During driving, the steering wheel seems to catch, or stick--it is not smooth. This seems to be primarily a highway speed occurrence. When this happens it also seems like you have to constantly make small adjustments to steering. This mostly seems to happen after we have been on the road for a while. It first happened 3 weeks a…
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During driving, the steering wheel seems to catch, or stick--it is not smooth. This seems to be primarily a highway speed occurrence. When this happens it also seems like you have to constantly make small adjustments to steering. This mostly seems to happen after we have been on the road for a while. It first happened 3 weeks ago on a longer drive. Then it happened again last week, again on a longer drive. Also on a shorter drive a couple of weeks ago, but the speeds were higher than in-town, around 50 mph. I took it to the dealer yesterday. I noticed the catching on the drive down, but it was not continuous, as it was the other times. The car was taken out on the highway and driven by a mechanic, who stated he did not experience the problem. Our car now has around 9000 miles on it.
NHTSA ODI #11580642
Mileage unknown · Apr 1, 2024
Steering
While driving on 3.5 hour trip through the mountains found that the steering wheel was stiff and the car difficult to control, especially on steep slopes with curves. Had to slow way down and grip the steering wheel with significant force. Felt like driving an old manual steering pick-up truck. The stiff steering has made drivin…
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While driving on 3.5 hour trip through the mountains found that the steering wheel was stiff and the car difficult to control, especially on steep slopes with curves. Had to slow way down and grip the steering wheel with significant force. Felt like driving an old manual steering pick-up truck. The stiff steering has made driving in narrow lanes difficult as it feels like I am always having to over-correct the wandering.
NHTSA ODI #11580468
Mileage unknown · Mar 30, 2024
Steering
Steering wheel on 2024 CRV hybrid was getting sticky and I noticed it while I was driving on the highway took it to dealer and dealer did say that the truck is unsafe to be driven steering rack needs to be replaced. There is no official recall, but part can take months to come in.
NHTSA ODI #11580249
Mileage unknown · Mar 25, 2024
Steering
I have had my 2024 CRV EX-L in a couple different dealerships to complain about the steering becoming very sticky after you drive for awhile. When this issue starts up, it makes it very difficult to make minor adjustments to stay in your own lane!! Some dealers say they haven't heard any other complaints, but I find that not to…
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I have had my 2024 CRV EX-L in a couple different dealerships to complain about the steering becoming very sticky after you drive for awhile. When this issue starts up, it makes it very difficult to make minor adjustments to stay in your own lane!! Some dealers say they haven't heard any other complaints, but I find that not to be true when it's all over social media and there are articles all over the internet as well about this same issue. I also have an Attorney looking into this as well at this point. This issue is very annoying and can become a safety concern if you are not always aware and paying attention when it starts to happen. This is definitely not the Honda quality that I have been used to in the past. I would like this addressed ASAP, this CRV only has 6,200 miles on it. Thank you.
NHTSA ODI #11579243
Mileage unknown · Mar 8, 2024
Steering
At speeds above 40mph, the steering feels "sticky" or "notchy" when making small corrections to stay in the center of the lane. My local dealer confirmed the problem and ordered replacement parts. That was two months ago.
NHTSA ODI #11576284
Mileage unknown · Feb 19, 2024
SteeringWheelsCrash
While driving on the highway, my daughter experienced an issue that caused her to lose the ability to steer the vehicle. The vehicle went off of the road and into a guardrail causing damage to the left side of the car. Prior to losing the ability to steer, she thought she felt some strange shaking. Thankfully, she was not hur…
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While driving on the highway, my daughter experienced an issue that caused her to lose the ability to steer the vehicle. The vehicle went off of the road and into a guardrail causing damage to the left side of the car. Prior to losing the ability to steer, she thought she felt some strange shaking. Thankfully, she was not hurt and did not collide with any other vehicles. The situation could have ended much worse than it did. The vehicle is currently at the dealership being inspected. There were no warning lights or messages prior to the incident. The issue seems very similar to other issues that we have read about affecting 2024 CRVs and other Honda models that cause difficulty steering. Much like the issues we read about, this was a new vehicle with low mileage and during winter months.
NHTSA ODI #11572694
3,735 miles · Feb 12, 2024
Steering
The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was inoperable. The contact stated that the steering wheel had seized stuck and failed to function as intended. Additionally, the contact stated that it was very difficult to control the steering wheel. The vehic…
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The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was inoperable. The contact stated that the steering wheel had seized stuck and failed to function as intended. Additionally, the contact stated that it was very difficult to control the steering wheel. The vehicle was taken to the dealer where it was diagnosed with a failed steering assembly and that the steering rack assembly needed to be replaced. The contact was informed that the steering rack assembly was on backorder until April 2024. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,735.
NHTSA ODI #11571414
Mileage unknown · Feb 10, 2024
Steering
The steering is real jerky and hard to drive. The dealer said on 11/13 that it was unsafe to drive. Part is on back order. Now they say it might be April.
NHTSA ODI #11571164
Mileage unknown · Feb 9, 2024
Steering
The steering wheel sticks and becomes stiff intermittently at various speeds. It seems to happen significantly less in cold temperatures (under 35°f). When performing a turn or slight correction, more bodily force is required to make the move which has resulted in exaggerated moves/corrections. This issue was presented to the de…
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The steering wheel sticks and becomes stiff intermittently at various speeds. It seems to happen significantly less in cold temperatures (under 35°f). When performing a turn or slight correction, more bodily force is required to make the move which has resulted in exaggerated moves/corrections. This issue was presented to the dealership and their technician allegedly drove my vehicle and another of the same year/model and was unable to recreate the issue.
NHTSA ODI #11570999
Mileage unknown · Feb 3, 2024
Steering
Sticky steering developed after 3500 miles. When making minor adjustments, extra resistance was felt causing over adjustment sometimes.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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