2018 Jeep Renegade

The contact’s sister owns a 2018 Jeep Renegade. The contact stated that on numerous occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact’s sister was able to restart the vehicle after approximately 5 minutes. The vehicle was taken to the dealer where an oil change was performed; however, the failure recurred. The contact stated that on a separate occasion while her sister was driving at approximately 70 MPH, the vehicle abruptly jerked and stalled. The contact’s sister was able to restart the vehicle. The dealer was notified of the failure and advised the contact’s sister to bring the vehicle back to the dealer however, the contact’s sister declined to drive the vehicle. The vehicle was then towed to the dealer where it diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact then stated that the dealer confirmed that an oil consumption test was performed on the vehicle, but the vehicle failed the test. The manufacturer was notified of the failure and confirmed that the vehicle was previously included in and unknown recall where an oil consumption test was performed but no further assistance was provided. The failure mileage was approximately 32,000.

The Radio/ radio screen failed and continues to malfunction. While driving the radio was going bonkers and eventually called 911 by itself. The radio constantly changing stations and settings resulted in losing focus on the road and could have led to an accident. Dealer confirmed radio needs to be replaced. The component has not been inspected. There were no warning lights, or messages. Noticed bubbles on screen in 2020 or 2021. Didn’t know it would go bonkers and behave independent like it did when the problem occurred earlier this year

From the first few months we've had this car it will randomly stall out about 10 times over 5 years while driving on busy streets. We've taken it to a Chrysler dealership and were told it was fine, but that we should get more frequent oil changes. We don't drive this car much (5 years and only 24k miles).It is still doing this and I just checked articles on this model/year and there are both fuel pump UB2 and powertrain control recalls U87 that say they lead to stalling out. But they are not listed as being recalls on our vehicle. I called Chrysler tonight and they said these recalls aren't for our vehicle, only a random software update W20. The car has been taken to a Chrysler dealer a few times. It also had an issue where sometimes we couldn't pump gas (gas pumps wouldn't work) and read online there was a failure in some Jeep gas tanks that they were missing a hole. We looked and there was no visible hole. We took it to the Chrysler dealership and they told us that wasn't a real error and nothing was wrong but when it got it back there was a hole there and we have been able to pump gas since. So I'm not sure that we trust that dealership.

The contact owns a 2018 Jeep Renegade. The contact stated while driving 50 MPH, the vehicle lost automotive power. The vehicle was unable to properly accelerate; however, the contact was able to pull over to side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the fuel pump was inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 82,000.

The contact owns a 2018 Jeep Renegade. The contact stated that while at the gas station refueling the vehicle, the vehicle failed to start. After several attempts, the vehicle restarted. The contact stated that the failure would occur after refueling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to call the NHTSA Hotline. The failure mileage was approximately 85,000.

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and heard a hissing sound, and the brake pedal became firm and difficult to depress. The contact stated that she applied added pressure to the brake pedal however, the brake pedal went to the floorboard and the vehicle coasted to a stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.