Steering. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports1 fire reports7 injury reports

Equipment complaints

3 reports

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64,316 miles · Aug 7, 2011

Electrical SystemEquipment

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THE AA CONTROL WENT OUT IN APRIL 2010. I HAD BOUGHT A FORD CERTIFIED 2008 GRAND MARQUIS THAT WAS OVER ON THE MILAGE WARRENTY BUT STILL UNDER THE TIME WARENTY. THE BLOWER WOULD ONLY BLOW AIR THROUGHT THE DEFROSTERS UNDER THE WINDSHIELD. I BROUGHT IT TI THE DEALER WERE I PURCHASED IT AND AFTER INSPECTION DETERMONED THAT THE AC CONTROL UNIT #3W7Z*19980 WENT BAD AND WAS TOLD IT NEEDED TO BE REPLACED @650.00 FORD WOULD NOT HONOR THE WARRENTY. I HAD IT RELACED. IN FEB. 2011 IT WENT OUT AGAIN. THE PART WAS COVERED UNDER THE 1 YEAR WARRENTY BUT SINCE I DRIVE FOR A LIVING FORD WOULD NOT COVER IT BEAUSE OF THE MILES. THATS ANOTHER PROBLEM THAT SHOULD BE LOOKED INTO. I LOOKED ON THE INTERNET AND FOUND THAT THERE WERE NUMEROUS TIMES THE OWNERS WERE HAVING THE SAME PROBLEM WITH THIS UNIT. MY COMPLAINT IS THIS IS A PART THAT SHOULD NEVER GO BAD IN A 2 YR. TIME FRAME THEN GO BAD AGIN IN LESS THAN A YEAR. WHATS GOING ON HERE? *TT

NHTSA ODI #10417867

9,500 miles · Jan 27, 2010

Equipment

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IN JULY 2009 I PURCHASED A SLIGHTLY USED 2008 MERCURY GRAND MARQUIS. ON MANY OCCASIONS WHILE DRIVING I HAVE APPLIED THE BRAKES ONLY TO FEEL THE CAR ACCELERATE WITHOUT WARNING. I HAVE NOT HAD ANY ACCIDENTS, BUT I FEEL THAT IT IS JUST A MATTER OF TIME .... THE PROBLEM RESIDES IN THE CLOSE PROXIMITY OF THE ACCELERATOR PEDAL TO THE BRAKE PEDAL. MY CAR HAS AUTO-ADJUST PEDAL HEIGHT, BUT UNFORTUNATELY BOTH PEDALS ADJUST AS A SINGLE UNIT, RATHER THAN ONE-AT-A-TIME. SIMPLY, THE ACCELERATOR PEDAL IS TOO FAR TO THE LEFT - ABOUT TWO INCHES FROM THE RHS EDGE OF THE BRAKE PEDAL, AND WHEN I DEPRESS THE BRAKE PEDAL, OFTEN THE RIGHT-HAND EDGE OF THE SOLE OF MY SHOE CONTACTS THE SURFACE OF THE ACCELERATOR PEDAL, LEADING TO THE SURGE OF POWER -- WHICH IS THE PROBLEM. THIS IS MADE WORSE IN THAT WHEN THE BRAKE IS APPLIED, THE PEDAL WILL PASS TO AND THROUGH THE PLANE OF THE SURFACE OF THE ACCELERATOR PEDAL, THUS MAKING THIS SHOE-CONTACT MORE LIKELY. THERE IS ABUNDANT ROOM TO MOVE THE ACCELERATOR PEDAL TO THE RIGHT - WITH A NEWLY-DESIGNED PEDAL SHAFT. (THE PRESENT PEDAL "HOOKS" TO THE LEFT AT THE BOTTOM PART, SORT OF LIKE THE LOWER PART OF THIS "9" DIGIT) OR, THE PEDALS COULD BE RAISED UP/LOWERED INDEPENDENTLY, IN ORDER TO INCREASE THE VERTICAL DISTANCE BETWEEN THEM. A THICKER RUBBER PAD ON THE BRAKE PEDAL WOULD ACCOMPLISH THIS HANDILY -- IT WOULD NEED TO BE ABOUT ONE INCH THICKER. I AM VERY CONCERNED ABOUT THIS. I CONTACTED FORD MOTOR COMPANY ABOUT THIS PROBLEM WITHIN A SHORT TIME OF BUYING THE CAR. I HAVE CONTACTED THEM SEVERAL TIMES, INCLUDING TODAY, BUT SO FAR THEY HAVE BEEN UNRESPONSIVE. (BUT OF COURSE TODAY'S CONVERSATION MAY BEAR FRUIT. WE SHALL SEE.) IN THE NOTES OF MY FIRST CALL, ACCORDING TO THE PERSON WHO READ THEM TO ME ON A SUBSEQUENT CALL, MY CONCERN WAS DESCRIBED AS "... OWNER NEEDS TO KNOW THE LOCATION OF THE ACCELERATOR AND BRAKE PEDALS ..." OR WORDS SUCH AS THOSE! *CN

NHTSA ODI #10302876

2,500 miles · Nov 7, 2007

Engine And Engine CoolingEquipment

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JUST BOUGHT THE 2008 GRAND MARQUIS, FIRST DAY, RADIO DID NOT WORK, (STILL DOES NOT WORK PROPERLY). TOOK THE CAR IN FOR OIL CHANGE 2500 MILES, ALSO ASKED THEM TO CHECK OUT A NOISE THE CAR WAS MAKING. I WAS JUST INFORMED YESTERDAY I NEED A NEW ENGINE. THEY THE DEALER SAID IT WAS SOMETHING TO DO WITH THE TIMING CHAIN AT FIRST THE REPLACED THAT PART AND STILL HAD THE NOISE. I WILL NEVER OWN A FORD PRODUCT, AND THEY WONDER WHY THEY ARE LOSING MARKET SHARE!!! BY THE WAY, THIS IS MY 9TH GRAND MARQUIS, I JUST TRADED AN 2005 TO GET RID OF IT, IT TOO HAD A NOISE THEY COULD NOT FIX. NOW MY WIFE WILL NOT EVEN DRIVE THIS ONE WHEN WE GET IT BACK FROM THE DEALER. *TR

NHTSA ODI #10208185

Official recalls

14V704000 · Steering:rack And Pinion:pinion Shaft

Nov 5, 2014

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence & remedy

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

13V385000 · Steering

Aug 29, 2013

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Consequence & remedy

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

07V270000 · Suspension:front:hub

Jun 26, 2007

ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.

Consequence & remedy

Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.

Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE08060 · Tire Valve Cracking

Opened Oct 14, 2008 · Closed Apr 9, 2009

Status: closed (inferred from source dates) · Tires:valve

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO