2025 Toyota RAV4

2025 RAV4 - While driving the car, changing from reverse to drive the steering wheel got stuck and would not go back to straight position. This causes an accident and hit another car. There was not indicator that there is a problem. Inspection was done by the dealership and asap and they identified and confirmed of faulty steering wheel angle. This car was bought end of June and accident happened first week of October. The car is since with the dealership with no resolution yet. Dealership have us call Toyota, but we were not provided with any help. One and half month in, we continue to pay insurance but we do not have the car.

While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t start. Eventually had to put in neutral to get out of drive-thru. Once out of drive-thru, I once again attempted to restart the car, but this time it worked. Should mention it was raining pretty heavily outside when this happened.

I rented the Toyota RAV4 from Fox Rent a Car (855 571-8414) at the Denver International Airport for a trip to Boulder, CO. On November 9 evening, I drove to the Sugarloaf Mountain Trail Head (GPS: 40.05, -105.425) for a time-lapse photography. Date/Time: 2025-11-09 6:29 PM Location Description: Uneven dirt parking area commonly used by sightseers. Visibility was completely dark at the time of arrival. After arriving at the hilltop, as I parked the vehicle, while applying very light pressure to the accelerator pedal with my right foot, I felt a gradual drop of several inches on the passenger side of the vehicle. Instinctively, I moved my right foot to the brake pedal and applied pressure. However, I immediately sensed that the vehicle was not decelerating; instead, it was accelerating forward. I pressed the brake pedal more firmly, and the vehicle accelerated further until it came to a complete stop after colliding with a rock on the driver's side approximately 15 feet from the point of initial acceleration. Once the situation stabilized, I exited the vehicle and observed a red, non-oily liquid of normal viscosity leaking from underneath the vehicle on the front driver's side, which I later identified as coolant. Upon opening the hood, I confirmed that approximately half of the coolant had been depleted. I Googled AI Mode: Question: For a Toyota RAV4 HEV, is it possible for the vehicle to accelerate when the brakes are applied forcefully and abruptly? Answer (Source): [XXX] Potential Perceptions and Known Issues While the car will not accelerate due to the brakes being applied correctly, drivers have occasionally reported sensations that might be might be misinterpreted as acceleration, such as a slight "lurch" when the braking system transitions between regenerative and friction braking, ** especially at very low speeds or over rough surfaces. ** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

El día 2 de octubre compré una Rav 4 2025.El día 14 de octubre me doy cuenta que los cristales se encontraban rayados como por dentro del cristal, entiendo que esto pudo haber puesto en riesgo mi seguridad ya que si cualquiera de los cristales se rompe puede cortarme a mi o a un pasajero. En la primera inspección no notaron nada luego llamaron a un especialista de Toyota para verificarlo y en conclusión si noto dicho defecto en los cristales pero noto que en el mismo concesionario había varios vehículos con el mismo problema me notificó que su deber es reportar este problema pero que por el momento no hay nada que hacer con mi auto estos rayones por dentro del cristal únicamente son vistos específicamente bajo los rayos de la luz solar.No hubo ningún símbolo ni falla antes de notarlo el día 14 de octubre2025

The windshield is warped and distorted. The dealership also told me that they can also see the warp in it. The original windshield was replaced, and the new one also has the same issue. The brand engagement rep I spoke with at Toyota told me that he has received multiple calls about the windshield issue. This vehicle was purchased 7/30/2025, and only has 271 miles on it and is on the original tank of gas. I have to rely on other people to give me rides places, as I am unable to drive this vehicle. The safety risk is due to the dizziness, nausea and migraine it causes me to drive it. My eyes feel like they are going cross eye, and I have to look out the driver's side window to get any kind of relief, which isn't allowing me to be alert while driving. This causes a huge issue for my safety as well as others. The Toyota Brand engagement rep that I spoke with said it is an issue and he has received multiple calls about it. The dealership has also acknowledged that they were able to see the defect.

The power rear liftgate will close on a person or object and cannot be stopped except if one presses on a very specific part of the edge of the liftgate, towards its center. This happens no matter how much upward force is applied to the area of the pull handles and the edges. When my wife pulled the handle, the liftgate closed with force that she could not resist. This obviously creates a serious safety hazard for small children, pets, or really anyone trying to close the liftgate or who may have inadvertently hit the button or pulled the handle.

The vehicle's CarPlay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their Dispute Resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate.