2013 Hyundai Veloster

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT CLEANED OUT THE SHATTERED GLASS AND DROVE HOME AFTER EXPERIENCING THE FAILURE. THE CONTACT SPOKE WITH WILSON PREMIER HYUNDAI LOCATED AT (450 STEED RD, RIDGELAND, MS 39157) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 126,128.

I BOUGHT MY CAR MAY 2016 IT HAD AN ODD SMELL ONCE I STARTED USING MY AC UNIT BUT COULDN'T FIGURE IT OUT. IN AUGUST I LOST LEVEL 1 AND 2 ON MY BLOWER KNOB, AND IN OCTOBER 2018 I LOST ALL HEAT AND THE BLOWER KNOB NO LONGER WORKED. I OREDER AN OEM DASH CONTROL UNIT AND HAD A CO-WORKER INSTALL IT FOR ME. SEPT. 2019 I AGAIN LOST LEVEL 1 AND 2 OF THE FAN BLOWER. I CONTACTED THE SUPPLIER AND WAS TOLD THIS IS ONLY UNDER WARRANTY IF IT WAS INSTALLED AT A CERTIFIED SHOP AND ONLY IF I PUT ON 12K MILES AND UNDER 1 YEAR. I WASN'T ABLE TO USE MY WARRANTY DUE TO I HAD MY CO-WORKER IN STALL. FEB 14TH 2020 REMOTE STARTED MY CAR AS IT IS VERY COLD IN WI. WHEN I GOT TO MY CAR I THOUGHT IT WAS ON FIRE DUE TO THE SMELL INSIDE MY CAR. I SAW NO SMOKE OR FLAMES. I DROVE HOME FROM WORK AND THE SMELL WAS HORRIBLE I HAD TO CRACK THE WINDOW IT WAS SO STRONG AND DROVE IN THE SLOW LANE IN CASE MY CAR BURST IN TO FLAMES SO I COULD GET OUT. FEB. 16TH MY WHILE DRIVING MY CAR THE SMELL OF BURNING PLASTIC WAS OVERWHELMING AND THEN SUDDENLY I LOST TOTAL HEAT AND THE KNOB FOR THE BLOWER NO LONGER WORKED. FEB. 17TH I BOUGHT ANOTHER HEATER FROM THE SAME OEM ONLINE STORE. I BROUGHT IT TO WORK WHEN IT ARRIVED ON THE 20TH. THE SAME C-WORKER WENT TO INSTALL IT AND HE SAID HE WOULDN'T INSTALL IT BECAUSE HE DIDN'T WANT ME TO DIE FROM MY CAR STARTING ON FIRE AS THE CABLE HARNESS CONNECTOR IS MELTED. I LAUNCHED A COMPLAINT WITH HYUNDAI THE SAME DAY. I WAS GIVEN A CASE NUMBER AND TOLD TO WAIT TO HEAR BACK WITHIN 24 HOURS DUE TO THE FIRE ISSUE/SAFETY CONCERN. I DID HEAR FROM ROBERTA FROM CORPORATE AND I WENT OVER THE DETAILS, SHE SAID THEY WOULD PAY FOR TOWING AND CAR RENTAL. I TOOK MY CAR IN TO A HYUNDAI DEALERSHIP AND AM BEING TOLD THAT I HAVE TO PAY $136 BECAUSE THEY NEED TO RULE OUT THAT IT'S NOT MY REMOTE STARTER CAUSING THE ISSUE THAT I HAD INSTALLED AT BEST BUY. THIS IS A KNOWN ISSUE OF THAT COMPONENT MELTING

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 55-65 MPH THE VEHICLE BACKFIRED AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THERE WAS SMOKE DETECTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HENDERSON HYUNDAI (460 N BOULDER HWY, HENDERSON, NV 89015 (702) 800-6127) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER SEVERAL TIMES FOR ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT STATED THAT HE WAS NOT INFORMED OF HIS VIN BEING INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

2013 HYUNDAI VELOSTER WITH 40,000 MILES. I AM THE ORIGINAL OWNER. I BOUGHT THE CAR IN APRIL 2013 AND JUST NOTICED THIS PROBLEM IN JANUARY 2020. THE STEERING WHEEL FEELS LIKE IT HAS A FLAT SPOT AND STICKS WHEN I TURN THE WHEEL TO THE LEFT OR RIGHT. THIS HAPPENS REGARDLESS OF BEING STATIONARY OR DRIVING. THE STICKING ONLY HAPPENS WHEN I INITIALLY TURN THE WHEEL. AND, WHEN I REVERSE THE WHEEL TO DRIVE STRAIGHT - IT HAS THAT MOMENTARY FLAT SPOT FEEL.

TL* THE CONTACT SON OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN A BY STANDER DRIVER ON THE PASSENGER SIDE INFORMED HIS VEHICLE WAS ON FIRE. THE CONTACT STATED MULTIPLE WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND CALLED 911. THE CONTACT STATED THE POLICE SHOWED UP CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE BUT DID NOT FILE ANY REPORTS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO LOCAL DEALER DENNIS AUTOMOTIVE LOCATED AT 2900 MORSE ROAD, COLUMBUS, OH 43231, WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 73,000. *LN