2023 Honda CR-V

The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly believe this issue is a design defect with either the vehicle's power management strategy, the battery sizing, or a combination of both. I request your help to investigate this issue and have Honda provide a corrective action.

I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024.

The contact owns a 2023 Honda CR-V. The contact stated that while his wife was driving at 15-20 MPH and attempting to come to a complete stop, the vehicle suddenly accelerated on its own. As a result, the driver briefly lost control of the vehicle before coming to a complete stop by intentionally running into a curb on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V588000 (Power Train), but the VIN was not included. The vehicle was not repaired. A police report was filed, but no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 16,000.

I purchased a 2023 Honda CR-V LX from Serra Champaign Honda on August 9th. As soon as I drove on the highway, I noticed that the side mirrors were shaking excessively. The driver's side mirror shakes violently at speeds above 50-60 mph, while the passenger side mirror shows minor vibrations at speeds above 70 mph. This causes a severely distorted view, leading to dizziness and nausea, making driving extremely difficult and dangerous. Additionally, the problem is exacerbated at night due to the lights. I was extremely frustrated and upset upon discovering this issue immediately after purchasing the vehicle. I have found that many other customers are experiencing the same problem, and I have learned that there is no recall issued yet. I am reporting this issue to Honda for urgent attention. What component or system failed or malfunctioned, and is it available for inspection upon request? The side mirror has issues. It is available for inspection upon request. How was your safety or the safety of others put at risk? Driving at high speeds on the highway made the vehicle very dangerous due to the excessive shaking of the side mirrors. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the issue to the dealership, and they acknowledged it but mentioned that it has not been officially recalled yet. They said they would check what can be done under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The Honda dealership service center has examined the vehicle, but the issue cannot be fully understood without driving the car at high speeds. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The severity and danger of the problem can only be realized through actual driving.

The contact owned a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact stated that the failure occurred while driving on a busy four-lane highway. The contact stated that at one point the vehicle was on two wheels to avoid crashing into a truck. The contact stated that his foot was on the brake pedal during the failure. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The was afraid of driving the vehicle and the vehicle was traded-in. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,472.