2023 Honda CR-V

We purchased the vehicle as demo from Honda dealer 2023. At about 9000 miles, noticed that while in a gradual curve on an interstate, there was a noticeable ‘stick and bump’ when making a minor steering correction. I likened it to pushing a straw through a lid – extra force needed then a sudden release. The force needed to overcome the stick was minor – only an ounce or so – but noticeable and disconcerting. I do not experience the issues at slower speeds nor in park and turning the steering wheel. I went to a local Honda dealer (not the dealer from whom we purchased the car) with a copy of t TSB 23-037 in hand. When I explained the issue to a Service Advisor, they had me drive with a tech in car. He said they had a stop sell order on many cars on their lot and parts were on backorder. I mentioned the sticky steering and he told me it just needs grease. Left car after drive and received text that car was ready. Asked if they were replacing gearbox and texted to me "Not replaced, there is an open recall on the vehicle having to do with insufficient grease in the steering gearbox from the factory. He performed the recall using a special tool to insert more grease" The recall does state there is a spring that should be replaced also. They did not mention that and Im concerned the tech told me the solution while in the car with me before diagnosing the issue I was having. My concern is the wheel 'breaking' left of right in and out of a turn at high speeds with winter approaching.

March 2024 - Brought vehicle to local Honda dealership, car is diagnosed with a power steering column issue that is affecting tons of Honda models 2022-2024 across the U.S. This issue was not a recall at the time. Estimated 6 months for the part to come in, I open a case with Honda corporate. Since, dealer has refused to do the work on my car, despite it being under warranty. Dealer refuses to communicate with me. This issue has now been made a recall and Honda has confirmed my VIN is affected (worm wheel). New Honda dealership is not taking appointments to provide recall services, they will "call us when parts come in" and are not taking any information about the customer, so how can they call? Said it could be months before the part comes in. I have not been provided a loaner or any productive assistance. This is a 2023 CRV with less than 30k miles and I cannot drive it safely.

I went into the Honda of Seattle dealership to repair the #QJT 2023-25 CR-V EPS Grbx Greasing Saf Rec (NHTSA#24V-744) and the #PJW 2023-25 Multi-Model High-Pressure Fuel Pump Stop Sale (NHTSA#PENDING) issues. The service desk informed me that no work could be performed until the parts are delivered to the dealership. I purchased the vehicle from this same dealership. My car sputtered and lost speed for several seconds during a drive in Summer 2023. I had to let go of the gas before the car returned to normal operation. I did not know it at the time but it was most likely caused by the fuel pump defect. I thought it was related to one of the other 2 recalls for the vehicle around the same time. There were many cars driving near me. We were going around a curvy and windy road. I must move from Seattle to Oklahoma City immediately. However, I can't now since it is unsafe to drive my vehicle with a fuel pump and steering defect. I'm unable to extend my accommodations in Washington and so may be forced to drive a long distance in an unsafe vehicle.

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact also noticed a strong gas-like smell coming from the vehicle with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. Parts distribution disconnect.

A week ago the steering system started malfunctioning on my 2023 Honda CR-V. While driving on straight and level highways at between 35 to 60 mph, the steering wheel seems to be "sticking" or encountering an obstruction causing occasional overcorrection resulting in almost hitting traffic in the adjacent lane, especially on narrow roads. There are no warning lights or messages related to this condition.

I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024.