2015 Ford Taurus

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE PROVIDED THE INCORRECT FUEL READING WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS NOT CONNECTED TO THE FUEL CONTROL MODULE, AND THE FUEL GAUGE PROVIDED AN INCORRECT READING. THE MECHANIC STATED THAT THE FUEL PUMP CONTROL MODULE FAILED AND THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNED A 2015 FORD TAURUS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BATTERY WAS CRACKED, WHICH CAUSED WIRES TO CORRODE IN THE ENGINE. THE VEHICLE WAS TOWED TO FAIRWAY FORD INC (444 US-117, BURGAW, NC 28425, (800) 291-7714) AND WAS REPAIRED. THE CONTACT MENTIONED THAT THE SAME FAILURE OCCURRED ON ANOTHER VEHICLE OF THE SAME YEAR, MAKE, AND MODE THAT HE PREVIOUSLY OWNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE BACKING THE VEHICLE OUT OF THE GARAGE, IT STALLED AND DID NOT RESTART. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO RICK FORD SALES (989-642-5261, LOCATED AT 111 E SAGINAW ST, HEMLOCK, MI 48626) WHERE IT WAS REPAIRED IN 2017 PER NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE TECHNICIAN DIAGNOSED AND REPLACED THE FDAA8Z/9D370/B MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WOULD NOT BE PERFORMED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *BF *AS

HEADLIGHTS CRASHNO FIRENO INJURIES0 DEATHS0 THE VISIBILITY PROVIDED BY THE HEAD LIGHT ASSEMBLY (HIGH AND LOW BEAM), IS LESS THAN THE STANDARD FOR NIGHT DRIVING CONDITIONS AND ALMOST NON-EXISTENT WHEN MAKING TURNS ON DARK ROADS. HIGH BEAMS ARE THE EQUIVALENT OF DIMMED LOW BEAMS WHEN DRIVING AT NIGHT. THERE ARE PLENTY OF FORUM DISCUSSIONS REGARDING THIS ISSUE WITH MOST EVERYONE AGREEING ON A HEAD ASSEMBLY FLAWED DESIGN. I NOTICED THIS ISSUE AFTER PURCHASING THIS VEHICLE (NEW) FROM A FORD DEALERSHIP. I HAVE ALREADY HEAT A DEER DUE TO INADEQUATE LIGHTS. WHEN MAKING RIGHT TURN CANNOT SEE WHAT TURNING INTO. THIS DO NOT SHOW UP ON OTHER CARS I DRIVEN. I HAVE ASKED SEVERAL DEALERS ABOUT THIS WAS IGNORED.

WHILE DRIVING AT 55 MPH ON BUSY ROAD, VEHICLE LOST POWER. ALMOST REAR-ENDED BEFORE BEING ABLE TO COAST INTO EMPTY PARKING LOT. WENT INTO LIMP MODE. COULD NOT ACCELERATE. VEHICLE MAINTENANCE INDICATOR WITH WRENCH CAME ON. TURNED CAR OFF. WAITED ONE MINUTE. CAR RESTARTED. NO INDICATOR LIGHT. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST TIME THIS HAPPENED ON 6/18/19, I RESEARCHED AND FOUND A RECALL 16S31 FOR MODELS BUILT IN CHICAGO. MY VEHICLE VIN WAS NOT INCLUDED IN RECALL. I TOOK THE CAR TO DEALERSHIP, THEY COULD NOT FIND AN ERROR CODE OR RECREATE FAILURE. I STILL HAD THEM REPLACE THE PART UNDER THE RECALL AT A COST TO MYSELF. PART WAS NEW FUEL PUMP CONTROL MODULE. I FILED COMPLAINT 11220834 WITH NHTSA. MY FEAR IS THIS IS GOING TO HAPPEN AGAIN AND IF I AM ON THE EXPRESSWAY, THE RESULTS COULD BE CATASTROPHIC.

STEERING FAULT SERVICE NOW AND SERVICE ADVANCEDTRAC WARNING LIGHTS CAME ON WHILE DRIVING 40-50 MPH ON HIGHWAY. STEERING BECAME VERY DIFFICULT AND UNSAFE. SLOWING DOWN AND TAKING A CORNER ON SIDE STREET TO GET HOME WAS EXTREMELY HARD TO TURN STEERING WHEEL. TURNED CAR OFF. RESTARTED AND EVERYTHING BACK TO NORMAL. BROUGHT IN TO DEALER AS MY WIFE HAS SOME UPCOMING TRIPS AND WANTED CAR SAFE. THEY SAID SCAN SHOWED U0420 AND C200D. THE DEALER SAID FAULT WAS THE ANGLE SENSOR AND THAT WAS PART OF STEERING GEAR ASSEMBLY. WHOLE ASSEMBLY REQUIRED REPLACEMENT. DEALER ADVISED THERE WAS A RECALL APPLYING TO SAME ISSUE ON 2013 TAURUS BUT NOT CURRENTLY ON 2015. CALLED FORD CUSTOMER SERVICE AND THEY ADVISED THE SAME AS DEALER AND RECOMMENDED REPORTING IT TO NHTSA. COST $2757.43 TO FIX A SERIOUS SAFETY ISSUE AND RE-ALIGNMENT.

CAR STALLS WITHOUT WARNING WHILE DRIVING. HAS HAPPENED TWICE SINCE I BOUGHT THE CAR THIS SPRING. ONCE I WAS COMPLETING A TURN FROM A STOP THE OTHER TIME I WAS DOING A CONSISTENT SPEED OF ABOUT 40MPH. NO WARNING LIGHTS BEFORE OR AFTER, JUST A NOTIFICATION THE 'TRANSMISSION NOT IN PARK' ONCE THE CAR WASN'T RUNNING. EACH TIME THE DEALER PUT IT ON THE COMPUTER AND SAID THERE IS NO ISSUE FOUND. THERE IS A RECALL FOR 2013-1015 TAURUS HOWEVER MY VIN ISN'T INCLUDED IN THE FUEL PUMP ELECTRIC MODULE REPLACEMENT THOUGH STALLING IS AN ISSUE CITED IN THAT RECALL. DEALER SAYS THERE IS NO PROBLEM WITH THE FUEL PUMP ELECTRIC MODULE BECAUSE THE COMPUTER SAYS SO. I LEFT MY CAR AT THE DEALERSHIP FOR ABOUT 3 WEEKS THINKING IT MIGHT BE AN ELECTRICAL PROBLEM SINCE THE GPS INTERMITTENTLY DOESN'T WORK THE PANIC ALARM GOES OFF MULTIPLE TIMES A WEEK FOR NO REASON. DEALER SUGGESTS REPLACING THE SD CARD. I AM AFRAID TO DRIVE MY CAR, ESPECIALLY WITH THE DEATHS RECENTLY FROM CARS STALLING. I WILL MOST LIKELY PAY OUT OF POCKET TO CHANGE THE FUEL PUMP ELECTRIC MODULE AS I CAN'T AVOID THE HIGHWAY FOREVER. I WILL BE HAPPY TO SEND YOU THE PART ONCE IT IS REPLACED IF IT WILL HELP INVESTIGATE THE PROBLEM. HOPEFULLY THAT WILL SOLVE THE PROBLEM, OTHERWISE I AM NOT SURE WHAT TO DO. HELP PLEASE! I DON'T HAVE POLICE REPORTS OR ACCIDENT PHOTOS THANKFULLY.