I bought this new car about a week ago. I was parked in the church parking lot and put car in reverse to back out of the lot and the car went forward. This happened 3 x's for me. A Gentleman from church was walking out and I asked him to check and the same thing happened to him about 6 times but finally the car kicked into rever…
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I bought this new car about a week ago. I was parked in the church parking lot and put car in reverse to back out of the lot and the car went forward. This happened 3 x's for me. A Gentleman from church was walking out and I asked him to check and the same thing happened to him about 6 times but finally the car kicked into reverse. He followed me home to check that I got home alright. I called Hennessey Honda the next morning and the sent a tow truck out to tow the car to them. They said they could not get the car to duplicate the action and no codes showed up which really frightened me as I am fearful that it could happen again .
NHTSA ODI #11593187
Mileage unknown · May 26, 2024
Unknown Or Other
I bought my brand new 2024 CRV EX-L in March 2024. From day one the driver side mirror has vibrated at speeds of 40 or over. When I’m on the highway at 65-70 it moves so much it blurs the image. It is very difficult to look at the mirror while it moves and at night it is even more dangerous. I took it to the Service Center at Ha…
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I bought my brand new 2024 CRV EX-L in March 2024. From day one the driver side mirror has vibrated at speeds of 40 or over. When I’m on the highway at 65-70 it moves so much it blurs the image. It is very difficult to look at the mirror while it moves and at night it is even more dangerous. I took it to the Service Center at Hamilton Honda in Hamilton, NJ and they said they noticed a slight vibration. However, they were not concerned because I could still see through the mirror. It was obvious they were aware and had likely heard of the issue before. Since they had no solution, they made it seem as if it was not a big deal and I should just live with it. Quite a disappointing experience from a serve department. I’ve had Toyotas and a Mazda and was always treated very well by their service departments. Frankly this experience with Honda was the worst. It seems that Honda has had the mirror issue with other vehicles in 2020-2022 and recalls were issued. Therefore, it appears Honda is aware of the safety issue regarding the mirror.
NHTSA ODI #11590801
Mileage unknown · Apr 26, 2024
Unknown Or Other
Sunroof exploded while I was driving down a busy interstate. Cover was half open so glass fell into front seat of car. Honda denied having it replaced for no charge. I had the glass replaced at the Honda dealership with my money.
NHTSA ODI #11585484
Mileage unknown · Apr 2, 2024
Electrical SystemEngineUnknown Or Other
Continuous problems with illegal entry into vehicle, I have "Blocked all Android Auto on my mobile phone" and changed Carrier service , but still illegal entry is being made by the Dealership Clonning my Fab Key tracking all movement and when I park and enter Markets or Department stores CRIMINALS continue to illegally make entr…
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Continuous problems with illegal entry into vehicle, I have "Blocked all Android Auto on my mobile phone" and changed Carrier service , but still illegal entry is being made by the Dealership Clonning my Fab Key tracking all movement and when I park and enter Markets or Department stores CRIMINALS continue to illegally make entry into my vehicle and spraying chemicals in my vehicles causing faint spells and stomach.irritation, this is the second Honda , my 2022 Honda CR-V and now my 2024 Honda CR-V. this is a ongoing problem with my second Honda CR-V. I strongly believe this is a Highway Safety issue and maybe the causing traffic accidents, I Believe that the problem is due to criminal activity and is happening to other Drivers Safety.
NHTSA ODI #11580584
Mileage unknown · Mar 27, 2024
Unknown Or Other
The driver side mirror is vibrating while driving at any speed, as well as serious mirror distortion. You don’t have to be moving to see the distortion, as no matter what angle it’s viewed at, it distorts the view. This is a serious safety issue while driving and needs to be addressed
NHTSA ODI #11579657
Mileage unknown · Mar 15, 2024
Unknown Or Other
The car horn that is supplied as part of this car is, in my opinion, very dangerous. The horn emits an audible sound that hardly gets attention from others, be they fellow drivers and or pedestrians. I an not at all comfortable driving this car with this horn. To this point, there are Honda dealers selling auxiliary horns to hel…
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The car horn that is supplied as part of this car is, in my opinion, very dangerous. The horn emits an audible sound that hardly gets attention from others, be they fellow drivers and or pedestrians. I an not at all comfortable driving this car with this horn. To this point, there are Honda dealers selling auxiliary horns to help combat the issue. YouTube has a number of people that have posted on the subject. Please take this issue seriously and force Honda to do something about it. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11577660
Mileage unknown · Mar 14, 2024
Unknown Or OtherVisibility/wiper
A crack appeared on the passenger side mirror for no obvious reason. It might have been caused by the temperature change from -2°C at night to 7°C in the morning, but I'm not sure. No impact signs, crack has curved U shape form.
NHTSA ODI #11577492
Mileage unknown · Mar 14, 2024
Unknown Or Other
I took my son to school and there was frost on the mirror and windshield and used the defrost. Came home parried in a gated area. Not exposed to any other elements. And a few hours later went to run some errands and mirror on driver side was cracked. I believe it has to do with the heated defrost. No signs of crack or anythin…
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I took my son to school and there was frost on the mirror and windshield and used the defrost. Came home parried in a gated area. Not exposed to any other elements. And a few hours later went to run some errands and mirror on driver side was cracked. I believe it has to do with the heated defrost. No signs of crack or anything. It is now on back order. Not covered by warranty and I am unsafe driving as it gives double vision as I’m driving it obstructs my view especially when I want to change lanes. Very unsafe. I have found many people have been complaining of this same incident happening to them. And this is something Thant needs to be recalled. ASAP. I have not even had my car for a month and this is already an issue.
NHTSA ODI #11577333
Mileage unknown · Mar 9, 2024
Unknown Or Other
The key fob unlocks ALL doors & the settings options does not give the option to just unlock the drivers door like it does on other models. Why? For me it's a safety issue. Dealer said to hit once to unlock just drivers door & twice to unlock all doors. They tried & it didn't work. They tried all the settings & that too didnt wo…
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The key fob unlocks ALL doors & the settings options does not give the option to just unlock the drivers door like it does on other models. Why? For me it's a safety issue. Dealer said to hit once to unlock just drivers door & twice to unlock all doors. They tried & it didn't work. They tried all the settings & that too didnt work. They were no help & said that's just how it was made. Poor choice for honda to leave out this model for this feature, yet give it to all their other models. For one person owning this, that's a safety issue for me.
NHTSA ODI #11576361
Mileage unknown · Mar 6, 2024
Unknown Or Other
Driver door side mirror cracked into 2 pieces. The Blind Side Assistance light still works. Just glass crack. Seemed to happen after or during a cold snap. It just showed up. I had been hearing a loud click or crack sounds from that area off and on while driving.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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