2018 Jeep Renegade

The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that’s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.

Was on a busy highway and without warning, car started driving rough and engine light noted to be flashing. Just made it to side of road before engine lost power. Notified by dealership the next day that there was an internal failure of the engine and a new engine was needed. 88,000 miles and regular maintenance performed at a service station. Defective fuel pump was also replaced at 66,000 miles. Jeep is stating these are normal breakdowns in the 2018 Jeep Renegade. Even though there is known problems with the make, model and year of car.

June of 2021 I received an oil consumption recall notice, immediately brought the vehicle into Flagler Chrysler Dodge. Mileage, 20,400. They told me to bring it back in 1000-2000 miles which I did at 22,001 miles, they said it was fine and closed the recall. Shortly thereafter as I was driving my vehicle it would hesitate and by the time I could get it to the dealership within 2 days, I work 2 jobs, it died in the middle of the road. Got it started, brought back to dealership begging them to check the oil explaining the circumstances. The service manager at the time refused to have my oil checked unless I agreed to do an $86.00 oil change. Told him several times I had one with my certified mechanic at 4000 miles prior but still refused, told me I would have to make an appointment and come back to have the oil checked if I didn't do the oil change. At that point I had no choice but to agree to the oil change if I wanted to drive my unsafe vehicle out of there. Fast forward to Atlantic Dodge in St Augustine where I took it afterwards and asked for help. They assured me they could/did start the testing over. It failed the testing twice and because Flagler closed it out Atlantic had to go thru my engine warranty. That began 9/12/22. To date after many visits to the dealership 30 minutes away, pictures, documents etc. I was told in March of this year 2023 that I had been approved for an engine. But again they continued to ask me for copies of my oil changes, come up there to take pics of my engine, send pic of my mileage, vin sticker. I questioned why they needed these things again if I had been approved, the answer was always...they're working on it. On 9/25/23 I sat with and questioned Dan Moreland, service manager. I was told it wasn't my car that was approved in March, it was someone else's. Now told I was denied previous week by Jeep who falsely claimed Atlantic held my car for 30 days! I am [XXX] old driving an unsafe road hazard car and need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

The contact owns a 2018 Jeep Renegade. The contact stated that the touch screen was inoperable. The contact stated that calls were being made independently. Additionally, the GPS was inoperable. The contact stated that while on a call, the call dropped unintendedly. The radio and functions related to the infotainment system was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the screen had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was awaiting the diagnostic report, but no assistance was provided. The failure mileage was approximately 74,000.

The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

While in park and the parking brake engaged, I then went to disengage my automatic parking brake, received a service automatic parking brake system and my brakes would not disengage. I could not move my car. After research this is a common problem with the automatic braking system. I could have been in a very dire situation where I needed to move my vehicle and I could not. It was very scary. I then had my car towed to the Jeep dealership on September 23, 2023 and they have yet to diagnose the issue. I did speak with a mechanic and he stated he has known of the issues and he thought there may be a recall issued. I can not find a recall but am in hopes that there will be one issued. As this is very unsafe especially if you’re in a situation where you need to get out of.