2025 Honda CR-V

[XXX] was Incident 1 the car was brought to Ocean Honda. I was driving with my kids going approx 60mph when the car went limp and breaks failed. They kept the car 2 days, I was told nothing major was wrong with the car and the codes were cleared. [XXX] was 2nd incident. I was driving 50mph and the car went limp and brakes failed. Ocean Honda did not have any vehicles for me and I was in the hospital for my daughter. The car was brought to Ocean Honda on 10/23. The lights when off during my drive there on [XXX], Ocean kept the car 2 days and told me they were unable to replicate the issue and fix. I was not contacted by the advisor for days and showed up to the dealership, I picked the car up on 10/25 [XXX] was incident 3. I was driving 50 mph the car went limp again with break failure and the car was brought again to Ocean Honda. They told me they are still running diagnostics and are insure of the problem. I had called Honda on 10/29 and left a message, I called again on 10/30 and spoke to the service manager Scott. They projected my car to be in the service department for “at least”2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle displayed a “Critial Power Failure” on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed “Emissions System Failure” warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat.

The speedometer can report zero (0) when the car is moving slowly. This is probably the rounding policy in software. The actual speed was maybe 0.4 mph, but was reported as zero mph. If the actual speed was 10.4 mph but reported as 10, fine, not a big deal, but zero has a much different meaning than any other value. It means none, that the car isn't moving, but the car was.