2025 Toyota RAV4

During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening.

The contact owns a 2025 Toyota Rav4 equipped with Michelin Tires, Tire Line: Primacy A/S, Tire Size: 225/60/R16, DOT Number: (N/A). The contact stated while driving 70 MPH, the rear passenger’s tire detached from the rim. The contact stated that the failure had occurred while driving on a three-lane highway. The vehicle was driven over to the shoulder of the roadway. The contact inspected the vehicle and noticed that the passenger’s side rear tire had detached from the rim. Roadside Assistance was contacted and replaced the wheel with the spare tire. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that without a part of the tire, no assistance would be provided. The failure mileage was approximately 7,000.

I was driving on CA Highway 20 on Thursday afternoon, Oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass.

Stopped to allow a car to pass. Once the car passed, there was acceleration of the engine but the car would not move. When the car gear was changed to park and then back to drive, it would not move. In order to get the car out of the traffic lane, the car was placed in neutral but the car brakes were locked. All this time the red 'park' on the dash and the red button on the console kept flashing. We called AAA and they arrived in 40 minutes. The man got in the car and stated they sometimes reset themselves. The car did start and he was able to drive it as the brakes were no longer locked. We took it to Toyota of Orange but they were unable to find the cause. They stated that they elevated this incident to a test case. TA252650358 This car only has 2,689 miles on it !!

Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I DO NOT DRIVE WITH 2 FEET). In each instance, while coasting my right foot covered (above) the brake pedal. BOTH feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. THIS IS NEARLY IMPOSSIBLE FOR ME; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request.

The contact owns a 2025 Toyota Rav4. The contact stated that upon leaving the keys in the ignition overnight, the battery was drained. The contact stated that the jumper cables were in a compartment located inside the trunk. The contact stated that due to the battery failure, the contact was unable to unlock the vehicle. In addition, there was no keyhole for the trunk of the vehicle. The contact entered the trunk through the inside of the vehicle; however, the compartment where the jumper cables were located had failed to open due to the battery failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,500.

On 9/5, a car darted out in front of me while I was traveling straight at 45 miles per hour. I hit the brakes but t-boned him. The car then spins around and hits me again on the passenger quarter panel. No emergency brake, precollision no warning light came on. The airbag didnt deploy. I hit my chest on the steering while and my head on the window. The seat belt didnt lock me down. I purchased the brand new Rav4 a week prior.

I noted the body is made up of soft materials that slightly bend when push lightly with hand. I put a magnet to see if it’s made up of metal but noted a weak attraction of the magnet to the body. When I used my buttock to push the door to close ( my hands were not free and held several grocery bags), my buttock sunk to the part of the area I pressed on. I heard and felt the bending and clicking sound of plastic then it lifted back to its shape. I almost lost my balance since I’m not expecting the door that soft. I was scared that I dented the door. So how safety is this 2025 RAV4 ? We also have 2023 RAV4 of same model XLE AWD Premier. I wonder what will happen if it has accident with another vehicles on the road. With this body materials will save me from any kind of collisions ? I just noticed this brought by my experience today.

I was driving on the Highway at 70 mph and the rear passenger tire blew out. Thank God I was able to stopped the car safely and no one was injured. It was a scary moment and it is still is.My safety and other was at risk It is a brand new car with only 4397 miles. I took the car to the dealership and they replaced the tire. They found NO indications of a puncture or road hazard. Tire split at the shoulder and sidewall. Tire description Dunlop Grantrek 225/60 R 18