Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
1225–50K
850–75K
775–100K
12100–150K
7150K+
63 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports1 fire reports9 injury reports
What owners actually said
84 reports
117,434 miles · Jul 17, 2015
Unknown Or Other
I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOI…
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I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOING BETWEEN 60 AND 70 MPH, I COULD NOT EVEN GET THE CAR TO GO LESS THAN 60 MPH NO MATTER WHAT, MY EXIT CAME AND I COULD NOT EVEN GET OFF BY THIS TIME I HAD TO SWERVE AROUND CARS BECAUSE I COULD NOT SLOW DOWN I WAS ALREADY PANICKING I REALLY THOUGHT I WAS GOING TO DIE FINALLY AFTER A FEW MORE SECONDS THE CAR STOPPED ACCELERATING AND I WAS IN CONTROL I NEED HELP TO HAVE THIS CORRECTED AS SOON AS POSSIBLE PLEASE. THANK YOU
NHTSA ODI #10734740
227,832 miles · Jul 2, 2015
Unknown Or Other
THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS,…
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THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS, I WAS ABLE TURN OFF THE KEY AND RETURN THE SHIFT LEVER TO PARK. I TRIED TO DUPLICATE THE PROBLEM IN A SAFE AREA, BUT COULD NOT. MY FOOT WAS NOT ON BOTH PEDALS (BRAKE AND ACCELERATOR) SIMULTANEOUSLY AS THE ENGINE WAS AS IDLING WHEN I SHIFTED INTO DRIVE. THERE IS NO FLOOR MAT TO INTERFERE WITH NORMAL OPERATION. THE BRAKE PEDAL WAS IN A "RAISED" POSITION- A FEATURE OF THE CAR. I WAS NOT FAMILIAR WITH THE "SUDDEN ACCELERATION" PROBLEM OTHER DRIVERS HAD REPORTED PREVIOUSLY, BUT I DID READ ABOUT PROBLEMS ASSOCIATED WITH THE RAISED BRAKE PEDAL AND THE CLOSE PROXIMITY OF THE ACCELERATOR PEDAL (WITHIN THE PAST FEW DAYS). BEFORE RESEARCHING THE POSSIBLE CAUSE OF THIS INCIDENT, I THOUGHT THE PROBLEM MIGHT HAVE BEEN ASSOCIATED WITH THE LINKAGE OF THE TWO PEDALS. NOW, I'M CONVINCED THE ISSUE WILL NOT BE AN EASY FIX.
NHTSA ODI #10731803
61,000 miles · Feb 14, 2015
Service Brakes
PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS. *TR
NHTSA ODI #10683509
60,000 miles · Feb 7, 2015
Electrical SystemFuel/propulsion SystemSeats
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURIN…
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THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN YOU GET TO THE DEALERSHIP, THEY HAVE NO LOANER VEHICLE. THEY DON'T EVEN HAVE A RENTAL ON-SITE. YOU HAVE TO MAKE YOUR OWN ARRANGEMENTS SOMEPLACE ACROSS TOWN. MY EXPERIENCE IS THAT IT TOOK FOUR RETURNS TO A DEALERSHIP, EACH FOR A FULL DAY, TO GET ONE RECALL REPAIR PERFORMED. MY CAR IS CURRENTLY UNDER RECALL FOR: GAS TANK PROBLEMS, STEERING COLUMN PROBLEMS, AND I UNDERSTAND AIR BAGS. THAT DOESN'T INCLUDE THE COMPUTER SYSTEM THAT HAS NEVER WORKED, THAT LINCOLN WAS UNABLE TO REPAIR WHEN THE DEALERSHIPS WERE IN THE BAY AREA. WRITING TO THE LINCOLN MOTOR COMPANY, CUSTOMER RELATIONSHIP CENTER IS PROBABLY AS BIG A WASTE OF TIME AS WRITING THIS LETTER. *JS
NHTSA ODI #10681933
98,000 miles · Jan 27, 2015
Electrical System
ENGINE DIED AT STOPLIGHT. BATTERY JUMPED BY ANOTHER VEHICLE. DROVE ABT 4 MILES, ENGINE DIED AGAIN. CALLED FOR TOW TRUCK AND HAD IT TOWED TO FORD DEALERSHIP. BETWEEN 9/7/2013 AND 2/14/2014 BATTERY AND ALTERNATOR REPLACED. "CHECK BATTERY LIGHT" CONSTANTLY APPEARED. USED FORDS TESTOR CONNECTED TO VEHICLES COMPUTER. AFTER THREE AC…
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ENGINE DIED AT STOPLIGHT. BATTERY JUMPED BY ANOTHER VEHICLE. DROVE ABT 4 MILES, ENGINE DIED AGAIN. CALLED FOR TOW TRUCK AND HAD IT TOWED TO FORD DEALERSHIP. BETWEEN 9/7/2013 AND 2/14/2014 BATTERY AND ALTERNATOR REPLACED. "CHECK BATTERY LIGHT" CONSTANTLY APPEARED. USED FORDS TESTOR CONNECTED TO VEHICLES COMPUTER. AFTER THREE ACTUATION'S, RETURNED TO DEALERSHIP FOR SOLUTION.THIS OCCURRED NUMEROUS TIME IN THE TIME PERIOD. FORD;S TECH CENTER RECOMMENDED TO DEALERSHIP, AT DIFFERENT TIMES TO REPLACE: ALTERNATOR - WIRES - COMPUTER - ETC - AFTER 5 MONTHS FORD COULD NOT FIX THE PROBLEM. ALSO, AS OF 12/15/2010 EXPERIENCED SUDDEN AND VIOLENT SURGING DURING SNOWY DAYS. TACHOMETER AND SPEED NEEDLE WOULD DROP RAPIDLY FROM 55 TO ZERO, AND RETURN TO 55MPH. SO SEVERE, FELT LIKE CAR WAS REAR-ENDED. FORD TECH'S COULD NOT ADVISE DEALERSHIP HOW TO REPAIR THIS. AFTER 5 MONTHS OF GRIEF , TRADED AUTO. IF FORD COULDN'T REPAIR IT , I DIDN'T WANT IT !. *TR
NHTSA ODI #10679210
44,000 miles · Nov 5, 2014
Air BagsSeatsStructure
SEAT PASSENGER SIDE AIRBAG LUMBAR BULGED OUT. AIR CONDITION MOTOR MAKING WHINING NOISE. BODY RUST. *TR
NHTSA ODI #10652883
Mileage unknown · Oct 25, 2014
Air BagsCrashInjury
MY FATHER WAS INVOLVED IN AN T-BONE ACCIDENT WHICH TOTALED BOTH VEHICLES. NOT ONE OF HIS AIRBAGS DEPLOYED. I UNDERSTAND THE FRONT NOT DEPLOYING BUT NEITHER OF THE SIDE BAGS DEPLOYED AS WELL. *TR
NHTSA ODI #10649872
85,093 miles · Sep 28, 2014
Seats
WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH…
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WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH HERSELF OUT. *TR
NHTSA ODI #10639644
147,224 miles · Jul 30, 2014
Power TrainSteering
TL * THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE POWER STEERING FAILED. THE DEALER STATED THAT THE TRANSMISSION SHIFTER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 147,224.
NHTSA ODI #10617755
Mileage unknown · Jul 29, 2014
Steering
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.
Consequence & remedy
Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
2007 Lincoln Town Car Problems, Complaints & Recalls | Skip That Year
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