2024 Honda CR-V

I own a 2024 Honda CR-V EX-L with approximately 59,628 miles. While driving the vehicle, multiple warning lights began flashing on the dashboard. At the same time, the vehicle became difficult to drive and did not feel as though it was operating normally. I was concerned for my safety because the problem occurred while the vehicle was being driven. The vehicle was taken to two different authorized Honda dealership for diagnosis. I was informed that the fuel injectors had failed and needed to be replaced. The dealership quoted approximately $2,500 for the repair and told me that the fuel-injector failure was considered normal “wear and tear.” I am concerned that fuel injectors would fail on a 2024 Honda CR-V with only approximately 59,628 miles. I am particularly concerned because the failure was accompanied by multiple dashboard warning lights and made the vehicle difficult to drive. I believe this issue should be investigated as a potential safety defect because a fuel-injector failure that affects the vehicle's drivability could create a dangerous situation while the vehicle is being operated. I have contacted American Honda Motor Co. regarding the issue and requested that Honda review the fuel-injector failure for applicable warranty, emissions-warranty, service campaign, or goodwill coverage.

The vehicle has been in 3 times for shaking and check engine light. First time the Honda technician diagnosed as misfire cylinder 2 issue caused by bad injector. The dealership indicated that Honda would not honor warranty fix if the car did not store the error code on the computer even though "big safety issue." Second time a 60 minute software update was authorized by Honda. Third time 3 error codes were shown: power, transmission, emission. Screenshots provided to dealer but the car computer did not store the codes after the incident. It appears the software is designed not to store the code for intermittent issues by design. First incident documented along with the bad injector causing cylinder misfire at dealership on 5/18/26. I have video of this inspection sent by dealership to me on this date as evidence. Car taken to dealership again on 6/19/26 with same vibration and error codes. Only software update approved by Honda. 4th of July car began to shake and again provided multiple codes. By the time the dealership was open on 7/6/26 the computer showed no codes and Honda would not authorize repairs under warranty. In the video, the dealership admits to finding a serious problem and they verify it, but they claim they cannot fix it unless the computer gives them a code. We were told Honda programed the computer to not store the error codes which appeared indicating to contact the dealer. I have photos of all and they were submitted to the dealer but it is not enough for Honda to honor the warranty or to fix a known safety issue.

I was pulling into a parking space at church. I had my foot lightly on the brake as the idle speed was sufficient to enter the parking space. When I pressed on the brake to stop the car completely the brakes failed and the car lurched forward about 10 ft and hit the church building damaging my front left bumper, buckling the hood and components behind the bumper.

Vehicle was purchased new on 5/17/2024. On January 16, 2026 the vehicle was brought into a Honda dealership because of 2 lingering issues. 1) It had low power while driving uphill on the freeway. When driving the vehicle from the Bay Area to Reno, the vehicle was unable to keep up with the flow of traffic travelling at the speed limit. Vehicles behind us were agitated. We did not know if this was normal or not and we wanted to have the car checked out. 2) The engine sounded different after the trip to Reno. Youtube videos, including some by Honda dealers had advised that the crv hybrid made noises which were considered normal. We wanted to know if the noise that we we're hearing was normal. The vehicle was in the shop for 26 days. The dealer confirmed the low power but had difficulty diagnosing the engine noise, except that it was not normal. The dealer brought in resources from Honda techline on multiple occasions to assist in diagnosis. During the course of the 26 days in the shop, the dealer ultimately found it necessary to rebuild the entire engine, including replacing the block, cylinder heads, lifters, fuel injector, etc.... We feel fortunate that we did not experience the more extreme loss of power and limp home mode that has been reported. We are very concerned about the future reliability of the vehicle. From the research that we have done, it appears that the primary cause of many of the engine failures experienced by this year/model are due to failure of the fuel injector system. What is really odd, is that the fuel injector system on our vehicle was inspected by the dealer on February 22, 2025, i.e., a year before we brought the vehicle in for the current issues.

Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: NHTSA Recall 24V-763 (Manufacturer Code: PJW) - High-Pressure Fuel Pump Leak. NHTSA Recall 24V-744 (Manufacturer Code: SMM) - Steering Gearbox (EPS) Friction issue. Given the serious nature of these defects—specifically the risk of fuel leaks/fire and the potential loss of steering control—I am concerned about the safety of operating this vehicle. As the car is now in Ukraine, I would like to request assistance in ensuring that the necessary improved parts (the high-pressure fuel pump and the steering gearbox components) are made available to an authorized Honda dealer in Ukraine to perform these critical safety repairs. I look forward to your guidance on how to proceed with these safety remedies internationally. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 12/6/24, while driving at highway speed, my engine made a LOUD EXPLOSIVE SOUND followed by immediate power loss—life-threatening. Vehicle couldn't exceed 65 mph despite full throttle, engine wouldn't idle, became inoperable. Had to merge right and limp to dealership in traffic. THIRD catastrophic failure in recent months at only 11,700 miles. First (10/19/24, 11,174 miles): Multi-system errors, inoperable, 21 days out. Complete cylinder head replacement (Cylinder 2). Second (12/2/24): Identical errors two weeks later. Cylinder 4 misfire, fuel injector replaced, 3 days out. Different cylinder proves systemic defect—50% of engine affected. Third (12/6/24): Highway breakdown. "Repaired" in hours with spark plugs only—inadequate for explosive failure. Service advisor admitted "whole part might have potential issue" but Honda policy prohibits preventive replacement "until really broken"—knowingly allowing defective vehicles until catastrophic failure. Dealership attempted release without highway test; conducted only after I demanded it. No explosive sound explanation. Refused diagnostics, compression testing, internal inspection. First two failures had dashboard warnings at low speed. Third had ZERO immediate warning—normal to explosive failure instantly at highway speed (warnings appeared 2 hours later). Unpredictable and extremely dangerous. Explosive sound indicates severe internal damage—not just spark plugs. Evidence: 11,700 miles too young. Specific cylinders (2, 4) suggest manufacturing defect. Dealership admitted defect. Immediate recurrence after major repairs. Vehicle at Parkway Honda (1575 VFW Pkwy, West Roxbury, MA), available for inspection. Honda case #16033311/12. MA AG/BBB complaints filed. 24+ days out. URGE NHTSA: Investigate if other 2024 CR-Vs affected, determine if recall needed, investigate Honda policy refusing repair until catastrophic failure.