ,hard, averted a collision with a car in the space in front of the space we were trying to park in. It is only a matter of time before this condition causes an accident.
Official recalls
324V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V092000 · Seats:front Assembly:recliner
Feb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration