2005 Infiniti G35

The contact owns a 2005 Infiniti G35. The contact stated while driving 55 MPH, there was an abnormal sound as if the sunroof was opened. The contact stated that the sunroof was glued in place to a rubber gasket which had started coming apart. The contact called a local dealer and was informed that the sunroof was no longer available. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 79,500.

ON 3/25 AT APPROX. 3:30 IN THE AFTERNOON I WAS TRAVELING NORTH ON THE FLORIDA TPKE. AT APPROX 65-70 MPH WHEN I SUDDENLY HEAR A LOUD "SWOOSH" AND NOTICED THAT THE SHADE BENEATH MY MOONROOF WAS VIOLENTLY SHAKING. THE SHOCK NEARLY CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I REACHED UP OPENED THE SLIDING SHADE COVER TO SEE THAT THERE WAS NOTHING THERE. I PULLED ONTO THE SHOULDER TO INSPECT MY VEHICLE WHEN I NOTICED THAT THE GLASS PORTION OF MY SUNROOF WAS GONE. AT THIS POINT I REALLY GOT NERVOUS THINKING THAT IT COULD POSSIBLY HAVE HIT THE CAR OR MOTORCYCLE BEHIND ME CAUSING A HORRIFIC ACCIDENT. I CALLED 911 WHO TRANSFERRED ME TO FLORIDA HWY PATROL. I GAVE THE OFFICER MY NAME & LOCATION AND HE INSTRUCTED ME TO STAY WHERE I WAS. AFTER ABOUT 5 MINUTES HE CAME BACK ON THE PHONE TO TELL ME THAT THERE WERE NO REPORTS OF ANY ACCIDENTS OR DEBRIS ON THE ROAD. HE INFORMED ME THAT IT PROBABLY HIT THE GROUND AND SHATTERED. WHATEVER THE CASE, I FELT RELIEVED AND DROVE HOME. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO INFINITI WHERE I WAS TOLD THEY WEREN'T GOING TO PAY FOR THE REPLACEMENT BECAUSE MY CAR IS OUT OF WARRANTY. NOT HAPPY WITH THAT I WAS GIVEN THE TELEPHONE # TO INFINITI CUSTOMER CARE DEPT. AFTER GOING BACK AND FORTH THEY INSISTED THAT THERE WAS NOTHING THEY COULD DO BECAUSE I WAS NO LONGER UNDER WARRANTY. WHEN I ASKED FOR A COPY OF MY ORIGINAL WARRANTY, AN EXPLANATION OF HOW THIS COULD HAPPEN, HOW THIS IS NOT CONSIDERED A MANUFACTURERS DEFECT, AND WHAT PREVENTATIVE MAINTENANCE SHOULD I HAVE DONE TO AVOID THIS. THEY TOLD ME THAT THEY WOULD NOT GIVE MY ANYTHING IN WRITING OTHER THAN THEY WEREN'T GOING TO PAY OR TAKE ANY RESPONSIBILITY BECAUSE MY VEHICLE WAS NO LONGER UNDER WARRANTY. I WILL HAVE NO CHOICE BUT TO TAKE THIS TO LITIGATION BUT I FELT A NEED AND RESPONSIBILITY TO REPORT THIS INCIDENT SO THAT IT COULD BE ADDRESSED. IF THERE IS ANYTHING ELSE I NEED TO DO PLEASE LET ME KNOW. *TR

TL*THE CONTACT OWNS A 2005 INFINITI G35. WHEN ATTEMPTING TO ACTIVATE THE REAR DEFOGGER/ DEFROSTER IN THE MORNING, IT TAKES APPROXIMATELY 20 MINUTES TO BEGIN CLEARING THE WINDOW AND IT DEACTIVATES AFTER 25 MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE VOLTAGE ON THE METER. THEY STATED THAT IT WAS RECEIVING THE CORRECT VOLTAGE AND WAS FUNCTIONING PROPERLY. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 8,500. UPDATED 01/11/08. *LJ

I HAVE HAD MULTIPLE ISSUES WITH MY CAR. THE MOST SEVERE HAVE BEEN A REPLACEMENT BOLT ON THE AXLE THAT MADE A CLICKING SOUND WHEN I PUT IT IN REVERSE. THAT TOOK PLACE WITHIN 2 MONTHS OF MY OWNING THE CAR. THE OTHER HAS BEEN MY BRAKES. THEY WERE MAKING SQUEALING SOUNDS WHEN THEY WERE DEPRESSED, AT 4500 MILES. I KEPT COMPLAINING TO THE DEALERSHIP AND THEY FINALLY REALIZED THAT THERE WAS AN ISSUE WITH THE FRONT BRAKES. IT WAS FIXED AT 9,000 MILES. THE SQUEALING SUBSIDED SOMEWHAT, BUT THERE HAS ALWAYS BEEN A SOUND. I TOOK MY CAR IN AGAIN RECENTLY FOR ROUTINE MAINTENANCE AND COMPLAINED THAT THE SOUND HAS STILL NOT GONE AWAY. THEY SAID THERE WAS DUST ON THE BRAKES, AND THAT ONCE IT WAS CLEANED UP, IT SHOULD BE FINE. THEY SAID MY BACK BRAKES WERE NOW AN ISSUE. MYSTERIOUSLY, AFTER PICKING UP MY CAR, THE SQUEALING WAS WORSE AND WAS NOW COMING FROM THE BACK OF THE CAR. THE SERVICE REP SAID THAT I NEED TO FIX THEM WITHIN THE 1500 MILES. I WAS NOT HAVING ANY ISSUES WITH BACK BRAKES UP UNTIL THIS POINT. I TRULY BELIEVE THAT THE SERVICE TECH TAMPERED DID SOMETHING TO THEM. FINALLY, MY SUNROOF STARTING GIVING OUT AND REQUIRES A NEW MOTOR. THIS ALL HAPPENED WITHIN 2 YEARS WITH BARELY 14,000 MILES! *JB