NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
186 reports112,000 miles · Mar 3, 2009
Vehicle Speed Control
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND WAS UNABLE TO DRIVE MORE THAN 15 TO 20 MILES PER HOUR. THE FAILURE OCCURS OFTEN WHILE BEING DRIVEN. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. ANOTHER MECHANIC STATED THAT NHTSA CAMPA…
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TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND WAS UNABLE TO DRIVE MORE THAN 15 TO 20 MILES PER HOUR. THE FAILURE OCCURS OFTEN WHILE BEING DRIVEN. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. ANOTHER MECHANIC STATED THAT NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS RELATED TO THE FAILURE. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS CURRENTLY IN THE PROCESS OF BEING INSPECTED BY THE SECOND MECHANIC. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A SERVICE CENTER. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB
NHTSA ODI #10260583
135,000 miles · Jan 12, 2009
Structure
WHILE DRIVING ON THE PA TURNPIKE, MY GLASS SUNROOF INEXPLICABLY JETTISONED OUT OF THE CAR. THE GLASS WAS INTACT AND SHATTERED ON THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS DRIVING IN THE SLOW LANE AND THERE WAS NO ONE BEHIND ME. THE POTENTIAL FOR SERIOUS INJURY AND PROPERTY DAMAGE WAS AVOIDED, ALTHOUGH IT IS CLEAR THAT A DE…
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WHILE DRIVING ON THE PA TURNPIKE, MY GLASS SUNROOF INEXPLICABLY JETTISONED OUT OF THE CAR. THE GLASS WAS INTACT AND SHATTERED ON THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS DRIVING IN THE SLOW LANE AND THERE WAS NO ONE BEHIND ME. THE POTENTIAL FOR SERIOUS INJURY AND PROPERTY DAMAGE WAS AVOIDED, ALTHOUGH IT IS CLEAR THAT A DEFECT CAUSED THIS OCCURRENCE. THE MANUFACTURER (VOLVO) IS UNWILLING TO ADDRESS THE PROBLEM ALTHOUGH I HAVE CONTACTED THEIR NORTH AMERICAN OFFICE SEVERAL TIMES. I TOOK MY CAR INTO THE DEALERSHIP AND THEY TOLD ME IT WAS MY PROBLEM. *TR
NHTSA ODI #10254737
70,000 miles · Dec 28, 2008
Fuel System, GasolineInjury
I HAVE A VOLVO S60 2002 AND IN OCTOBER IN A CHEKPOINT THE BORDER PATROL AGENT NOTICED AN ODOR OF FUEL AND A LEAK HE WAS SOME WHAT ALARMED AND SO I WAS INSPECTED AND SO ON I STARTED TO RESEARCH FOR THIS PROBLEM AND FOUND THAT MY CAR HAD A RECALL ON THE FUEL PUMP NHTSA CAMPAIGN 07V152000 THAT MATCHED ALL THE SY MPTOMS AND SO I CAL…
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I HAVE A VOLVO S60 2002 AND IN OCTOBER IN A CHEKPOINT THE BORDER PATROL AGENT NOTICED AN ODOR OF FUEL AND A LEAK HE WAS SOME WHAT ALARMED AND SO I WAS INSPECTED AND SO ON I STARTED TO RESEARCH FOR THIS PROBLEM AND FOUND THAT MY CAR HAD A RECALL ON THE FUEL PUMP NHTSA CAMPAIGN 07V152000 THAT MATCHED ALL THE SY MPTOMS AND SO I CALL TO VOLVO AND THEY SAID THAT I DON'T HAVE A RECALL BUT AN EXTENDED WARRANTY ON THE FUEL PUMP, AND SO I WENT TO THE DEALER LEFT THE CAR PICKED IT UP AND NOW MY CAR NOT ONLY LEAKS FUEL ON THE OUTSIDE BUT INSIDE I HAVE A STRONG FUEL FUMES SMELL AS WELL AND SO I CONTACTED VOLVO AGAIN NOW VIA EMAIL AND WHAT THEY SAID IS THAT THEY ARE NO EXACTLY RESPONSIBLE FOR THE WAY THEIR FRANCHISES WORK LIKE THE HAVE A MIND OF THEIR OWN, THE PROBLEM FOR ME IS THAT THE NEXT AVAILABLE VOLVO DEALER IS 4 HORS AWAY, SO WHAT I AM SUPPOSED TO DO! THE COST OF REPLACING THE FUEL PUMP IS LIKE $700.00...................! I DO HAVE LIKE A HEADACHE LIKE EVERY DAY BECAUSE THE FUMES.....! *TR
NHTSA ODI #10252980
77,000 miles · Nov 18, 2008
Steering
2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART…
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2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART TO FAIL. I HAVE SEARCHED THE INTERNET REFERENCES ON THE TOPIC AND FIND IT TO BE SOMEWHAT WIDESPREAD. I WOULD APPRECIATE SOME FEEDBACK ON THE ISSUE AS I PLAN TO ADDRESS VOLVO CORPORATE FOR A RESOLUTION. *TR
NHTSA ODI #10249180
98,000 miles · Oct 15, 2008
Fuel System, Gasoline
GAS SMELL ON 02 VOLVO S60 LIKE LISTED ON NHTSA CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176. THIS RECALL SHOULD BE EXTENDED TO ALL STATES AS WE ALL HAVE HIGH TEMPERATURES. *TR
NHTSA ODI #10245540
102,000 miles · Oct 8, 2008
Engine And Engine CoolingFuel System, Gasoline
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY. …
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TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURES WERE RELATED TO RECALL#07V152000, FUEL SYSTEM; HOWEVER, HER VIN WAS EXCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 102,000.
NHTSA ODI #10244881
95,000 miles · Aug 18, 2008
Tires
VOLVO S60 DRIVEN ON FREEWAY AT 65 MPH FOR 30 MINUTES, LARGE BANG, THEN COMPLETE BLOWOUT - ALL THE TREAD SEPARATED FROM THE MICHELIN TIRE IN THE BACK RIGHT SIDE. TIRES HAD BEEN INSPECTED VISUALLY AUG. 17 BY OWNER, MAY 6 BY VOLVO DEALER AND WERE IN GOOD SHAPE. IN MAY, 2008, THE FRONT RIGHT TIRE, SAME MICHELIN BRAND, HAD BEEN DES…
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VOLVO S60 DRIVEN ON FREEWAY AT 65 MPH FOR 30 MINUTES, LARGE BANG, THEN COMPLETE BLOWOUT - ALL THE TREAD SEPARATED FROM THE MICHELIN TIRE IN THE BACK RIGHT SIDE. TIRES HAD BEEN INSPECTED VISUALLY AUG. 17 BY OWNER, MAY 6 BY VOLVO DEALER AND WERE IN GOOD SHAPE. IN MAY, 2008, THE FRONT RIGHT TIRE, SAME MICHELIN BRAND, HAD BEEN DESTROYED BY PERFORATIONS OF THE TIRE EVEN THOUGH NO IMPACT OCCURRED. THE MAY EVENT ALSO HAPPENED DRIVING ON A FREEWAY AT 65 MPH. *TR
NHTSA ODI #10238801
157,000 miles · Aug 5, 2008
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT NOTICED A VERY STRONG FUEL ODOR COMING FROM THE FUEL PUMP. FROM THE EXTERIOR OF THE VEHICLE, THE ODOR WAS VERY OVERPOWERING, BUT WAS ALSO NOTICEABLE FROM INSIDE THE PASSENGER COMPARTMENT. THERE WERE ALSO FUEL STAINS ON THE FUEL TANK THAT WERE NOTICEABLE. THE DEALER REFUSED TO…
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TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT NOTICED A VERY STRONG FUEL ODOR COMING FROM THE FUEL PUMP. FROM THE EXTERIOR OF THE VEHICLE, THE ODOR WAS VERY OVERPOWERING, BUT WAS ALSO NOTICEABLE FROM INSIDE THE PASSENGER COMPARTMENT. THERE WERE ALSO FUEL STAINS ON THE FUEL TANK THAT WERE NOTICEABLE. THE DEALER REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE REPAIR WOULD COST $850.50 PLUS TAX. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE FUEL PUMP NEEDED TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND VOLVO RECALL NUMBER R176 MENTION IDENTICAL FAILURES; HOWEVER, THE VEHICLE DOES NOT FALL UNDER THE CLIMATE STIPULATIONS OF THE RECALL. THE FAILURE MILEAGE WAS 157,000 AND CURRENT MILEAGE WAS 169,000.
NHTSA ODI #10237064
96,000 miles · Aug 2, 2008
Fuel System, Gasoline
I HAVE A 2002 S60 VOLVO. IT IS HARD TO START WHEN COLD AND THERE IS A SLIGHT GAS ODOR. NHTSA CAMPAIGN # IS 07V15200 AND VOLVO CAMPAIGN IS R176. I UNDERSTAND IT IS A FAULTY FUEL PUMP AND VOLVO REFUSES TO REPLACE IT BECAUSE I DO NOT LIVE IN NEVADA OR ARIZONA. I LIVE IN FLORIDA ABD IT IS HOT HERE ALSO. *TR
NHTSA ODI #10236718
Mileage unknown · Jul 15, 2008
Structure
THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE ASSEMBLY BROKE. DEALER SAID THE ONLY FIX WAS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL. DEALER ESTIMATE TO REPLACE PANEL $575. IT APPEARS LIKE VEHICLES HAVE HAD THE SAME ISSUE. THE MANUFACTURER SHOULD STEP UP TO RESOLVE THIS ISSU…
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THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE ASSEMBLY BROKE. DEALER SAID THE ONLY FIX WAS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL. DEALER ESTIMATE TO REPLACE PANEL $575. IT APPEARS LIKE VEHICLES HAVE HAD THE SAME ISSUE. THE MANUFACTURER SHOULD STEP UP TO RESOLVE THIS ISSUE WITH LITTLE FINANCIAL IMPACT TO THE OWNER(S). *TR
NHTSA ODI #10234346
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Aug 21, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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