2024 Honda CR-V

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where the recall repair was completed; however, the failure occurred while driving. The contact stated that while driving at various speeds and turning, the steering wheel made abnormal sounds, was sticking, and failed to return to center. The vehicle was taken back to the dealer, where the contact was informed that a diagnostic fee was required, and the contact was asked to sign a document. The contact declined to pay the fee or sign the document. Additionally, the contact stated that the windshield wipers were malfunctioning, intermittently moving past the windshield trim and failing to touch the glass while operational. The dealer was notified of the windshield wiper failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 90,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Wiper system malfunctions by allowing driver side wiper to intermittently reach varied end positions, sometimes striking the A-pillar. Vehicle is available for inspection upon request (has been inspected by dealer already). How was your safety or the safety of others put at risk? While driving in heavy rain, wiper erratically slamming into A-pillar is distracting and has caused me to try to adjust wiper speed and settings to prevent wiper arm from potentially breaking, which could be dangerous in certain higher speed conditions in heavy rain/low visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer was able to observe/reproduce the highly variable end position of the drivers side wiper. Dealer notes wiper shows up to 6 inch variance in where it stops. They could also see by the wiper marks on the windshield the variation in the end position. However, they compared the wiper function to another CRV and said it seems normal and refused warranty repair because the wiper was not broken or misadjusted at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages. Symptom is recurring since purchase of the vehicle. However, the wiper only demonstrates the ability to strike the A-pillar during heavier rain and use of wipers for longer periods (which has not happened frequently during time I've owned/driven vehicle).

The windshield wipers and system of water delivery from the blades onto the windshield is a total disaster. You can easily have an accident due to extremely poor visibility after using the windshield wipers to clean the windshield with water, especially if the sun glares on your windshield which is now smeared not clean and reflects and refracts all the smear. You can't see and aggravates the driver. I almost did have an accident. Very scarry to have such poor visibility when you expect to clean your windshield not to smear it! Water is dispersed from the blades way too late in the sequence and the quantities are too small to perform a cleaning, not even a suboptimal one. I asked the dealer to fix the timer and it cannot be done. I also asked to allow more water to be deliver earlier in the sequence and that can't be done either. In addition, the water tank for the window cleaning is way too small as you try to keep cleaning since it only smears. Honda needs to address this issue. I was a Honda enthusiast since the early 90's, but I will never buy a Honda again if they don't change this design which is a total safety hazard. This happens all the time when you try to clean the windshield and it is dry outside. At least when it is raining the rainwater helps. I uploaded some pictures below that shows a “clean” smeared after trying 3 times to clean the windshield using new blades. Extremely unsafe and disappointing of Honda's "new" useless design. They can at least change the software to allow the service dealers to reset the time of the water delivery sequence to be instant when the blade is still down and to have more water be delivered. Currently the water delivery happens only when the blades made it up already, after they already smeared a dry window and in the mean time you lose all the water delivered at the point and the windshield is not clean, but smeared. I am retired engineer by profession and Honda can go back to the design board to come up with a fix.

Windshield wiper washer does not properly clean the windshield. Holding the wiper stalk in the spray position , the spray only squirts for a sec or so as the wiper blade is vertical . Not enough cleaning solution is deposited in the correct location to clean the windshield. All other vehicles I have owned spray solution the entire duration of the wiper stalk being in the spray position. This is the best way to insure that the windshield is properly cleaned for safe viewing.

The driver‑side mirror on my 2024 Honda CR‑V Hybrid Sport has a persistent vibration issue that affects visibility and safety. At speeds above approximately 65–70 mph, the mirror shakes noticeably, making it difficult to clearly see vehicles in adjacent lanes. This creates a significant safety concern when changing lanes, merging, or monitoring traffic. The mirror assembly was already replaced once by my Honda dealer, but the vibration has returned and is now worse than before. This indicates that the issue is not limited to a single defective part but may be related to the design, mounting, or structural stability of the mirror assembly on this model. Many other owners of 2023 and 2024 Honda CR‑V models have reported the same driver‑side mirror vibration problem through online forums and NHTSA complaints. The pattern suggests a widespread defect that affects visibility and could increase the risk of accidents, especially at highway speeds. Because this is a repeat failure that impacts safe operation of the vehicle, I am requesting that NHTSA investigate this issue. The vibration reduces the driver’s ability to accurately judge surrounding traffic and creates a potential hazard. Please document this as a recurring safety defect associated with my VIN.

• The wipers do not distribute washer fluid at all to the passenger side of the windshield. The design of washer fluid distribution is terrible and this is obviously quite dangerous. • All vehicle occupants, and others outside the vehicle are at risk due to poor visibility that can occur when dirt/salt accumulate on the windshield and can't be wiped away properly and the driver cannot see clearly on 1/2 the windshield. • Yes. This is a known issue and just "By Design" • Many other CR-V (6th Generation) owners experience the same issue. Honda won't fix it. • No warning lights appear. This is a massive design flaw. Lastly: I have not seen an improvement of the design of the washer fluid distribution in subsequent models which leads me to believe that Honda may not properly address this issue until the next generation of CR-Vs. That said, many of us customers have been discussing how to solve this with aftermarket wiper fluid sprays since Honda is not fixing it for us.

I am reporting a significant safety concern regarding the windshield of my 2024 Honda CR-V. Under [Insert Typical Conditions, e.g., cold mornings / high humidity], a persistent, splotchy haze or "frosting" effect develops on the interior/exterior of the glass. ​The standard defrosting system and windshield wipers are unable to clear this obstruction effectively. This creates a dangerous loss of visibility, especially at highway speeds or in low-light conditions, forcing me to pull over until the glass clears. ​Additional Details: ​Failed Remedies: Attempts to clean the glass with standard automotive cleaners have not resolved the issue, suggesting a factory-related film or defect in the glass/HVAC integration. ​Safety Risk: The sudden onset of this frosting/haze while driving significantly increases the risk of a collision due to obscured forward vision. ​Manufacturer Contact: when I mention this to honda dealer. The dealer mentioned thats how its designed without a proper resolution

Windshield wipers don’t have the same amount of travel each stroke. Sometimes the driver wiper will contact the A pillar and sometimes it will be several inches shy of the pillar. It seems it depends on how wet the windshield is. On several occasions, independent of wiper issue, the vehicle has significantly decreased speed or come to a complete stop for no apparent reason.

The back up camera becomes blurred or unusable in rain and is worse after drying. This is not momentary water droplets. I spoke with NTSA and their reply was based solely on the owner’s manual, despite ongoing loss of rear visibility in wet conditions. I am requesting escalation and review for camera replacement or an updated part, not cleaning. Please don’t refuse to address a backup camera visibility failure, citing the owner’s manual. I need a formal case opened for a rear-visibility safety defect.