2013 Hyundai Veloster

I HAVE A 2013, HYUNDAI VELOSTER. I WAS DRIVING APPROXIMATELY 65 MPH WHEN A LOUD BANGING NOISE STARTED AND THE CAR STARTED TO TURN OFF WITH ENGINE LIGHT FLASHING. I COULD HEAR SOMETHING BANGING AROUND INSIDE THE FRONT OF THE CAR AND THEN THE BLACK SMOKE STARTED UNDER THE HOOD/EXHAUST SYSTEM. I WAS ABLE TO PULL CAR OFF OF ROAD AND HAVE IT TOWED TO HYUNDAI WORLDCAR IN LIVE OAK TX. THEY WANT TO CHARGE ME $5000 FOR A USED ENGINE AND THAT QUOTE INCLUDES THE LABOR COST. HYUNDAI ALSO CONTACTED AND I REPORTED INCIDENT (DEALERSHIP DID NOT CONTACT HYUNDAI TO REPORT) WITH CASE # 16766796. MY CAR HAD APPROXIMATELY 126,000 MILES ON IT AND HAD NO INDICATIONS OF ANYTHING WRONG. IT WAS A TERRIFYING SITUATION AND SO UNEXPECTED, PLUS I HAD ALSO JUST MADE MY LAST CAR PAYMENT, SO NOW I OWN A CAR WITH NO WORKING ENGINE AND I AM BEING MADE TO PAY FOR IT EVEN THOUGH WORLDCAR ADVERTISES A LIFETIME POWERTRAIN WARRANTY, I AM THE ONLY OWNER FOR THE VEHICLE.

WHILE DRIVING THE CAR ON THE HIGHWAY ENGINE SUDDENLY DIED. OIL LIGHT FLICKERED ON AND ENGINE MADE LOUD KNOCKING NOISES. TOWED CAR HOME. ENGINE MAKES KNOCKING NOISE UPON ACCELERATION AND OIL LIGHT FLICKERS ON. TOWED TO TWO DIFFERENT SHOPS WAS TOLD THERE WAS BOTTOM ENGINE DAMAGE. ENGINE WILL NEED TO BE REPLACED. QUOTED $5000. MILEAGE 122,000. OIL WAS FULL. IT IS NOT ONLY THE TURBO ENGINES HAVING THIS PROBLEM. CLEARLY THIS ISSUE NEEDS TO BE ADDRESSED.

WHILE DRIVING IN THE HIGHWAY I HAD A BURN WIRE SMELL WHEN MY AIR CONDITIONER WAS SET AT BLOWER SPEED 4 AND IT STOP WORKING AT THAT SETTING. I WAS DOING DOME RESEARCH AND FOUND THE CONTROLLER HAS A TENDENCY TO GET BURN INDIDE DUE TO BE UNABLE TO HOLD THE BLOWER ELECTRICAL LOAD. I THINK THIS CAN TURN INTO A FIRE HAZARD. FOUND INFO IN FORUMS, YOUTUBE VIDEOS ETC. LOT OF PEOPLE IS DEALING WITH THIS TO THE POINT THEY REPLACE THE PART WITH AN ORIGINAL ONE AND THE NEW ONE GETS BURN AGAIN. THE CONTROLLER PN: 97250-2V010-BPD

2013 HYUNDAI HAD A CHECK ENGINE LIGHT POP ON SO WE TOOK OUR VEHICLE TO HYUNDAI DEALER IN DOUGLAS COUNTY GEORGIA. WE WERE ASKED SOME ROUND ABOUT QUESTIONS THAT MADE US SEEM SUSPICIOUS OF A PRE DIAGNOSIS FOR THE CAR. ONCE SITTING FOR 3 PLUS HOURS WE WERE TOLD IT WAS A CATALYST ISSUE .WE HAD THE CATALYTIC CONVERTER CHANGES JUST LAST FRIDAY. ITS WEDNESDAY AND THE CHECK ENGINE LIGHT IS ON AGAIN WITH ADDITIONAL SOUNDS COMING FROM THE ENGINE NOW.

I PURCHASED THE CAR ON MARCH 29, 2019 WITH 74,999 MILES ON IT. I DROVE IT FOR APPROXIMATELY 4,100 MILES AND HAD IT SERVICED WITH SYNTHETIC OIL AT THE DEALERSHIP I PURCHASED THE VEHICLE. MY NEXT SERVICE DATE WAS SET FOR 85,500 MILES. APPROACHING MY NEXT SERVICE DATE, I HEARD A KNOCKING SOUND COMING FROM MY ENGINE AND EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. I WAS DRIVING ON A STRAIGHT ON A SUBURBAN ROAD, AND HAD TO PULL OFF IMMEDIATELY. IF I HAD BEEN GOING FASTER, OR HAD NOT HAD A SPOT TO PULL OVER IT WOULD HAVE BEEN A WORSE SITUATION. THE CAR HAD 85,570 MILES ON IT AT THE TIME OF THE INCIDENT. I THEN TOOK IT DIRECTLY TO THE CLOSEST CERTIFIED HYUNDAI DEALER WHERE I FOUND RECALL 182 WAS OPEN ON MY VEHICLE. THIS RECALL DESCRIBES POTENTIAL PRE-IGNITION THAT CAN LEAD TO EXCESSIVE CYLINDER PRESSURE IN THESE ENGINES. WHEN THE SERVICE DEPARTMENT DIAGNOSED MY VEHICLE, THEY SAID THERE WAS SEVER LOWER ENGINE BEARING DAMAGE LEADING TO ENGINE FAILURE AND THAT IT NEEDED TO BE REPLACED. SINCE THERE WAS AN OPEN RECALL ON MY ENGINE, I ASSUMED THIS WOULD BE DONE BY THE MANUFACTURER, BUT THEY CLAIMED THAT THE DAMAGE WAS NOT DUE TO THE RECALL. EVERY DOCUMENT I SAW DESCRIBING SAFETY RECALL 182 DESCRIBES IT CAUSING PRE-IGNITION AND EXCESSIVE CYLINDER PRESSURE. FROM WHAT I KNOW ABOUT ENGINES AND HAVE RESEARCHED FROM OTHERS, EXCESSIVE CYLINDER PRESSURE CAUSES SHOCK WAVES THAT ARE SEEN TO US AS ENGINE KNOCKING. ENGINE KNOCKING IF LEFT UNCHECKED, CAN CAUSE SEVERE ENGINE DAMAGE. I DON'T SEE HOW HYUNDAI CAN MAKE A CLAIM THAT RECALL 182 IS NOT THE DIRECT CAUSE OF MY ENGINE FAILURE. THEY ACKNOWLEDGE THE POTENTIAL FOR DAMAGE IN THEIR STATEMENT. THEY ARE NOT DOING ENOUGH TO AMMEND THIS RECALL.

MY SON WAS DRIVING HIS CAR WHEN IT LOST ALL POWER AND ENGINE BRAKED. WE HAD IT TOWED TO HYUNDAI WHERE THEY TOLD US IT WAS THE CATALYTIC CONVERTER. A WEEK LATER THE CAR DID IT AGAIN, THIS TIME ON A BUSY ROAD AND MY SON WAS LUCKY TO HAVE BEEN ABLE TO PULL OVER AND NOT GET HIT. THIS TIME HYUNDAI SAID IT NEEDED A NEW ENGINE. HYUNDAI COVERED THE ENGINE BUT MADE ME PAY ALL THE LABOR. NOT HAPPY, BUT IF IT MAKES THE CAR SAFE AGAIN THEN I DID IT. IT TOOK 6 WEEKS TO GET THE NEW ENGINE. GOT THE CAR BACK, GREAT. 2 MI THIS GO BY AND THE CAR DID IT AGAIN. THIS TIME THE CAR STARTED BACK UP. WE DROVE THE CAR TO HYUNDAI AND THEY SAID THERE IS NO PROBLEM AND NO FIX. COULD NOT LET MY CHILD DRIVE THE CAR ANY LONGER (IF THIS HAPPENED ON A FREEWAY GOING 60 MPH HE WOULD BE KILLED). WE GOT RID OF THE CAR THE NEXT DAY. WOULD LOVE THIS TO BE AN OBVIOUS RECALL (LIKE THEIR OTHER ENGINES AND THE TURBO ENGINE IN THIS EXACT CAR). I WOULD LIKE MY $$ BACK!!