IllustrationDrivers side mirror shakes. Dealer indicates common problem. Would not fix
2023 Honda CR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2023 Honda CR-V do not stand out strongly from the model-year median of 400.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 516 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 324 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Lane Departure. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports1 fire reports15 injury reports
What owners actually said
516 reportsAt about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back o…
Read full complaint
At about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back ordered with no estimated timeframe for delivery likely due to demand as a result of too many other customers with same issue. I believe this should be a recall to encourage Honda to address in a more timely manner.
My cars steering wheels starts to “stick” the further I drive. I notice when I’m driving on the interstate if my car starts to veer the steering wheel doesn’t easily turn. I have to yank the wheel in order to veer the car back on the road. I notice it started happening around November 2023 and it occurs most frequently the farth…
Read full complaint
My cars steering wheels starts to “stick” the further I drive. I notice when I’m driving on the interstate if my car starts to veer the steering wheel doesn’t easily turn. I have to yank the wheel in order to veer the car back on the road. I notice it started happening around November 2023 and it occurs most frequently the farther I drive.
I have noticed a "sticky steering" feeling while driving. It has pulled me into oncoming traffic at times, I am in the process trying to get it repaired, hopefully not at cost to me. The car only has 15K miles on it, and it is frustrating.
I feel the steering wheel sticky after the car start moving about a short distance like a mile. It happens at all speeds. I started noticing the problem about 3 or 4 months after I bought the car. The problem occasionally went away but happens most of the time. The steering wheel doesn't move smoothly when I try to make minor ad…
Read full complaint
I feel the steering wheel sticky after the car start moving about a short distance like a mile. It happens at all speeds. I started noticing the problem about 3 or 4 months after I bought the car. The problem occasionally went away but happens most of the time. The steering wheel doesn't move smoothly when I try to make minor adjustment. On 4-17-2024 I was making a right turn into a parking space. I was moving at very low speed. Just before the car stopped I felt I hit something. I thought my right rear wheel hit the curb. I got out and looked around there was no curb. I think it came from the steering mechanism. There was no warning alarm or light.
While driving above 40 mph the steering has a sticky feeling and doesn’t return to center position while turning. Steering has a grabbing feeling while turning and stick in that position until forcing the steering wheel to correct itself
I began to experience "sticky steering" on my nearly new vehicle. The steering would temporarily "freeze" and would require some effort to turn. I took the vehicle to my dealer service department and they confirmed the problem. They ordered a replacement part in December, 2023. As of this date (18 April, 2024) the replacemen…
Read full complaint
I began to experience "sticky steering" on my nearly new vehicle. The steering would temporarily "freeze" and would require some effort to turn. I took the vehicle to my dealer service department and they confirmed the problem. They ordered a replacement part in December, 2023. As of this date (18 April, 2024) the replacement part has not arrived, and the dealer says that it will likely not arrive until September or later. I have uploaded a copy of the dealier service invoice that confirms the diagnosis. I feel the vehicle is unsafe to drive, and I drive it as little as possible.
When steering to the left, at moderate to high speed, the steering (steering wheel) sticks to the left such that the driver must intentionally "un-steer" the vehicle. Started around 3k miles and has become gradually worse until now at 12k miles. Last incident caused me to cross double-yellow line and could easily have caused a h…
Read full complaint
When steering to the left, at moderate to high speed, the steering (steering wheel) sticks to the left such that the driver must intentionally "un-steer" the vehicle. Started around 3k miles and has become gradually worse until now at 12k miles. Last incident caused me to cross double-yellow line and could easily have caused a head-on collision (by sheer luck it did not). Took CR-V to Weir Canyon Honda and they did something (?) and I could not reproduce. A week later it's doing it again. I see NHTSA investigation EA23003 estimating 500,000+ vehicles affected. Why is this not a recall yet?
My vehicle component or system that I believed malfunctioned was the steering wheel. My vehicle steering wheel feels at times like it got lock while driving on the highway and off the highway. My vehicle is available for inspection at any time upon request. Due to this problem with my vehicle I panic for a couple of seconds, …
Read full complaint
My vehicle component or system that I believed malfunctioned was the steering wheel. My vehicle steering wheel feels at times like it got lock while driving on the highway and off the highway. My vehicle is available for inspection at any time upon request. Due to this problem with my vehicle I panic for a couple of seconds, took my eyes off the road, without keeping a safe distance with other drivers. The problem has not been confirmed by a dealer or independent service center. I have taken my vehicle for regular services and have reported this problem to my dealer. But nothing has been found wrong with my vehicle as of today. My vehicle has not been inspected by the police, insurance representative or others since my dealership has not found anything wrong with it. No warning lamps, messages or other symptoms of the problem prior to the problems. I have taken my vehicle for other concerts as well that have been corrected but this with my steering wheel.
While driving, the steering wheel either jerks or becomes sticky in the left or right position in an unsafe manner. This has become an everyday occurrence for this vehicle.
Official recalls
324V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V092000 · Seats:front Assembly:recliner
Feb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.