2018 Ford Escape

Ford EcoBoost 1.5l block has design flaws, causing coolant to enter into the block which causes the car to studder and reduce speed due to a misfire happening in the engine. Inspection upon request approved. Car acted completely fine, as we entered onto the highway we started to pick up speed as traffic is very fast, about 100 yards after entering the highway the vehicle failed causing sudden reduce engine performance. Traffic caught up to us as we veered to the far right shoulder, almost getting rear ended and causing a multiple car pileup. Car was towed to the Ford dealership for diagnosis, that was when ford told us this is a common issue on 1.5l EcoBoost's and common on all of the EcoBoost. There was a recall for this issue, but it does not pertain to this VIN due to the build location? There were no warning signs, no messages or any other symptoms to know this was going to happen. Ford knows about this EcoBoost problem and has made a new block to replace the design flawed 1.5l EcoBoost, but no recall on for anything in relation to this. Ford didn't notify us about this issue, which very easily could have ended in a horrible car accident and the death of the multiple people in the vehicle when it failed. THIS IS A HUGE SAFETY CONCERN AND FORD SHOULD TAKE FULL RESPONSIBILITY FOR THERE POORLY DESIGNED ENGINES! I'm very lucky my mother wasn't driving, as this could have ended very horribly.

Bought a used car from Marsh Auto Sales in Ortonville Michigan in April, the very next day the check engine light came on and car would not start. It kept saying “Engine Fault.” Finally got the car to start, drove it for the rest of the month, scheduled a service appointment but the car overheated, we were stuck on the side of the road, it would not run and the coolant was low. Looked on Ford’s website and there was a “Customer Satisfaction Recall or program - 19B37, Campaign number 21N12“ that issued a recall for a the exact problem and the engine needed to be replaced. They issued the recall during Covid, and Im sure it was hard for the original owner to submit it for service as getting appointments was extremely hard. I called Ford, and Marsh Auto Sales and neither were willing to help.

Experiencing coolant intrusion with a 2018 Ford Escape. Ford is charging $8,000 for the repair. This is known issue with the vehicle. They instituted a temporary program to fix the vehicle free of charge but has expired in 2022. Ford should have recalled the vehicle for this issue. It is unacceptable they can charge so much for a known issue, that they acknowledge is their own fault.

The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 65,000.