2024 Honda CR-V

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear windshield (tempered glass) and the integrated rear defroster heating element system. Yes, the vehicle and the shattered glass (contained within the frame/cargo area) are available for immediate inspection. 2. How was your safety or the safety of others put at risk? Luckily, this incident occurred when I entered the vehicle not on a roadway. If it had occurred when I was driving its is quite unsafe. The spontaneous failure occurred with a loud explosion, creating an immediate distraction and startle hazard. The shattering resulted in tempered glass shards entering the cabin and falling onto the exterior roadway. This failure compromises the structural integrity of the vehicle, obstructs rear visibility, and exposes the interior to the elements. Had this occurred at highway speeds or with passengers in the rear seat, the risk of injury from glass spray or a secondary collision due to driver distraction would be significant. 3. Has the problem been reproduced or confirmed by a dealer or independent service center?: No. I contacted Honda of Lynnwood to have the failure confirmed and inspected, but they declined to schedule an appointment. They stated they could not address the issue because it is not classified as a "recall," despite the existence of a Voluntary Production Update for this specific defect. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Not yet. The vehicle is currently awaiting inspection. I am seeking this inspection from Honda of Lynnwood as part of the formal claim process, but have been met with resistance from the dealership. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or electronic messages. The failure was spontaneous.

The driver's side wiper doesn't completely clean/swipe the entire windshield and seems to stop short. The only time it completely swipes the windshield is if the windshield is completely wet and constant rain is falling. Otherwise, it stops short when misting and leaves streaks, affecting the driver's complete view of the road. Also, the windshield wiper fluid system seems to waste a lot of the fluid, and empties quickly. Not sure if it's a design flaw.

Rear window imploded/broke by its self. I was parked about to back up when it happened. loud crashing of the glass made me jump. I stopped got out of the car and was shocked that the window was broken. People on the sidewalks stopped and looked in shock as well. The car behind me had 2 people in it that were just pulling in to park and they saw it just implode. If I would have been driving at the time I could have been in a bad accident. The shattered glass sounded like a gun. I called and told HONDA the problem. They directed me to this site. HRV's have been reported having this problem per the HONDA person on the phone. My insurance had not heard of the problem. Even though my car is a 2024 they would not cover with HONDA parts per my policy, so I have an aftermarket rear window. The glass was installed/cleaned up and inspected by the glass/collision company LaMettry's in Plymouth, MN. NO warnings that this was going to happen.

The rear view camera display keeps switching from color to black&white mode during parking operations. This happens even during good weather where there is plenty of light out and no reason for it to switch to low visibility or nighttime mode. The car dealer said there was no fix for this. This behavior began shortly after purchase and has continued to occur since then.

On this vehicle, the washer fluid sprays intermittently by design. In theory, this would save fluid but the timing of the spray makes it so a majority of the right/passenger side windshield stays completely dry or gets just enough spray to smear around any obstruction that is on the windshield. I have had several times now where I need to clean my windshield from dirty road spray and end up needing to pull in to a gas station to get out and clean my windshield. There are online forums that talk extensively about this issue and seems to effect all 23 and newer Honda CRVs.

Sunroof exploded. Some glass fell on passengers inside of vehicle. Our vehicle is at the dealership waiting for inspection by someone from Honda. This happened without warning while we were driving at approx. 60mph. Heard a loud boom and realized the sunroof has broken. There was nothing around us or over head when this happened. We were traveling on a smooth two lane road with no other vehicles in front or behind us. AGAIN, this happened very suddenly without any warning. I did see on the internet that there have been similar cases of this failure happening in 2024 and 2025 CRV's.

Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.