2013 Hyundai Veloster

The contact owns a 2013 Hyundai Veloster. The contact stated while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the camshaft and timing belt was faulty. The vehicle was not yet repaired. Additionally, the contact stated the front passenger’s side wheel was shaking and vibrating abnormally while driving, the hood release latch was unsecure, and the passenger’s side door handle had detached. The contact stated that the windows would randomly roll up and down without input from the driver. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 127,000. The VIN was not available.

HAD CAR FOR AROUND A YEAR AND HAVE HAD NOTHING BUT ISSUES WITH SHAKES SUSPENSION AND AS OF RECENT A ROD THREW THROUGH MY ENGINE WALL THROUGH MY OIL COMPARTMENT. I KEEP UP WITH THE MAINTENANCE OF THE CAR REGULARLY AND FOR SOMETHING SO HUGE OF THAT NATURE TO HAPPEN IS BIZARRE. APPARENTLY HUNDREDS OF MILLIONS OF HYUNDAIS HAVE BEEN RECALLED DUE TO ENGINE FAILURE (RODS BEING THROWN). I'M HAVING THE SAME ISSUE AS MANY OTHER DRIVERS WITH NO RESOLUTION. I'VE REACHED OUT HYUNDAI MULTIPLE TIMES TO HAVE THEM INSPECT THE VEHICLE AND HAVE EVEN HAD THEM JUST DRIVE IT AROUND BECAUSE YOU CAN TELL RIGHT AWAY THIS CAR DRIVES FUNNY. THEY ONLY RESPONDED WITH WELL IT'S JUST THE TYPE OF CAR. WELL I WOULD HAVE NEVER BOUGHT THIS CAR IF I KNEW I WOULD BE HAVING THIS MANY ISSUES. THIS CAR IS UNSAFE AND NEEDS TO HAVE THE ENGINE PROBLEMS RECALLED ALONG WITH THE SUSPENSION WHEN IT JUMPS OUT OF LINE. I FEEL LIKE THE SHAKEY SUSPENSION WHEN HITTING A SMALL BUMP AND EVERY OTHER PROBLEM HAS BEEN LEADING UP TO THROWING THE ROD. I'M SO DISAPPOINTED AND WILL BE FILLING LEGAL ACTION IF THIS DOES NOT GET RESOLVED IN MY FAVOR. AS I HAVE NO OTHER CHOICE.

DURING MODERATE BRAKING ON ROUGH ROADS THE VEHICLE MAKES A LOUD BANG. AT THIS TIME THE BRAKE PEDAL BECOMES VERY DIFFICULT TO DEPRESS. THIS VEHICLE SUFFERED FOUR FLAT TIRES DURING THE 2013/2014 WINTER IN MICHIGAN DUE TO POT HOLES. TWO OF THE WHEELS HAD TO BE REPLACE DURING ONE INCIDENT. TIRE PROFILE IS NOT APPROPRIATE FOR ROADS IN THIS AREA. DEALER HAD VEHICLE FOR A WEEK BUT DID NOT FIND A PROBLEM. *TR

THE FIRST INCIDENT HAPPENED AS I WAS DRIVING TO MICHIGAN FROM INDIANA, ON A COLD BUT CLEAR DAY. HALF WAY INTO MICHIGAN I RAN INTO A LIGHT DUSTING OF SNOW, AND BEFORE I KNEW IT MY REAR END STARTED SLIDING TO THE RIGHT. AT FIRST I THOUGHT I HIT A PATCH OF ICE, BUT I SOON REALIZED I'M THE ONLY ONE SLIDING ALL OVER THE ROAD. MY TOP SPEED 40 TO 45 MPH. EVERYONE WAS PASSING ME WITH NO PROBLEMS. WHEN I GOT TO MY PARENTS HOUSE, I WENT TO DISCOUNT TIRE AND BOUGHT NEW RIMS AND SNOW TIRES. THE RESULT NO DIFFERENT. LAST WEEK I WAS HEADING TO CHICAGO, AND RAN INTO RAIN AT 70 MPH. SAME SITUATION AS BEFORE. THE REAR STEPPED OUT AND I ALMOST CAUSED AN ACCIDENT. I'M TERRIFIED DRIVING THIS CAR. *TR

4 TIMES I HAVE HIT A POTHOLE OR A BUMP ON THE ROAD AND HAVE HAD A "LOUD BANG", THE CAR JERKS VIOLENTLY AND THEN THE WIPERS CAME ON - ONE TIME I HAD THE "LOUD BANG" THE CAR JERKED VIOLENTLY THE WIPERS CAME ON AND THE CAR WENT INTO NEUTRAL. THE COMBINATION OF THE SUSPENSION, TIRES AND RIMS MAKE THIS CAR VERY DANGEROUS ON ROADS THAT HAVE ANY KIND OF POTHOLES OR BUMPS. PLEASE HELP. *JS

WHEN DRIVING THE VEHICLE THE BACK WANTS TO STEP OUT OF LINE WHEN GOING OVER BUMPS, THIS IS MORE PRONOUNCED WHEN GOING AROUND A CURVE. ALSO WHEN THE VEHICLE HITS A PATCH OF SNOW, DURING THE TRANSITION ON TO THE SNOW AND OFF THE CAR FEELS LIKE THE ENDS WANT TO SWITCH PLACES. IF ONE REAR TIRE TRANSITIONS ONTO SNOW OR ICE THE ENTIRE REAR OF THE CAR WANTS TO TRAVEL THAT DIRECTION, IT ALSO DOES THIS WHEN CROSSING ASPHALT PATCHES. IT IS MORE PRONOUNCED ON ROADS WITH VERTICAL GROOVING IN THE CONCRETE. THERE HAVE BEEN TIME WHEN IN LIGHT SNOW CONDITIONS I HAVE HAD TO GO ABOUT 35-40 MPH JUST TO KEEP THE CAR STRAIGHT AND IN MY LANE. BY DOING SO I BECAME A ROLLING ROADBLOCK, AS THE OTHER TRAFFIC DID NOT HAVE THE SAME ISSUE AS I DID. I DID GO THROUGH A BBB CASE WITH THE VEHICLE, BUT NEITHER TIME WERE THE ROAD CONDITIONS CONDUCIVE TO THIS ISSUE, AND PER HYUNDAI EVERYTHING IS SET TO FACTORY SPECS(WHICH I DO NOT DOUBT). THERE IS AN INHERENT DESIGN FLAW WITH THE REAR SUSPENSION OF THIS VEHICLE AND IF SOMETHING IS NOT DONE, LIVES MAY BE LOST. *TR

THE 2013 HYUNDAI VELOSTER TURBO HAS A TORSION BEAM REAR SUSPENSION THAT WHEN COMBINED WITH THE FACTORY 18" WHEELS AND STOCK KUMHO SOLUS TIRES GIVES THE CAR VERY UNPREDICTABLE AND DANGEROUS HANDLING CHARACTERISTICS OVER BUMPS WHERE THE REAR OF THE CAR FEELS LIKE IT IS "STEPPING OUT." AFTER TALKING TO 5 HYUNDAI DEALERSHIPS AND HAVING THEM PERFORM VARIOUS ALIGNMENT ATTEMPTS AND TECHNICAL SERVICE BULLETINS FOR ROAD FORCE BALANCING TO IMPROVE THE PROBLEM, IT WAS STILL NOT CORRECTED AND NEARLY RESULTED IN NUMEROUS CRASHES IN THE 1ST YEAR OFF OWNERSHIP. AFTER SO MANY ATTEMPTS TO FIX THE ISSUE AND NOT HAVING IT RESOLVED AND SEEING NUMEROUS OTHER REPORTS OF IT ON FORUMS AND OTHER REVIEW SITES, I AM CONVINCED THAT THERE IS A CONCERTED EFFORT TO HIDE THE PROBLEM AND HAVE MADE THE DIFFICULT DECISION TO FILE THIS COMPLAINT. EVEN THE HYUNDAI SERVICE MANAGER WHO MOST RECENTLY DROVE MY CAR SAID "I FELT IT AND I DON'T KNOW WHAT TO DO ABOUT IT." THIS WAS AFTER THE FACTORY TECHNICIAN AT THE SAME DEALERSHIP FELT THE ISSUE AND SAID "IT IS A VERY LIGHT CAR SO IT WILL JUST DO THAT" AND WHEN I REPLIED THAT A SAME YEAR VOLKSWAGEN JETTA WITH THE SAME REAR SUSPENSION DESIGN DID NOTHING OF THE SORT AND EVEN ANOTHER MODEL IN THE HYUNDAI LINE (ELANTRA) DID NOT HAVE THE SAME ISSUE, HE DIDN'T REPLY. MOST DANGEROUS OF ALL IS IF A REAR TIRE BECOMES DEFLATED AT ALL ON A SNOWY OR ICY SURFACE. IN MY SITUATION AN LEFT REAR TIRE WENT DOWN A FEW POUNDS AND THE CAR SWERVED MUCH MORE WILDLY THAN MOST OTHER CARS WOULD A LITTLE LOW ON AIR. I WENT A YEAR WITHOUT LETTING ANYONE ELSE DRIVE THE CAR OUT OF SAFETY CONCERNS UNTIL I FINALLY PUT WINTER TIRES ON IT IN 2014 IN A 17" SIZE AND FELT AN IMMEDIATE RESOLUTION TO THE ISSUE (SO FAR) WITH BOTH IMPROVED GRIP AND OVER THE ROAD/ BUMP RESPONSE. THE FACTORY LOW BEAMS ARE DANGEROUSLY DIM ALSO, AGAIN NUMEROUS COMPLAINTS AT NUMEROUS HYUNDAI DEALER(S) IGNORED. *TR