2015 Ford Taurus

TL* THE CONTACT OWNS A 2015 FORD TAURUS. CONTACT STATED THAT AFTER PARKING THE VEHICLE, THEY ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE. THE DTC CODE WAS P0627 (FUEL PUMP FAILURE). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

MY POWER STEERING WENT OUT WHILE DRIVING WHICH WAS VERY SCARY AND DANGEROUS FOR MYSELF AND OTHER DRIVERS. I KNOW THIS HAS BEEN A RECALL FOR EARLIER TAURUS MODELS 2011-2014 AND I THINK THIS YEAR NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. THE COST TO FIX IS $2,500 AT THE DEALERSHIP AND DURING THIS COVID 19 PANDEMIC THAT IS A LOT OF MONEY. *TR

I WAS PARKED IN MY APARTMENT COMPLEX PARKINGS. I WAS CHARGING MY PHONE IN THE CAR WHILE THE ENGINE IS OFF. THE RADIO AS WELL AS THE INTERIOR LIGHTS WERE ON FOR APPROXIMATELY 45 MINS. THEN, I TRIED TO START THE ENGINE, BUT IT DID NOT START. IT WAS GIVING A WEIRD SOUND THAT IS SCARY TO ME, THE OWNER. SO, I LEFT IT AS IS FOR THE NIGHT. I AM NOW REPORTING THIS PROBLEM BECAUSE WHEN I ENTERED MY VEHICLE'S VIN NUMBER, THE WEBSITE STATED THAT IT DOES NOT HAVE ANY RECALLS IN IT. I KNOW THAT 2015 FORD TAURUS HAS THIS RECALL PROBLEM, BUT FOR SOME REASON, MY CAR IS NOT INCLUDED WITH THESE CARS. *TR

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE REAR TOE LINK DETACHED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY FOR ASSISTANCE. THE VEHICLE WAS TOWED TO TOOTHMAN & SOWERS FORD (2231 WHITE HALL BLVD, FAIRMONT, WV 26554, (888) 937-7330) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE DRIVER SIDE REAR TOE LINK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTAC THAT THE REMEDY WAS UNAVAILABLE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS AVAILABLE AS AN OUT OF POCKET EXPENSE. THE CONTACT WAS INFORMED THAT VEHICLE OWNERS WHO PAY OUT OF POCKET WOULD BE ELIGIBLE FOR REIMBURSEMENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

FROM DRIVER ' ' I DISCOVERED THE CAR EITHER CAUGHT FIRE INSIDE OR THE DOOR PANEL EXPLODED. I OBSERVED NO VISIBLE DAMAGE UPON MY RETURN TO FLETC ON MONDAY 9/9; TODAY 9/12 WAS UNABLE TO OPEN THE DRIVER'S SIDE DOOR, RESPONDED TO THE PASSENGER SIDE OF THE VEHICLE AND OBSERVED THE DRIVER'S SIDE AIRBAGS DEPLOYED, SMELL OF BURNT MATERIALS, AND DAMAGE ON THE DRIVER'S SIDE CONSISTENT WITH A FIRE/EXPLOSION. EXTERIOR OF THE VEHICLE IS STILL INTACT, CAR IS NOT OPERABLE." *TR

WHILE DRIVING MY VEHICLE HOME FROM WORK THE ENGINE BEGAN SHUDDERING, SURGING, AND FINALLY DIED LEAVING ME STRANDED ON THE SIDE OF THE ROAD CAUSING POTENTIAL HAZARD FOR MYSELF AS WELL AS OTHER DRIVERS. I TOWED THE VEHICLE TO MY MECHANIC WHO TOLD ME IT COULD BE EITHER THE HIGH PRESSURE FUEL PUMP OR THE FUEL PUMP CONTROL MODULE. THE VEHICLE ONLY HAS 61,000 MILES ON IT MAKING IT JUST OUTSIDE THE MANUFACTURER'S 60,000 MILE WARRANTY. FORD REFUSED TO EXTEND ANY KIND OF WARRANTY WHEN THE MECHANIC CALLED. WHEN I CHECKED THE ISSUE ONLINE I LEARNED OF A 2016 FORD RECALL REGARDING THE FUEL PUMP CONTROL MODULE FOR 2013-2015 FORD VEHICLES WHICH APPARENTLY DOES NOT COVER MY CAR. BOTH THE MECHANIC AND I ARE BAFFLED THAT A FUEL PUMP COULD SUDDENLY FAIL WITH ONLY 61,000 MILES ON THE VEHICLE AND HE WAS VERY SURPRISED THAT FORD WOULD NOT DO ANYTHING TO EVEN ASSIST WITH THE COST OF THE REPAIR. AS FAR AS THE FUEL PUMP CONTROL MODULE, I AM STILL IN THE PROCESS OF TALKING WITH FORD ABOUT IT.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED. THE CONTACT PURCHASED THE PART AT FRAMINGHAM FORD DEALER, (1200 WORCESTER RD, FRAMINGHAM, MA 01702,) AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP MODULE WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.