NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
274 reports75,000 miles · Feb 20, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT AFTER RESEARCHING THE FAILURE HE BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT AFTER RESEARCHING THE FAILURE HE BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT HE REPLACED THE FUEL PUMP RELAY MODULE ON HIS OWN. JARRETT FORD, INC. LOCATED AT 38300 DICK JARRETT WAY, DADE CITY, FL 33525, WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11310323
45,000 miles · Feb 19, 2020
Steering
VEHICLE WAS STATIONARY, AS I HAD JUST TURNED IT ON. STEERING WOULD NOT MOVE, CALLED FORD TO ASK AND SET UP AN APPOINTMENT AND WENT BACK OUT AND IT WORKED AGAIN. STEERING FELT VERY FUNNY AND DID NOT DRIVE IT TILL I TOOK IT TO THE SHOP. FORD NEVER STATED THE PROBLEM, NO CODE PRESENT. THEY REPLACED THE WHOLE STEERING RACK AND CALLE…
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VEHICLE WAS STATIONARY, AS I HAD JUST TURNED IT ON. STEERING WOULD NOT MOVE, CALLED FORD TO ASK AND SET UP AN APPOINTMENT AND WENT BACK OUT AND IT WORKED AGAIN. STEERING FELT VERY FUNNY AND DID NOT DRIVE IT TILL I TOOK IT TO THE SHOP. FORD NEVER STATED THE PROBLEM, NO CODE PRESENT. THEY REPLACED THE WHOLE STEERING RACK AND CALLED IT GOOD. I BELIEVE THIS IS THE ISSUE WHERE STEERING FAILS TO WORK. A RECALL SHOULD OCCUR.... THIS COULD BECOME A HUGE ISSUE IF I WAS IN MOTION. I BELIEVE THE CAR WAS AT 45 K MILEAGE.
NHTSA ODI #11310017
82,316 miles · Jan 30, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST MOTIVE POWER, BUT REMAINED IDLE. THE CONTACT COASTED THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE BATTERY WAS RECHARGE…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST MOTIVE POWER, BUT REMAINED IDLE. THE CONTACT COASTED THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE BATTERY WAS RECHARGED. THE VEHICLE OPERATED AS INTENDED FOR SEVERAL DAYS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO (CORTESE FORD/LINCOLN, 2500 W HENRIETA RD, ROCHESTER, NY 14626), WHERE IT WAS DETERMINED THAT THE FUEL PUMP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,316.
NHTSA ODI #11302989
68,580 miles · Jan 22, 2020
Engine
WHILE DRIVING THE CAR. IT WAS NOTICED THAT THE VEHICLE WAS PUTTING OUT COOL AIR ONLY WHEN THE HEAT WAS ENGAGED. IT WOULD EVENTUALLY WARM A BIT BUT WOULD RETURN TO BLOWING COOL AIR ONLY. WHEN THE VEHICLE WAS TAKEN TO A MECHANIC, IT WAS EXPLAINED THAT THE PROBLEM WAS THE WATER PUMP. WE WERE TOLD THAT THE DESIGN OF THE VEHICLE R…
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WHILE DRIVING THE CAR. IT WAS NOTICED THAT THE VEHICLE WAS PUTTING OUT COOL AIR ONLY WHEN THE HEAT WAS ENGAGED. IT WOULD EVENTUALLY WARM A BIT BUT WOULD RETURN TO BLOWING COOL AIR ONLY. WHEN THE VEHICLE WAS TAKEN TO A MECHANIC, IT WAS EXPLAINED THAT THE PROBLEM WAS THE WATER PUMP. WE WERE TOLD THAT THE DESIGN OF THE VEHICLE REQUIRES THE ENGINE TO BE REMOVED TO GET TO THE PUMP AND THE COST OF THE REPAIR WOULD BE IN EXCESS OF $2000. THE VEHICLE CANNOT BE DRIVEN IN ORDER TO PREVENT FURTHER DAMAGE
NHTSA ODI #11301267
70,000 miles · Dec 26, 2019
Steering
TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE ATTEMPTING TO DRIVE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GORNO FORD (22025 ALLEN RD, WOODHAVEN, MI 48183) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED. THE CONTACT WAS PROVIDED A REPAIR ES…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE ATTEMPTING TO DRIVE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GORNO FORD (22025 ALLEN RD, WOODHAVEN, MI 48183) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $2,400. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11291263
50,000 miles · Dec 24, 2019
Unknown Or Other
I BEGAN HAVING ISSUES WITH MY 2016 FORD TAURUS SEL WHERE MY BACK LEFT DOOR WOULD NOT OPEN. THE ELECTRONIC SYSTEM IN THE CAR WAS NOT DISTRIBUTING ANY POWER TO THE BACK DOOR TO ALLOW IT TO OPEN. THE LOCKING KNOB WOULD NOT RISE OR LOWER USING THE LOCKING SYSTEM INSIDE THE CAR OR THE KEY FOB. SHORTLY THERE AFTER, THE OTHER REAR PASS…
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I BEGAN HAVING ISSUES WITH MY 2016 FORD TAURUS SEL WHERE MY BACK LEFT DOOR WOULD NOT OPEN. THE ELECTRONIC SYSTEM IN THE CAR WAS NOT DISTRIBUTING ANY POWER TO THE BACK DOOR TO ALLOW IT TO OPEN. THE LOCKING KNOB WOULD NOT RISE OR LOWER USING THE LOCKING SYSTEM INSIDE THE CAR OR THE KEY FOB. SHORTLY THERE AFTER, THE OTHER REAR PASSENGER DOOR ON THE RIGHT SIDE BEGAN HAVING THE SAME ISSUE. CURRENTLY BOTH OF MY REAR DOORS CANNOT BE OPENED ELECTRONICALLY. I PHYSICALLY HAVE TO LEAN IN THE BACK OF THE VEHICLE AND RAISE THE LOCKING KNOB TO OPEN THE DOOR. PULLING THE DOOR HANDLE FROM INSIDE THE CAR WILL NOT OPEN THE DOOR. IT HAS NO RESISTANCE TO THE HANDLE WHATSOEVER. THE ONLY WAY TO OPEN THE LOCKED DOOR IS TO PHYSICALLY PULL UP THE LOCKING NOB NEAR THE WINDOW. THIS HAS CREATED DIFFICULTY IN ME TRANSPORTING ANY PASSENGERS AND IS EXTREMELY INCONVENIENT TO PLACE ANYTHING IN THE BACK SEAT. THE INABILITY TO LOCK THE BLACK DOORS WITH THE KEY FOB OR ELECTRONIC SYSTEM IN THE CAR HAS RESULTED IN THE DOOR BEING LEFT UNLOCKED IF NOT THE LOCKING KNOB IS NOT PHYSICALLY PUSHED DOWN EVERY TIME. I TOOK MY VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT I WOULD NEED A NEW DOOR LOCK ACTUATOR ON BOTH REAR DOORS BUT THAT IT HAD TO BE DONE AT A FORD DEALERSHIP. I CALLED FORD AND THEY INFORMED ME THAT THE DOORS WOULD NEED TO BE REPROGRAMMED AFTER INSTALLING THE DOOR LOCK ACTUATORS TO ENSURE THE DOORS ARE PROPERLY SYNCED TO THE ELECTRONICA SYSTEM OF THE CAR. THE COST OF THIS IS OVER OVER $500 PER DOOR AND I HAVE NO OTHER OPTIONS TO FIX THIS PROBLEM. I HAVE HAD PRIOR ISSUES WITH MY 2010 FORD TAURUS WHERE THE BACK DOOR WOULD NOT OPEN AND HAD TO PAY ABOUT $500 FOR A REAR DOOR ACTUATOR TO BE INSTALLED AND SYNCED. THE USABILITY OF THE DOORS DOES NOT CHANGE WHEN THE CAR IS OFF, ON, PARKED, OR IN MOTION. MY PASSENGERS COULD POTENTIALLY BE AT RISK AND THE COST OF REPAIR MAKES THIS ISSUE CONTINUING.
NHTSA ODI #11291117
35,250 miles · Dec 20, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VIN WAS…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 35,250.
NHTSA ODI #11290357
Mileage unknown · Dec 9, 2019
Fuel System, Gasoline
2015 FORD TAURUS. CONSUMER WRITES IN REGARDS TO FORD FUEL MODULE PROBLEM. *LD THE CONSUMER STATED WHILE DRIVING THE VEHICLE STOPPED RUNNING. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL 16V621000. *JS
NHTSA ODI #11287315
60,000 miles · Nov 28, 2019
Fuel/propulsion System
I WAS SLOWING DOWN FROM APPROXIMATELY 40MPH FOR A STOP SIGN. NORMAL/BELOW NORMAL DRIVING CONDITIONS. AND THE CAR JUST DIED AT ABT 20MPH. FULL TANK OF PREMIUM GAS. NO SPUTTER. NO HESITATION. AND ONE STOPPED THE VEHICLE STARTED RIGHT BACK UP AGAIN. THIS WAS IN PHOENIX ARIZONA
NHTSA ODI #11282778
58,000 miles · Nov 15, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO QUALITY MOTORS OF INDEPENDENCE (2022 W MAIN ST, INDEPENDENCE, KS 67301, 833-501-1227) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHT…
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TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO QUALITY MOTORS OF INDEPENDENCE (2022 W MAIN ST, INDEPENDENCE, KS 67301, 833-501-1227) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: CAS24891768. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #11280405
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗