2025 Honda CR-V

While driving at 65-75mph down a highway the sunroof glass shattered outward spraying the hood of my vehicle with glass shards. I was fortunate my interior sunroof cover was closed but had it not been glass would have been all over me. Honda inspected and denied the warranty claim. I now have a claim open with a repair shop. They have preliminarily inspected it and it is just glass, nothing wrong with the track. Could have been weak glass.

January 18, 2025 Subject:  Request for Review – Windshield Crack on 2025 Honda CR-V Hybrid Dear Honda Customer Relations Team, I am writing to respectfully request a review of a windshield issue on my wife’s Subject 2025 Honda CR-V Hybrid, which we purchased new in the summer of 2025. The vehicle currently has approximately 16,000 miles. Recently, a crack developed in the windshield measuring roughly four inches in length. The crack originates at the driver-side edge near the frame and began with a very small divot. There is no visible impact crater or evidence of damage from a foreign object. Based on its location and appearance, I believe this may be consistent with an stress-related edge crack rather than road debris. Our local dealership has declined coverage, which I understand may be standard procedure at the dealership level. However, given the vehicle’s age, mileage, and the nature of the crack, I am respectfully requesting that Honda Corporate review this matter for possible warranty consideration or goodwill assistance. My wife and I have been Honda owners for over 20 years. We have consistently chosen Honda vehicles for their quality and reliability, and we have also purchased Honda vehicles for our children, who continue to drive them today. Our loyalty to the Honda brand has always been rooted in trust—trust in engineering, and trust in standing behind the product. I am not seeking special treatment, only a fair review of the circumstances. We value Honda and hope to continue that relationship for many years to come. I have attached four photographs of the windshield, including both full-view and close-up images of the crack for your review.  Thank you for your time and consideration. I appreciate your review and look forward to your response.  Sincerely, [XXX] [XXX] 
 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car safely parked in driveway was turned on to defrost snow from it (no ice). When completed, drivers side mirror was cracked from corner to corner. No possible impact to the vehicle and had not been moved, so had to be the result of defrosting. Called dealer to schedule appointment for replacement and was told this would not be covered. Owned car for 10 months.

Safety Issue: Absence of Low Windshield Washer Fluid Indicator I am reporting a significant vehicle safety concern involving my 2025 Honda CR-V EX-L, which is not equipped with a low windshield washer fluid level indicator. This omission created a serious safety risk to myself and other motorists during real-world driving conditions. While driving on a Michigan highway during a severe winter storm, I unknowingly ran out of windshield washer fluid. Due to snow, ice, road salt, and grime typical of winter driving in Michigan, my windshield quickly became dirty and my forward visibility was severely reduced. Because there was no warning or indicator to alert me that the washer fluid level was low, I had no advance notice of the issue. As a direct result, I was forced to pull over onto the highway shoulder at night, in dark conditions and heavy traffic, in order to refill the washer fluid reservoir. Stopping on an active highway shoulder under these conditions posed a substantial safety hazard, increasing the risk of collision to myself and to passing vehicles. This situation was entirely preventable if the vehicle had provided a basic low washer fluid warning. I later confirmed with a Honda dealership that the low windshield washer fluid indicator is not included as a feature on my 2025 Honda CR-V EX-L. This confirms that the issue is not a malfunction but a deliberate omission in vehicle design or feature availability. I am further concerned because I also own a 2023 Acura RDX A-Spec Advance (VIN: [XXX] ), which similarly does not include a low windshield washer fluid indicator, despite being a premium vehicle and Acura being Honda’s luxury brand. This suggests a broader design or cost-cutting decision across Honda/Acura vehicles rather than an isolated model-level oversight. Vehicles sold in northern U.S. states such as Michigan, where winter conditions routinely involve snow, ice, freezing temperatures, and heavy road salt use, depend hea INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

While driving in Arizona on I 10 at normal speeds, the sunroof glass exploded. No overpasses. No ice. No big trucks close by. The interior cover was closed at the time. Mileage at the time was 6600 approximately. Car was purchased new last summer in Utah. Could not figure out what happened at first until we stopped the car at an exit. Glass was bulged up with the middle missing.

While driving, I used the factory wireless phone charger in my Honda CR-V with an iPhone 15 Pro. The phone was placed directly on the charging pad with no case and Apple CarPlay was in use. During an extended drive, the phone failed to charge beyond approximately 50% and became excessively hot. Charging appeared inconsistent or stopped while heat continued to increase. I am concerned that the wireless charging system may cause overheating that could damage devices or present a potential fire or safety hazard. This occurred during normal, expected use of the vehicle’s built-in equipment.

My 2025 Honda CR-V Hybrid (VIN: [XXX] ) has experienced three separate incidents of a complete loss of power while driving on public roads (on [XXX]), each time requiring towing. The authorized dealership has performed multiple repairs, with the most recent including the replacement of the throttle body. However, this represents the third recurrence of this identical safety-critical failure within 16 months, indicating that the underlying defect has not been fixed. I believe this vehicle has a persistent and dangerous safety defect that poses an ongoing risk to myself and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)