Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports1 fire reports15 injury reports
What owners actually said
516 reports
Mileage unknown · Apr 10, 2024
Steering
The steering rack has to be replaced.Dealer ordered part. Part won’t be available to install until September .I have 8000 miles. Problem with steering is sticky steering. When at highway speeds the steering feels to stick and then turn . I also have another 2023 Crv hybrid sport that at 7000 miles the steering rack had to be rep…
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The steering rack has to be replaced.Dealer ordered part. Part won’t be available to install until September .I have 8000 miles. Problem with steering is sticky steering. When at highway speeds the steering feels to stick and then turn . I also have another 2023 Crv hybrid sport that at 7000 miles the steering rack had to be replaced . It now has 15000miles.no problem yet since replacement.
NHTSA ODI #11582237
Mileage unknown · Apr 10, 2024
Steering
While driving the steering became very "tuggy". There was nothing smooth about maneuvering the vehicle. You could steer with little effort, then for no reason it would be real hard to turn, then turn quickly forcing a correction. It changed significantly from the way it was in the first two or three thousand miles. The dea…
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While driving the steering became very "tuggy". There was nothing smooth about maneuvering the vehicle. You could steer with little effort, then for no reason it would be real hard to turn, then turn quickly forcing a correction. It changed significantly from the way it was in the first two or three thousand miles. The dealer looked at it and said I could not drive it home. I received a loaner car from Honda, but they are now saying it may be September before I get it back. This is a real safety issue on my new car. It only has 8300 miles. I have nothing from the dealership, but it has been reported to Honda under case number 14550367.
NHTSA ODI #11582202
Mileage unknown · Apr 9, 2024
Steering
Sticky steering when driving at Hwy/Freeway speeds causing a jerking movement when correcting - feels like steering wheel does not move smoothly and could potentially get “stuck”.
NHTSA ODI #11582011
Mileage unknown · Apr 8, 2024
Steering
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering wheel is sticky How was your safety or the safety of others put at risk? Have to use more force when steering Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or…
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What component or system failed or malfunctioned, and is it available for inspection upon request? Steering wheel is sticky How was your safety or the safety of others put at risk? Have to use more force when steering Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA ODI #11581796
Mileage unknown · Apr 8, 2024
Forward Collision AvoidanceService Brakes
While driving on a two lane road with no other vehicles and no objects on the road, the "Brake" warning light came on. Thankfully, the Collision Avoidance system didn't come on this time but if the warning had activated the Collision Avoidance in traffic, a rear end crash could have happened.
NHTSA ODI #11581708
Mileage unknown · Apr 8, 2024
Service Brakes
Brakes have excessive squeel noise when applied. Taken to dealer(S) multiple occassions, Discovered that rear brakes/calipers had "excessive amounts of molykote under all pad shims. Pad shim coating was flaking off in large chunks. Abnormal discoloration in rotors found. " Noise continues, rotors damaged , Honda refuses w…
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Brakes have excessive squeel noise when applied. Taken to dealer(S) multiple occassions, Discovered that rear brakes/calipers had "excessive amounts of molykote under all pad shims. Pad shim coating was flaking off in large chunks. Abnormal discoloration in rotors found. " Noise continues, rotors damaged , Honda refuses warranty repair as " brakes are a normal wear item" . Issue was reported immeditely on vehicle delivery, has been taken to 2 different dealers,
NHTSA ODI #11581679
Mileage unknown · Apr 6, 2024
Steering
"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to…
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"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages.
NHTSA ODI #11581511
Mileage unknown · Apr 6, 2024
Steering
My steering is sticky. The steering wheel does not smoothly turn when I try to turn it.
NHTSA ODI #11581502
Mileage unknown · Apr 6, 2024
Steering
A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to…
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A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to control and could lead to an accident.
NHTSA ODI #11581461
Mileage unknown · Apr 5, 2024
Steering
November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a ne…
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November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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