TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'…
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TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...
NHTSA ODI #11331379
Mileage unknown · May 18, 2016
SteeringStructure
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE VEHICLE HAD A ROUTINE INSPECTION BY THE DEALER AND CORROSION WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND A MECHANIC WAS TO FURTHER INSPECT AND DIAGNOSE THE…
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TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE VEHICLE HAD A ROUTINE INSPECTION BY THE DEALER AND CORROSION WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND A MECHANIC WAS TO FURTHER INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER CONCERNING THE REPAIR SOLUTION FROM THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #10865585
66,000 miles · May 12, 2015
SteeringStructure
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE UPPER INTERMEDIATE STEERING SHAFT FAILED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHIC…
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TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE UPPER INTERMEDIATE STEERING SHAFT FAILED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI #10716006
55,000 miles · Oct 11, 2012
Structure
THIS IS THE THIRD CONSECUTIVE MERCURY GRAND MARQUIS I'VE OWNED THAT HAS DEVELOPED A PEELING PAINT PROBLEM (ALL PURCHASED NEW). ONE INSTANCE OF THIS I COULD CHALK UP TO LUCK OF THE DRAW, A RANDOM DEFECT. BUT THREE AUTOMOBILES, SAME MAKE, WITH THE SAME PROBLEM? THIS DEFIES THE LAWS OF RANDOM CHANCE AND INDICATES AN ONGOING QUALIT…
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THIS IS THE THIRD CONSECUTIVE MERCURY GRAND MARQUIS I'VE OWNED THAT HAS DEVELOPED A PEELING PAINT PROBLEM (ALL PURCHASED NEW). ONE INSTANCE OF THIS I COULD CHALK UP TO LUCK OF THE DRAW, A RANDOM DEFECT. BUT THREE AUTOMOBILES, SAME MAKE, WITH THE SAME PROBLEM? THIS DEFIES THE LAWS OF RANDOM CHANCE AND INDICATES AN ONGOING QUALITY CONTROL PROBLEM WITH THESE VEHICLES. THIS 2008 MODEL MERCURY GRAND MARQUIS WAS PURCHASED NEW AND HAD ABOUT 55,000 MILES ON THE ODOMETER WHEN I NOTICED THE PEELING PAINT. THERE IS NO REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT THIS KIND OF PAINT PROBLEM SHOULD BE OCCURRING ON A FIVE-YEAR-OLD CAR. THERE IS EVEN LESS REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT IT SHOULD OCCUR ON THREE CARS OF THE SAME MODEL. INTERNET SEARCHES INDICATE THIS IS A FAIRLY COMMON PROBLEM WITH THESE VEHICLES ? AGAIN REFLECTING SHODDY QUALITY CONTROL BY FORD. ONE WOULD THINK, OVER THE 10 YEARS THAT THIS PROBLEM HAS OCCURRED WITH MY GRAND MARQUIS MODELS, THAT FORD WOULD HAVE TAKEN STEPS TO RESOLVE THE SITUATION. APPARENTLY NOT. THEY HAVEN'T EVEN BOTHERED TO RESPOND TO MY LETTER TO THEIR CUSTOMER CARE (?) DEPARTMENT. *TR
NHTSA ODI #10479740
42,000 miles · Jul 7, 2012
Structure
I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 199…
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I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 1993 GM ALSO WITH THE SAME PROBLEM. BUT ON THE 93 CAR IT STARTED WHEN THE CAR WAS OLDER. *TR
NHTSA ODI #10464567
40,000 miles · Mar 26, 2012
Structure
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED CORROSION ON THE ROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN TOOK PICTURES OF THE VEHICLE AND SENT THEM TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH…
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TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED CORROSION ON THE ROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN TOOK PICTURES OF THE VEHICLE AND SENT THEM TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10453107
27,000 miles · Jun 21, 2011
Structure
2008 MERCURY MARQUIS PAINT IS BUBBLING AND PEELING. *TR
NHTSA ODI #10407711
Mileage unknown · Jul 19, 2010
Engine And Engine CoolingStructure
MY GRAND MARQUIS LS 2008 PAINT HAVE CRACKED AND FALLING OFF THE HOOD, TOP, AND BACK. IT IS RUSTED ON TOP WERE THE PAINT HAVE PEEL OFF AND NOW ITS STARTING ON THE HOOD. TOOK BACK TO DEALER AND WAS TOLD THAT THE PAINT ON CAR WAS NOT COVER. IT START PEELING TWO MONTH AFTER WE GOT THE CAR DIDN'T HAVE THEM MANY MILES. SO WHAT CAN BE …
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MY GRAND MARQUIS LS 2008 PAINT HAVE CRACKED AND FALLING OFF THE HOOD, TOP, AND BACK. IT IS RUSTED ON TOP WERE THE PAINT HAVE PEEL OFF AND NOW ITS STARTING ON THE HOOD. TOOK BACK TO DEALER AND WAS TOLD THAT THE PAINT ON CAR WAS NOT COVER. IT START PEELING TWO MONTH AFTER WE GOT THE CAR DIDN'T HAVE THEM MANY MILES. SO WHAT CAN BE DONE ABOUT MY CAR PEELING PAINT. EVERY TIME YOU WASH THE CAR MORE PAINT COMING OFF. AFTER THAT THE ENGINE COOLING SYSTEM WENT OUT AND THEY TOLD ME THEY ARE RESPONSIBLE. *TR
NHTSA ODI #10343948
23,000 miles · May 4, 2009
Structure
I WAS DRIVING ON THE NY THRUWAY WHEN I NOTICED THE FRONT OF MY HOOD WAS VIBRATING I HAD ALREADY TRAVELED FOR OVER 200 MILES I NEVER OPENED OR RELEASED THE HOOD IT CAME LOOSE BY ITSELF,THIS HAS NEVER HAPPENED BEFORE, I HAD TO PULL OVER IN THE BREAK DOWN LANE TO CLOSE IT THE HOOD HAD NOT BEEN OPENED FOR SERVICE PRIOR TO THIS OCCA…
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I WAS DRIVING ON THE NY THRUWAY WHEN I NOTICED THE FRONT OF MY HOOD WAS VIBRATING I HAD ALREADY TRAVELED FOR OVER 200 MILES I NEVER OPENED OR RELEASED THE HOOD IT CAME LOOSE BY ITSELF,THIS HAS NEVER HAPPENED BEFORE, I HAD TO PULL OVER IN THE BREAK DOWN LANE TO CLOSE IT THE HOOD HAD NOT BEEN OPENED FOR SERVICE PRIOR TO THIS OCCASION. *TR
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.
Consequence & remedy
Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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