2007 Lincoln Town Car

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal, causing the vehicle to spin multiple times before crashing into a ditch. During the incident, no injuries were reported. A police report was taken at the scene, and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure and referred the contact to the NHTS Hotline. The local dealer was not contacted. The failure mileage was 140,000.

Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.

This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.

The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

When applying the brake to slow down on an exit ramp, the car unexpectedly accelerated despite the brake pedal being pressed hard. The driver was able to avoid a collision with a stopped vehicle in front by shifting the gear into neutral. The engine revved up for a couple a seconds, but returned to a normal rate of revolution with the gear still in neutral and the car practically stopped.

My 07 Lincoln only has around 80,000 miles on it and has water leaks causing water to pool in the floor boards thereby causing the potential for rust, electrical issues and the hazards that could result therefrom. A quick online search will reveal to you that these leaks are incredibly common and very well known among Lincoln owners and dealers alike (very, very common problem due to manufacturer defects) but Ford refuses to do anything about it. Given how widespread this problem is it seems that the right thing to do would be for Ford to issue a recall and repair these things. Problem appears to affect 99'-11 models. Thank You

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE CONTACT WAS INFORMED THAT THE PREVIOUS OWNER HAD THE RECALL REPAIR COMPLETED IN 2015. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO STAND BEHIND THIS INCIDENT AND COVER THE COST OF REPAIRS!! HOW MANY OTHERS WITH LINCOLN TOWNCARS HAVE CRASHED WITH LOSS OF STEERING AND NEVER LIVED TO TELL THEIR STORY!!