NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
186 reports89,126 miles · Jun 29, 2010
Unknown Or OtherVehicle Speed Control
TWO MALFUNCTIONS EXIST WITH THE 2002 VOLVO S60. THE FIRST ONE IS A FAULTY DRIVER'S INFORMATION MODULE DEFECT THAT CAUSES A TOTAL MALFUNCTION OF THE ENTIRE DASHBOARD. SPECIFICALLY, THE DASHBOARD GOES COMPLETELY BLANK WHILE DRIVING AND ALL OF THE GAUGES BECOME INOPERABLE, INCLUDING THE SPEEDOMETER. THEREFORE, PREVENTING THE DRI…
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TWO MALFUNCTIONS EXIST WITH THE 2002 VOLVO S60. THE FIRST ONE IS A FAULTY DRIVER'S INFORMATION MODULE DEFECT THAT CAUSES A TOTAL MALFUNCTION OF THE ENTIRE DASHBOARD. SPECIFICALLY, THE DASHBOARD GOES COMPLETELY BLANK WHILE DRIVING AND ALL OF THE GAUGES BECOME INOPERABLE, INCLUDING THE SPEEDOMETER. THEREFORE, PREVENTING THE DRIVER FROM BEING ABLE TO CONTROL OR MONITOR THE VEHICLE'S SPEED. THE SECOND MALFUNCTION IS THE FRONT AND REAR HEATED 02 OXYGEN SENSORS. THESE MANUFACTURE DEFECTS HAVE A POTENTIAL TO CAUSE A VERY SERIOUS ACCIDENT. THE DRIVER'S INFORMATION MODULE AND THE 02 SENSORS WERE MANDATORY COMPONENTS THAT WERE REQUIRED TO BE REPLACED AS OPPOSED TO REPAIRED.
NHTSA ODI #10340700
77,000 miles · Nov 18, 2009
Fuel System, Other
STRONG FUEL SMELL, ESPECIALLY WHEN STANDING BESIDE THE CAR. DEALERSHIP IS UNSURE WHAT THE PROBLEM IS, BUT MECHANIC NOTICED GAS LEAKING ABOVE THE TANK. THERE ARE MANY PEOPLE WITH THE SAME OR SIMILAR PROBLEMS (SEE ONLINE VOLVO FORUMS), AND A NATIONWIDE RECALL MIGHT BE APPROPRIATE. I URGE THE AGENCY, AND PUT IT ON NOTICE, THAT F…
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STRONG FUEL SMELL, ESPECIALLY WHEN STANDING BESIDE THE CAR. DEALERSHIP IS UNSURE WHAT THE PROBLEM IS, BUT MECHANIC NOTICED GAS LEAKING ABOVE THE TANK. THERE ARE MANY PEOPLE WITH THE SAME OR SIMILAR PROBLEMS (SEE ONLINE VOLVO FORUMS), AND A NATIONWIDE RECALL MIGHT BE APPROPRIATE. I URGE THE AGENCY, AND PUT IT ON NOTICE, THAT FAILURE TO ACT MIGHT RESULT IN AN ACCIDENT THAT COULD BE FATAL. *TR
NHTSA ODI #10292831
89,000 miles · Nov 5, 2009
SuspensionCrash
I PRESENTLY OWN A 2002 VOLVO S60 SEDAN. ON OCTOBER 14TH, 2009, AT APPROX. 5:30 AM, THE FRONT DRIVERS SIDE BALL JOINT SEPARATED FROM MY VEHICLE, CAUSING FAILURE OF MY UPPER BALL JOINT, THEN SEPARATING MY CV JOINT AND SHAFT FROM MY TRANSMISSION. THIS IN TURN, CAUSED EXTENSIVE BODY DAMAGE TO MY VEHICLE. I THANK GOD, THAT I WAS ONLY…
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I PRESENTLY OWN A 2002 VOLVO S60 SEDAN. ON OCTOBER 14TH, 2009, AT APPROX. 5:30 AM, THE FRONT DRIVERS SIDE BALL JOINT SEPARATED FROM MY VEHICLE, CAUSING FAILURE OF MY UPPER BALL JOINT, THEN SEPARATING MY CV JOINT AND SHAFT FROM MY TRANSMISSION. THIS IN TURN, CAUSED EXTENSIVE BODY DAMAGE TO MY VEHICLE. I THANK GOD, THAT I WAS ONLY TRAVELING 20 MILES PER HOUR. IF I WAS ON THE HIGHWAY, I WOULD NOT BE WRITING THIS TODAY. I NOTIFIED DALZELL VOLVO IN DEDHAM, MASS. AND ALSO FILED A CLAIM WITH VOLVO OF NORTH AMERICA, CLAIM NUMBER 376672. MY CLAIM FOR REIMBURSEMENT OF REPAIRS WAS DENIED BY MR. JOHN WILLETS OF VOLVO. I AM VERY CONCERNED FOR ALL THE OTHER OWNERS OF THIS TYPE OF VEHICLE. WHEELS SHOULD NOT BREAK OFF WHILE DRIVING. *TR
NHTSA ODI #10291048
54,024 miles · Sep 20, 2009
Fuel System, Gasoline
DEFECTIVE: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. *TR
NHTSA ODI #10284638
78,063 miles · Aug 11, 2009
Fuel System, Gasoline
FOR ABOUT A WEEK OUR 2002 VOLVO S60 HAS HAD A STRONG GASOLINE ODOR INSIDE AND HAS BEEN HARD TO START. THE GASOLINE SMELL IS ALWAYS THERE, AND STARTING THE CAR IS A PROBLEM EVERY TIME. WE LIVE IN TEXAS, WHERE IT HAS BEEN EXTREMELY HOT, AND A LITTLE RESEARCH SEEMED TO POINT TO A PROBLEM WITH THE FUEL PUMP. WE WILL BE TAKING THE…
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FOR ABOUT A WEEK OUR 2002 VOLVO S60 HAS HAD A STRONG GASOLINE ODOR INSIDE AND HAS BEEN HARD TO START. THE GASOLINE SMELL IS ALWAYS THERE, AND STARTING THE CAR IS A PROBLEM EVERY TIME. WE LIVE IN TEXAS, WHERE IT HAS BEEN EXTREMELY HOT, AND A LITTLE RESEARCH SEEMED TO POINT TO A PROBLEM WITH THE FUEL PUMP. WE WILL BE TAKING THE CAR INTO THE VOLVO DEALERSHIP SOON TO BE REPAIRED. WE BELIEVE THIS REPAIR SHOULD BE COVERED UNDER EITHER THE RECALL OR WARRANTY, BUT WE ARE OFFICIALLY FILING A COMPLAINT TO COVER OUR BASES. *TR
NHTSA ODI #10280053
113,400 miles · Jun 12, 2009
Engine And Engine Cooling
I OWN A VOLVO S60 AND AM HAVING PROBLEMS (RACING IDLE, UNCONTROLLABLE CRUISE CONTROL, AND COMPLETE DYING OF ENGINE RANDOMLY) WHICH ARE RELATED TO EVENTUAL FAILURE OF THE ETM WHICH COULD BE A CATASTROPHIC EVENT, RESULTING IN SERIOUS INJURY OR DEATH. VOLVO HAS ISSUED A LIMITED RECALL BUT IN ORDER TO BE GRANTED THIS FIX ONE'S VEHIC…
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I OWN A VOLVO S60 AND AM HAVING PROBLEMS (RACING IDLE, UNCONTROLLABLE CRUISE CONTROL, AND COMPLETE DYING OF ENGINE RANDOMLY) WHICH ARE RELATED TO EVENTUAL FAILURE OF THE ETM WHICH COULD BE A CATASTROPHIC EVENT, RESULTING IN SERIOUS INJURY OR DEATH. VOLVO HAS ISSUED A LIMITED RECALL BUT IN ORDER TO BE GRANTED THIS FIX ONE'S VEHICLE MUST FAIL A CERTAIN TEST. IF THERE IS NO FAILURE, NO FIX.(THE TEST IS NOT A COMPREHENSIVE METER OF FAILURE) A SOFTWARE UPGRADE IS OFFERED WHICH IS ESSENTIALLY AN OVERRIDE , IN WHICH THE SYSTEM IS SET TO IGNORE SYMPTOMS, SO THAT THE CHECK ENGINE LIGHT DOES NOT EMPLOY. THIS IS NOT A FIX.. THE PROBLEM EXISTING IS THAT MY CAR EXHIBITS ALL THE PRELIMINARY PROBLEMS OF THE EVENTUAL FAILURE OF THE ETM WHICH WILL RESULT IN A LIMP HOME MODE ,WHEREAS THE CAR WILL ONLY GO APPROX 15MPH, AND IS IMMEDIATE, MEANING THAT WHEN THIS HAPPENS ONE HOPES THEY ARE NOT ON THE FREEWAY .... WELL, ONE CAN USE ONES IMAGINATION. THIS IS VERY DISTURBING. STILL VOLVO WISHES TO WAIT UNTIL THE COMPLETE FAILURE OBVIOUSLY, AND I DO NOT WISH TO GAMBLE WITH MY LIFE IN THIS WAY. THE SYMPTOMS AT THIS TIME ARE RANDOM, INDICATIVE OF COMPLETE FAILURE IN THE FUTURE. VOLVO HESITATES TO TAKE COMPLETE RESPONSIBILITY OF THIS PROBLEM; BUT ARE AWARE OF THE DEFECTIVE ENGINEERING RESPONSIBLE FOR IT. EVEN THEIR FIX FOR THIS PROBLEM IS TO REPLACE WITH THE SAME ETM (ELECTRONIC THROTTLE MODULE) WHICH AGAIN, IS ONLY BUYING TIME UNTIL IT FAILS ALSO. BUT JUST TRY TO GET YOUR MODULE REPLACED ; NOT AN EASY THING TO DO, UNLESS U WANT TO PAY FOR IT OUTRIGHT, AND THAT IS WRONG CONSIDERING THIS IS A VOLVO PROBLEM, AGAIN, THAT THEY ARE AWARE OF. I GUESS MAYBE DEATH COULD BE THE GREAT MOTIVATOR. *TR
NHTSA ODI #10273622
Mileage unknown · Apr 24, 2009
Fuel System, Gasoline
I HAVE A 2002 VOLVO S60 THAT IS RECALLING CARS WITH LEAKING FUEL PUMPS. WE HAVE HAD THIS CAR FOR ABOUT A YEAR AND IT'S BEEN LEAKING GAS SLOWLY AND NOW GAS IS COMING OUT OF OUR CAR A LOT. I CALLED VOLVO AND THEY AREN'T ABLE TO REPAIR THE CAR BECAUSE THE WARRANTY EXPIRED FOR MY VIN IN JULY 2002. I DO THINK THAT OUR CAR SHOULD QUAL…
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I HAVE A 2002 VOLVO S60 THAT IS RECALLING CARS WITH LEAKING FUEL PUMPS. WE HAVE HAD THIS CAR FOR ABOUT A YEAR AND IT'S BEEN LEAKING GAS SLOWLY AND NOW GAS IS COMING OUT OF OUR CAR A LOT. I CALLED VOLVO AND THEY AREN'T ABLE TO REPAIR THE CAR BECAUSE THE WARRANTY EXPIRED FOR MY VIN IN JULY 2002. I DO THINK THAT OUR CAR SHOULD QUALIFY TO BE REPAIRED. *TR
NHTSA ODI #10266657
Mileage unknown · Apr 24, 2009
Fuel System, Gasoline
I OWN A 2002 VOLVO S60 ABOUT 4-5 MONTHS AGO I NOTICED MY CAR SMELT LIKE GAS. I THOUGHT THIS WAS ODD SINCE IT WAS WINTER. I TOOK IT INTO MY MECHANIC AND HE SAID IT WAS LEAKING GAS. HE THEN ADVISED ME ABOUT THE RECALL FOR 2002 S60S. I LOOKED ONLINE ABOUT THE RECALL AND SURE ENOUGH MY MAKE AND MODEL HAD A RECALL, SO I CALLED VOLVO,…
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I OWN A 2002 VOLVO S60 ABOUT 4-5 MONTHS AGO I NOTICED MY CAR SMELT LIKE GAS. I THOUGHT THIS WAS ODD SINCE IT WAS WINTER. I TOOK IT INTO MY MECHANIC AND HE SAID IT WAS LEAKING GAS. HE THEN ADVISED ME ABOUT THE RECALL FOR 2002 S60S. I LOOKED ONLINE ABOUT THE RECALL AND SURE ENOUGH MY MAKE AND MODEL HAD A RECALL, SO I CALLED VOLVO, AND THEY QUICKLY DISMISSED MY CLAIM. THEY SAID THAT MY VIN DID NOT MATCH THE RECALL. I EXPLAINED IN THE ONLINE STATEMENT THAT THE RECALL WERE FOR CARS IN HOT AND DRY AREAS SUCH AS AZ AND NV. I LIVE IN UTAH, AND I AM CERTAIN THIS VEHICLE HAS A MANUFACTURE DEFECT. I WOULD LIKE TO SEE VOLVO TAKE RESPONSIBILITY FOR THEIR MISTAKES. HOW CAN I GO ABOUT HAVING MY VEHICLE RESTORED? *TR
NHTSA ODI #10266636
132,000 miles · Apr 21, 2009
Fuel System, Gasoline
EXTENDED RECALL 07V152000 DESCRIPTION FOR FUEL PUMP REPLACEMENT - FIRE HAZARD. ASIDE FROM FUEL ODOR, IT SHOULD INCLUDE SETTING OF DASH MIL INDICATOR OF ODB11 SMALL EMISSIONS LEAK AS A PRECURSOR INDICATION OF FUEL LEAK. *TR
NHTSA ODI #10266222
86,350 miles · Mar 20, 2009
Seat Belts
THE FRONT PASSENGER SEATBELT RETRACTED AND WOULD NOT MOVE TO ENGAGE THE PASSENGER. IT WAS STUCK IN PLACE. THE DEALER EXAMINED IT AND SAID IT WAS NOT POSSIBLE TO FIX BECAUSE IT IS A 'CLOSED SYSTEM' AND WOULD NEED TO BE REPLACED. THEY WOULD CHARGE OVER $650 TO REPLACE IT FOR PARTS AND LABOR. *TR
NHTSA ODI #10262574
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Aug 21, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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