1997 GMC Suburban

AT HIGHER SPEEDS, STEERING WOULD BECOME ERRATIC AND LOOSE CAUSING VEHICLE TO SWERVE WITHOUT WARNING. OCCURRED ONCE WHILE TURNING A CORNER AND VEHICLE WENT UP OVER CURB. TOOK IT TO DEALER WHO REPLACED, AT MY EXPENSE, FAULTY STEERING WHEEL SENSOR WHICH WAS SWITCHING FROM LOW PRESSURE TO HIGH PRESSURE AND BACK AT HIGHER SPEEDS CREATING ERRATIC STEERING. NOTED IN YOUR COMPLAINT DATABASE WELL OVER 80 COMPLAINTS JUST ON GMC VEHICLES ALONE. ONE WOULD WONDER IF THIS DIFFICULTY COULD CAUSE A VEHICLE TO ROLLOVER OR CRASH IF THE ERRATIC SWERVE OCCURRED WHILE ON A SHARPER CURVE AND/OR IN DIFFERING WEATHER CONDITIONS.

VEHICLE HAS BEEN OWNED SINCE NEW. SHORTLY AFTER PURCHASE TOOK VEHICLE TO DEALER WITH COMPLAINT THE VEHICLE HAD EXCESSIVE STOPPING DISTANCES AND IT APPEARED ABS WAS MALFUNCTIONING. THE DEALER ADVISED THE BRAKE PERFORMANCE WAS "NORMAL". HAVING OWNED 30 VEHICLES OF ALL TYPES I DO NOT BELIEVE SAME. ALSO TOOK VEHICLE TO DEALER WITH A COMPLAINT THE STEERING WAS EXTREMELY VAGUE AND WOULD FEEL LIKE IT HAD A TIME DELAY. AGAIN WAS ADVISED STEERING WAS "NORMAL". DEALER TREATED COMPLAINANT LIKE THE PROVERBIAL VILLAGE IDIOT. NOW, THREE YEARS LATER I HAVE DISCOVERED I AM NOT THE ONLY VILLAGE IDIOT THAT OWNS A GMC SUBURBAN. I FOUND NUMEROUS OTHER COMPLAINTS FROM OWNERS WITH THE EXACT SAME COMPLAINTS I HAD. I JUST WANT TO VERIFY WHAT THEY HAVE REPORTED. RECENTLY THE VEHICLE'S COOLING SYSTEM HAS HAD NUMEROUS AND SEQUENTIAL LEAKS. THE DELAER SHRUGS HIS SHOULDERS WHEN QUERIED ABOUT THE CONDITION.*AK

I COULD NOT FIND THE DOT NUMBER ON THE TIRE. I FOUND MADE IN CANADA WITH THE FOLLOWING # 23954 UR BM05324-1. I WAS TRAVLING ON THE HIGHWAY DOING 55 MPH AND HAD A SIDEWALL BLOWOUT. I WENT TO FIRESTONE AND THE SAID I HIT THE CURB (WHICH I DID NOT) AND THEY KEPT THE TIRE. THEY DID NOT GIVE A REPLACEMENT NOR A RECEIPT. THEY WANTED $140.00 PLUS TAX FOR A REPLACEMENT. *AK (DOT NUMBER: 23954URBM0 TIRESIZE: LT24575R16)

I WAS DRIVING ON I87 IN N.Y.AT 65 MPH, WHEN SUDDENLY THE CAR STARTED VIBRATING TO THE POINT THAT THE DASHBOARD WAS VIBRATING SO MUCH,THAT I THOUGHT IT WAS GOING TO BREAK OFF. THIS HAPPENED FOR ABOUT 5 MILES, AT WHICH POINT I HEARD A LOUD NOISE, LIKE AN EXPLOSION AND STOPPED THE CAR. I SAW THE RIGHT REAR TIRE HAD LOST ALL THE RUBBER IN THE MIDDLE SECTION. THE TIRE STILL HAD AIR AND IT WAS RESTING ON THE STEEL BAND. IT LOOKS THE SAME WAY AS THE OTHER FIRESTONE TIRES. THE NEXT DAY I CONTACTED FIRESTONE BUT THEY TOLD ME THAT IT WAS NOT BEING RECALLED. WHEN THE TIRE BLEW IT PUT A DENT ON MY REAR PASSENGER DOOR, DENTED THE QUARTER PANEL AND BENT THE EXHAUST PIPE . (TIRESIZE: 245/75/16)( DOT NUMBER: TIRE SIZE: 245/75/16 )

THESE PROBLEMS DID NOT OCCUR FROM AN ACCIDENT, BUT RATHER THE WORKMANSHIP OF THE VEHICLE. WE HAVE TRIED EVERY AVENUE TO GET GMC TO STAND BEHIND THEIR AUTOMOBILES AND PRODUCTS, BUT WERE TOLD IT WAS NOT THEIR PROBLEM. WE JUST WANT SOMEONE IN AUTHORITY TO HELP US WITH A CAR THAT IS A LEMON AND WAS A DANGER TO DRIVE BECAUSE OF ALL THE MECHANICAL DIFFICULTIES. INCLUDING: STEERING WHEEL SENSOR WENT OUT ON A CURVE AT 45MPH, BRAKES WENT OUT AFTER ONLY 6 MONTHS OF OWNERSHIP, 2 ALTENATORS AND A BATTERY THAT WOULD HAVE LEFT MY WIFE AND TWO KIDS STRANDED, AIR CONDITIONER QUIT FUNCTIONING AT 20,000 MILES, TRANSMISSION WENT OUT AT 45,000 MILES, O2 SENSORS WENT OUT AFTER THE TRANSMISSION, ALTENATOR WENT OUT AGAIN FOR THIRD TIME, THIS WAS SUPPOSED TO BE WARRANTY WORK, BUT SAID THAT THEY COULD NOT WARRANTY SINCE IT FIXED UNDER WARRANTY THE FIRST AND SECOND TIME. AS YOU CAN SEE WE HAVE A VALID COMPLAINT. WHEN WE WENT TO TRY AND TRADE THE CAR OFF THE TRANSMISSION WENT OUT A 2ND TIME AND WE COULD NOT TRADE THE CAR, EVEN THOUGH THE DEALERSHIP IN OKLAHOMA CITY HAD A BUYER. THEY WERE AFRAID TO BUY A CAR WITH SO MANY PROBLEMS, SO WE ARE LEFT WITH A CAR THAT DOES'NT RUN 90 % OF THE TIME AND NO WAY OF GETTING RID OF IT. WE CAN'T EVEN GET THE LOAN AMOUNT OUT OF THE AUTO. WE REALLY NEED SOME HELP FIGURING OUT WHAT TO DO. YOUR TIME IS GREATLY APPRECIATED. THANK YOU. KEN SUTTON. *AK