2024 Honda CR-V

My 2024 Honda CRV was part of the recall for potential steering gearbox issues. Recall repair took place on 4/2/2025. Steering problem has persisted ("sticky steering") and when I had the steering checked today (5/6/2026) during a regular maintenance appointment, I was notified entire steering gearbox assembly should be replaced. Upon further research I discovered this is an ongoing issue 2023-2024 Honda models due to improperly assembled gearbox components. The recall repair included a new spring and additional grease to the worm gear. This was clearly insufficient and the recall should include complete replacement of the steering gearbox assembly with a properly manufactured unit. I have included via upload copies of the recall repair and diagnosis of the problem and associated cost from today's regular maintenance.

The contact owns a 2024 Honda CR-V. The contact stated that while attempting to make a left or right turn, there was a dragging sound coming from the front end of the vehicle. There was no warning light illuminated. The vehicle was repaired under NHTSA Campaign Number: 24V744000 (STEERING); but the repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 48,307.

The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact stated that the air bags deployed, the contact stated that her brother was concussed and was taken to the hospital by ambulance along with the passenger. The contact stated that the police were on scene and wrote a report, however he was not given the report number and was not sure if the police were state troopers. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact had researched online that the vehicle had an open recall NHTSA Campaign Number: 24V744000 (Steering). The failure mileage was approximately 29,000.

I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.

Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: NHTSA Recall 24V-763 (Manufacturer Code: PJW) - High-Pressure Fuel Pump Leak. NHTSA Recall 24V-744 (Manufacturer Code: SMM) - Steering Gearbox (EPS) Friction issue. Given the serious nature of these defects—specifically the risk of fuel leaks/fire and the potential loss of steering control—I am concerned about the safety of operating this vehicle. As the car is now in Ukraine, I would like to request assistance in ensuring that the necessary improved parts (the high-pressure fuel pump and the steering gearbox components) are made available to an authorized Honda dealer in Ukraine to perform these critical safety repairs. I look forward to your guidance on how to proceed with these safety remedies internationally. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE EXPORTED FROM THE USA TO ECUADOR, Honda representative in Quito, Ecuador does not accept the vehicle. They give excuses and do not want to repair it .I WANT TO BUY THE SPARE PART AND TAKE IT TO THE WORKSHOP In the USA, Florida, they don't want to sell me the spare part. I NEED AN ORDER TO SELL IT TO ME WHAT CAN I DO? I'VE BEEN IN THIS PROBLEM FOR 11 MONTHS.

Malfunction of the Honda CRV's Rear upper control arms. Yes it will be available to inspect until the 13th of October. Safety risk is the fact there is no more adjustment on the factory installed rear upper control arms. When on the rack and they align the vehicle, they only want a .5 degree when being done. The factory installed rear upper control arms makes the camber maxed out at 1.25 degrees to the negative. This causes severe wearing of the tires if they are not watched closely and rotated frequently. Yes. The vehicle has been inspected by a certified shop and the dealership. Yes there was wear on the tires that made me request a four point inspection at the dealership. They did not preform an alignment. Said it was the lack of quality tires installed at the factory that made them wear so badly. This issue is not covered by manufacturing/ extended warranty available. Honda's response "more aggressive tire rotation" to prevent the problem. That is unacceptable. Especially when it is being said right off the alignment rack: "we only want to see a .5 degree for the toe and camber. This Honda is maxed out and will not move away from that 1.25 degree mark." There is such a thing as adjustable upper control arms to prevent the premature wear of tires.

improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.