On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unl…
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On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming. I was forced to call the police and emergency services. The situation was only resolved when I calmed my daughter enough to press the unlock button from inside, just before the ambulance arrived. Police responded to the scene and a report was made. This is the second time this defect has occurred. A nearly identical incident happened previously when my daughter was 2 years old, though I did not obtain a police report at that time. This defect presents a serious safety hazard to children and passengers, especially in warm weather when entrapment can quickly lead to heat-related injury or worse. The locking and keyless entry system (including electronic thumbprint access) failed without warning. No dashboard lights, error messages, or other warnings appeared prior to the failure. The defect is reproducible, has been reported to Genesis, and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11690323
Mileage unknown · Sep 29, 2025
Electrical SystemStructure
On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unl…
Read full complaint
On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming. I was forced to call the police and emergency services. The situation was only resolved when I calmed my daughter enough to press the unlock button from inside, just before the ambulance arrived. Police responded to the scene and a report was made. This is the second time this defect has occurred. A nearly identical incident happened previously when my daughter was 2 years old, though I did not obtain a police report at that time. This defect presents a serious safety hazard to children and passengers, especially in warm weather when entrapment can quickly lead to heat-related injury or worse. The locking and keyless entry system (including electronic thumbprint access) failed without warning. No dashboard lights, error messages, or other warnings appeared prior to the failure. The defect is reproducible, has been reported to Genesis, and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11690321
Mileage unknown · Dec 3, 2023
Exterior LightingLane DepartureStructure
Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: Dealers will inspect and update the instrument panel display software, as necessary, free of charge. Owner notification letters were mailed March 26, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 026G.
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence & remedy
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Additional source detail variants (2)
Seat Belts:front
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Seat Belts:pretensioner
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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