Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
Mileage unknown · Sep 15, 2026
Unknown Or Other
My vehicle has been giving me warning messages at complete stop at red light, stop sign or even park. Engine turns off and the message pop ups as auto startstop manual restart required put on p shift position restart engine manually. Im scared this will happen while driving. Vehicle completes shuts off in the middle.of intersect…
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My vehicle has been giving me warning messages at complete stop at red light, stop sign or even park. Engine turns off and the message pop ups as auto startstop manual restart required put on p shift position restart engine manually. Im scared this will happen while driving. Vehicle completes shuts off in the middle.of intersection.
NHTSA ODI #11764557
Mileage unknown · Sep 15, 2026
Engine
Engine problem. Blown head gasket. Common problem among 2017 Ford Escape models.
NHTSA ODI #11764524
Mileage unknown · Sep 14, 2026
Engine
My car has experienced Catastrophic Engine Failure. There is a coolant intrusion into the cylinders and now the car is inoperable. It runs for 2 minutes before shutting the engine off.
NHTSA ODI #11764179
Mileage unknown · Sep 11, 2026
EngineFuel/propulsion System
A coolant intrusion caused the head gasket to fail
NHTSA ODI #11763712
105,000 miles · Sep 11, 2026
Electrical SystemEngine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was at the service center for an instrument panel failure, a diagnostic test was performed on the engine. The contact was informed that in addition to the instrument panel failure, there was coolant inside the cylinders, and the engine needed to be re…
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The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was at the service center for an instrument panel failure, a diagnostic test was performed on the engine. The contact was informed that in addition to the instrument panel failure, there was coolant inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The failure mileage was 105,000.
NHTSA ODI #11763703
Mileage unknown · Sep 8, 2026
Engine
Coolant leaks internally into the engine cylinders. This is resulting in needing a full engine replacement for $15,000. It has been confirmed by the dealership. The check engine light came on.
NHTSA ODI #11762866
Mileage unknown · Sep 8, 2026
Engine
Head gasket and coolant intrusion issue, requiring complete replacement of engine costing over $7,000.00
NHTSA ODI #11762760
Mileage unknown · Sep 3, 2026
Engine
My Ford Escape Titanium 2.0L 2017 started overheating. The coolant had just disappeared. The car sputtered in the morning with large plumes of white smoke. Due to the overheating my thermostat failed. I brought my car to the Art Hill Ford dealership in Merrilville Indiana for service. After a 5 hour pressure test, Tiffany A Dep…
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My Ford Escape Titanium 2.0L 2017 started overheating. The coolant had just disappeared. The car sputtered in the morning with large plumes of white smoke. Due to the overheating my thermostat failed. I brought my car to the Art Hill Ford dealership in Merrilville Indiana for service. After a 5 hour pressure test, Tiffany A Depowski at Art Hill Ford Lincoln brought me to her desk and notified me and confirmed that I need a new engine due to Coolant Intrusion. The check engine light had been on for a couple months. I kept bringing the vehicle to my local mechanic. After he couldn't fix it I brought it to the dealer where they told me my engine needs to be replaced. Fortunately safety wasn't a direct factor. The risk of the engine seizing up while driving was a key factor with safety. The Ford invoice states verified coolant leak, recommend new engine is on the upload I sent under the section J#2
NHTSA ODI #11761984
Mileage unknown · Sep 2, 2026
Engine
The vehicle suffered catastrophic engine failure at 72,000 miles due to a known Ford EcoBoost manufacturing defect where engine coolant leaks internally into the cylinders. Upon starting the vehicle in the parking lot, the engine began misfiring violently with blinking check engine light. The vehicle suddenly began misfiring, lo…
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The vehicle suffered catastrophic engine failure at 72,000 miles due to a known Ford EcoBoost manufacturing defect where engine coolant leaks internally into the cylinders. Upon starting the vehicle in the parking lot, the engine began misfiring violently with blinking check engine light. The vehicle suddenly began misfiring, lost power, and became completely inoperable, creating a severe driving hazard. Code P0301 indicates Cylinder 1 Misfire detected. A professional mechanic ran diagnostics and confirmed a permanent Cylinder 1 Misfire caused by internal engine failure. The internal heating was so severe it cracked the spark plug on cylinder 1 rendering the car inoperable at 72, 000 miles. The mechanic said evidence of moisture was detected in the chamber.
NHTSA ODI #11761752
Mileage unknown · Aug 31, 2026
Visibility
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V374000 (VISIBILITY); however, the part to do the recall repair was unavailable. The local dealer was contacted, and a mechanic was sent to the residence to perform a software update, but the mechanic was unable to complete the sof…
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The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V374000 (VISIBILITY); however, the part to do the recall repair was unavailable. The local dealer was contacted, and a mechanic was sent to the residence to perform a software update, but the mechanic was unable to complete the software update. The vehicle was later driven to the local dealer, who was unsuccessful in completing the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗