During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in the direction where the steerin…
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During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in the direction where the steering is “stuck”, which can lead to undesired direction of travel for the car. This puts the driver and surrounding vehicles at risk. I brought the car to my local Honda branded dealer, who of course could not replicate the situation and mentioned this is normal operation and agreed that it can be somewhat annoying. They mentioned the civic problem but declined to have a service supervisor ride with me when offered to explain further. There are no warning lights associated with this problem.
NHTSA ODI #11568154
Mileage unknown · Jan 26, 2024
Steering
Unknown. At highway speeds, steering control jerks to the right and left as if I have lane assist on and it’s taking control. I do not have lane assist enabled when this occurs. It’s like the steering column has a catch. This is dangerous. The steering is taking over against where I’m steering.
NHTSA ODI #11568007
Mileage unknown · Jan 25, 2024
Steering
While driving , the steering wheel feels like it is sticking and jerking. It is not a smooth motion as it was when first received the vehicle. Because of this sticky steering it sometimes causes driver to over compensate making it a potentially hazardous situation. Have contacted dealer who said it is not a reported problem for …
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While driving , the steering wheel feels like it is sticking and jerking. It is not a smooth motion as it was when first received the vehicle. Because of this sticky steering it sometimes causes driver to over compensate making it a potentially hazardous situation. Have contacted dealer who said it is not a reported problem for this VIN however it is real and I am taking it in for further evaluation.
NHTSA ODI #11567840
Mileage unknown · Jan 25, 2024
Steering
The steering wheel has a slight stickiness when making slight turns after being driven for several miles. This occurs during normal driving and is more noticeable at speed. The stick can be overcome fairly easily but when it breaks loose it causes the vehicle to dart in the direction of the turn if not compensated for. The condi…
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The steering wheel has a slight stickiness when making slight turns after being driven for several miles. This occurs during normal driving and is more noticeable at speed. The stick can be overcome fairly easily but when it breaks loose it causes the vehicle to dart in the direction of the turn if not compensated for. The condition is not a big problem on a dry road. On 01/23/2024 I was driving in a moderate rain making a sweeping turn at 45mph. The steering had the stick and when I overcame it to correct the car actually started to hydroplane. I compensated for the hydroplane however I feel this is a potentially dangerous situation that could cause an accident and possible injury. I first noticed the sticking of the steering in approximately July of 2023. I called the dealer where I bought the car and reported the problem. The service manager told me they had not had any reports of the problem and they would check it out when I came in for service. I have not taken the car into the dealer yet. The mileage when I first noticed the problem was approximately 8000 miles (July 2023). The car now has 16500 miles (January 2024) There are no warning lights or messages on the dash to indicate a problem.
NHTSA ODI #11567697
Mileage unknown · Jan 24, 2024
Steering
The steering on the car is not right. It goes from being stiff at times to feeling like it is moving/slipping/drifting on its own. It requires more effort to keep it in a lane on a flat, straight roadway than it should. My husband called it twitchy, I would just call it jerky, sticky, stiff but it scares me because it seems to h…
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The steering on the car is not right. It goes from being stiff at times to feeling like it is moving/slipping/drifting on its own. It requires more effort to keep it in a lane on a flat, straight roadway than it should. My husband called it twitchy, I would just call it jerky, sticky, stiff but it scares me because it seems to have a mind of its own. Only has 9700 miles on it. We looked it up and found that you have an investigation on this. It needs to become a recall. I have an appointment at Roush Honda in Westerville OH on Feb. 3 to have it looked at but we are hearing that they are very backed up on parts. My husband has been awaiting a new windshield for his Honda for a month. The steering seemed less than smooth from the very beginning but seems to be getting worse. No warning lights going on. Others on a Honda CRV Facebook group discussion talking about this problem say they have never gotten any kind of warning light either. We have of course turned off the Lane Keep Assist setting so that is not it. Just wanted to report the problem since you are investigating. Worried they won't have parts to fix it when I go in and I'll be waiting months, putting my safety at risk. They shouldn't be selling cars with a problem like this they can't get parts for. I don't feel safe in this car right now and if there is a delay on parts they should be made to give us loaner cars. Thank you.
NHTSA ODI #11567642
Mileage unknown · Jan 24, 2024
Steering
My steering seems to be resisting or getting stuck. Navigation assist is turned OFF.
NHTSA ODI #11567605
Mileage unknown · Jan 24, 2024
Steering
The steering on this vehicle will stick at times when driving on the highway. When steering to the left or right off of center, there is a noticeable resistance before the steering wheel will turn. There are no warning lamps or other messages that appear on the instrument cluster. I have called the dealer and there is no recall …
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The steering on this vehicle will stick at times when driving on the highway. When steering to the left or right off of center, there is a noticeable resistance before the steering wheel will turn. There are no warning lamps or other messages that appear on the instrument cluster. I have called the dealer and there is no recall at this time. I also called Honda customer service and they said that any repairs would be an out of pocket expense because my vehicle is past the warranty mileage limit. There has been a similar problem with the steering on Honda Civics and a technical service bulletin has been issued. The problem I am experiencing with the CRV seems to be the same.
NHTSA ODI #11567585
Mileage unknown · Jan 24, 2024
Steering
The steering "sticks" making it dangerous to keep control of the auto.
NHTSA ODI #11567506
Mileage unknown · Jan 23, 2024
Steering
Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue.
NHTSA ODI #11567312
Mileage unknown · Jan 23, 2024
Steering
The 2023 Honda CR-V developed a sticky steering wheel when it reached about 7,500 miles. It was smooth steering up until then, but one day the steering wheel began to stick when you wanted to turn it. This is a safety issue as it interferes with safe driving as you have to jerk the steering wheel to get it to respond. Otherwi…
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The 2023 Honda CR-V developed a sticky steering wheel when it reached about 7,500 miles. It was smooth steering up until then, but one day the steering wheel began to stick when you wanted to turn it. This is a safety issue as it interferes with safe driving as you have to jerk the steering wheel to get it to respond. Otherwise, the car will stay in the stuck position and keep moving the car in the stuck direction. I will contact the Honda dealer to report the issue and see if they are offering a fix for this definite safety issue. There has not been any warning lights indicating a problem with the steering.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.