2015 Hyundai Veloster

2015 Hyundai Veloster Turbo (original owner). The vehicle has three severe safety defects: TRUNK/HATCH LATCH FAILURE: The hatchback lift support/latch fails, refusing to stay open. It unexpectedly fell, which has caused repeated, severe impacts to my head and neck, resulting in an injury requiring surgery. I must manually prop it open with a mini ball to load cargo. ENGINE & TURBO FAILURE / OIL CONSUMPTION: History of engine acceleration issues and turbo failures since 4,000 miles. At 44,000 miles, the turbo completely failed, the car started to whine, then rattle, and completely turned off. Dealer (Hyundai Escondido) forced a $2,200 out-of-pocket replacement despite being under warranty, citing a lack of at-home oil change receipts. The vehicle now has a documented, rapid oil leak and excessive consumption issue that the dealer refuses to repair, despite being reported prior to warranty expiration. SEAT BELTS: The front and rear seat belt latches are malfunctioning, intermittently releasing on their own, failing to release properly, or failing to latch securely, compromising the safety of a [XXX] passenger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Hyundai Veloster. The contact stated that upon starting the vehicle and shifting into gear, the vehicle failed to respond and became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, and the rear axle was replaced, the transmission fluid was flushed and refilled, and a shift analyzer software update was performed; however, the failure recurred days later. The vehicle was taken back to the dealer, where it was determined that the wheel speed sensor had failed. Upon investigating the failure online, the contact advised the dealer to inspect the crankshaft position sensor; however, the dealer informed the contact that the failure was related to the transmission. The contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired, and the contact was advised to retrieve the vehicle. The manufacturer was notified of the failure and covered the cost of the rear axle replacement under a goodwill assistance program. Several cases were filed, and the contact sent a video of the failure to the manufacturer. The failure mileage was approximately 62,000.

I am reporting a safety-related engine defect involving sudden internal engine failure, excessive oil consumption, persistent bearing knock, and overheating of the catalytic converter. The vehicle repeatedly triggered Bank 1&2O2 sensor fault codes due to oil blow-by and thermal overload. A certified mechanic documented the engine is failing internally and that the cat. converter has been damaged as a direct result of engine defect. The failure pattern is consistent with known Hyundai engine defect investigations involving bearing wear, oil consumption, stalling, and fire risk. The overheating cat. converter presents a significant safety hazard, including potential engine seizure. I purchased the vehicle used in March 2025. I am the third owner. Despite maintaining the vehicle responsibly (Regular oil changes), the engine failure progressed rapidly. Hyundai Motor America has denied a goodwill repair solely on the basis of mileage, even though the defect clearly originated long before my ownership and aligns with previously identified safety-related engine issues. Additionally, Hyundai's records show that this vehicle had an engine-related recall active during prior ownership period; the recall was never performed by the Hyundai dealership that sold the vehicle to the previous owner. This raises concerns about improper recall handling and whether the defect should have been corrected before the vehicle was resold. Given the safety implications, the documented defect pattern, and the unresolved recall history, I am requesting NHTSA's review of this matter. The engine failure poses a serious safety risk; Hyundai's refusal to address a known defect, the vehicle is unsafe to operate. Timeline: 2014 Hatchett Hyundai West, KS 17,665 mi.; 2017-H. West serviced vehicle, 58,918; 2019-Engine powertrain alert 83856mi; 2020- Edmund Hyundai, OK-engine power train 100179 mi; 2021- Edmund 145418mi.; Hy. Noblesville, IN 167,603mi.; 2024 - H.N. 171937; 2025 - denied repair 188890.

I took my car to Gilroy Hyundai November 11, 2025 at 10:30 a.m. because my engine was not running normal, it shook lightly while driving at an incline and the engine light would not shut off. they charged me $284.99 to tell me what needed to be fixed, engine was not looked per Ernesto Garcia. Ernest told me they go by mileage, not actually checking the engine. He also stated that the mechanic drove it and it was fine. December 28, I was driving from Chico, CA back home to Morgan Hill, CA and the car shook and just died and left me on the side of Highway 505 Winters/San Francisco. I had it towed to Moorehead Automotive in Fairfield, CA and they said this car needs a new engine. I still owe 7,000.00 on this car and have had trouble with both Hyundai and Power (the additional insurance I purchased when i bought this car.)

The contact owns a 2015 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who performed a tune-up on the vehicle. The contact stated that several days after the tune-up, the failure reoccurred. The contact stated that while the vehicle was stopped at a traffic light, the vehicle hesitated and sounded as if the vehicle was going to stall. The vehicle was taken back to the independent mechanic, who diagnosed that the engine was losing pressure and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that before the vehicle had the tune-up, the engine was consuming an excessive amount of engine oil. The contact had not noticed any oil stains on the ground. The check engine light was occasionally illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2015 Hyundai Veloster. The contact reported that oil was leaking out of the exhaust. The vehicle was sputtering and running rough while driving at various speeds, and hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The dealer informed the contact that metal shavings were found in the oil pan during the oil change. The contact stated that the Oxygen sensors and catalytic converter were replaced; however, the failure persisted. The vehicle was contacted and advised the contact to return the vehicle to the dealer. The manufacturer was not informed of the failure. The failure mileage was unknown.

Excessive engine oil consumption causing fouled spark plugs engine stalling. Engine was replace due to defective rod bearings at 98 000 mile under warranty and recall. Engine now ha 130,000 miles piston rings have failed. Stalled on busy freeway almost causing mutual crash.I have an appointment at the Hyundai delership October 28th 2015. Hyundai replaced one defective engine with another.

The contact owns a 2015 Hyundai Veloster. The contact stated that the vehicle was taken to a local dealer for a recall repair; however, after leaving the dealer, while driving approximately 30-40 MPH, the vehicle stalled. The vehicle failed to shift into gear. The vehicle sat for two hours before being restarted and slowly driven to the place of employment, and was then driven to the residence. The contact was unable to determine if there were any warning lights illuminated. The contact called the dealer and was provided with information for towing services and a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 176,000.

ABS, EPS, check engine light appeared on dashboard then car’s steering wheel stiffed and car lost power. Vehicle’s hood smells burnt and has fumes come out after driving for 10-20minutes. My safety and my family’s was endangered as this happened while driving on the road. Not at a stop sign or a red traffic light but while driving. The dealer has refused to inspect/address the issue without having me paid close to $2,500.00 for other repairs.