On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the…
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On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there.
NHTSA ODI #11555059
Mileage unknown · Nov 5, 2023
Steering
The steering wheel seems to get stuck. When you are driving high speeds. Driving down highway. It gets stuck in a groove. You are constantly correcting . You're constantly fighting with the steering wheel
NHTSA ODI #11553659
Mileage unknown · Nov 2, 2023
Steering
This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. …
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This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. It turns out this happened with 2020-2024 Honda Civics which were recalled. I've contacted Honda 15 times with no reply. I have a complaint number, Fedexed and emailed leaders, emailed where I bought the car, etc.
NHTSA ODI #11553301
Mileage unknown · Nov 1, 2023
Steering
Sticky steering wheel
NHTSA ODI #11552994
Mileage unknown · Oct 26, 2023
Steering
My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopp…
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My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well.
NHTSA ODI #11552134
Mileage unknown · Oct 26, 2023
Lane DepartureSteering
Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only…
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Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.
NHTSA ODI #11552037
Mileage unknown · Oct 26, 2023
Steering
Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in th…
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Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue.
NHTSA ODI #11551948
Mileage unknown · Oct 25, 2023
Lane DepartureSteering
steering is sticky not smooth when making left or right turns on highway and side roads
NHTSA ODI #11551756
Mileage unknown · Oct 25, 2023
Steering
The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model alon…
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The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model along with the ‘22-‘23 Civic investigation.
NHTSA ODI #11551753
Mileage unknown · Oct 24, 2023
Steering
Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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