My 2018 Ford Explorer Limited has been having issues with the back up camera for longer than 18 months. My local Ford in Margate Florida is aware of the problem. My camera goes blank when I’m backing up it stops working my mirrors on the driver side will not fold out my passenger side door if I touch it when it’s locked will ala…
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My 2018 Ford Explorer Limited has been having issues with the back up camera for longer than 18 months. My local Ford in Margate Florida is aware of the problem. My camera goes blank when I’m backing up it stops working my mirrors on the driver side will not fold out my passenger side door if I touch it when it’s locked will alarm I believe all of this is related to an electrical problem in the camera. This is dangerous and I’m very frustrated. I want my car looked at free of charge by Ford because something‘s going on with the camera and it’s extremely dangerous while I’m backing up to have the camera stop and then for me to reset it I can’t do it while backing up. I have a neck injury that prevents me from looking over my shoulder currently Can somebody please call me my name is [XXX] my phone number is [XXX] or you may email me at [XXX] thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11686995
Mileage unknown · Sep 5, 2025
Unknown Or Other
Ford sent me a recall notice for my 2018 Explorer A-Pillar replacement February 2024. I made an appointment and they attempted to install the new A-Pillars. However they broke the new replacement part (drivers side) during the install. They gave me my Explorer back without an A-Pillar and said they would expedite getting an new …
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Ford sent me a recall notice for my 2018 Explorer A-Pillar replacement February 2024. I made an appointment and they attempted to install the new A-Pillars. However they broke the new replacement part (drivers side) during the install. They gave me my Explorer back without an A-Pillar and said they would expedite getting an new one. It's now been over a year, the dealership is not responsive, only saying it's a manufacture problem. I called Ford and get the same message. Meanwhile I have a very unsightly SUV, it is also very noisy to drive. Additionally, I would like to replace this vehicle, but its now worth much less. Is their anything that the NHTSB can do to hold Ford accountable for this repair? Thank you in advance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11685354
Mileage unknown · Aug 18, 2025
Unknown Or OtherVisibility/wiper
The dash cover came unglued and is rolling up exposing a white cloth that reflects on the windshield makingit hard to see
NHTSA ODI #11681453
Mileage unknown · Aug 8, 2025
Electrical SystemUnknown Or Other
I previously reported a battery 'explosion' in this 2018 Ford Explorer with ODI 11678705 due to my concern for a potentially highly dangerous situation for my grandchildren who were riding with me. And myself. An unpleasant smell intermittently followed this car that morning July 10 Upon opening the hood it was evident that bat…
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I previously reported a battery 'explosion' in this 2018 Ford Explorer with ODI 11678705 due to my concern for a potentially highly dangerous situation for my grandchildren who were riding with me. And myself. An unpleasant smell intermittently followed this car that morning July 10 Upon opening the hood it was evident that battery acid had leaked out of the battery and 'exploded' covering most visible engine parts. Entire time of drive there was no 'alert' showing up on my dashboard July 11 car would not start to take to Ford dealership. AAA towed car with AAA driver remarking 'looks like your battery exploded!' Engine compartment cleaned by service, battery replaced July 12 July 18 engine light came on. Ford dealership contacted, no service appointment available until Aug 20. Advised by Ford service to take short trips only, and stop driving if engine light started flashing. I restricted my driving. July 27 started car for trip to church. Loud banging coming from under hood. Stopped driving. Car towed July 28 to Ford dealership repair. Car was not into service dept until Aug. 5. Aug 6, Ford service decided to get input from a more experienced technician to diagnose the problem with 2018 Ford explorer Aug 7, Ford service escalated case to Ford corporate for engineering help with identifying 'electrical' problem with my car. Ford service rep stated 'you car is throwing a code not typically seen with explorers) How can be safe if these my car had a battery issues mechanics freely admit they have not seen before. And now trained Ford mechanics cannot even find or fix the broken link that truly may be responsible for back to back engine failures? Dealer has finally been able to provide a rental. This car has been maintained according to factory recommendations at Sunset Ford and Bommarito Ford St. Loui
NHTSA ODI #11679329
Mileage unknown · Aug 6, 2025
Unknown Or Other
The dashboard is string to come up the glue is no longer holding and it cause the leather to shrink and come up cause a white glare on the windshield and making it hard to see
NHTSA ODI #11678926
Mileage unknown · Aug 3, 2025
Unknown Or Other
This recall was opened in Jan 2024. It’s been almost two years and parts still not available. I use my vehicle for business as part of Turo and they deactivated this vehicle in 2024 and won’t let me add it back until repaired. I have loss of income around 25,000 due to this. Easy remedy still no fix.
NHTSA ODI #11678074
Mileage unknown · Jul 8, 2025
Unknown Or Other
As you drive you can hear air coming from around the windshield on the drivers side.
NHTSA ODI #11671954
Mileage unknown · Jun 19, 2025
StructureUnknown Or Other
About two years ago, I had the windshield replaced because I had a crack in it. A certified tech approved by my insurance replaced it. Once that happened, I noticed the right A-pillar was loose. Thinking it was something they did incorrectly, I called and they came to fix it; however, a day later, it did the same thing. The clip…
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About two years ago, I had the windshield replaced because I had a crack in it. A certified tech approved by my insurance replaced it. Once that happened, I noticed the right A-pillar was loose. Thinking it was something they did incorrectly, I called and they came to fix it; however, a day later, it did the same thing. The clips would not fit correctly. While going down the road, it flew off and scraped the side of my car. Now there isn't an A-pillar and I'm afraid water is getting into my car. Since that happened, my electrical system has been acting strange. I called the AutoNation and I was told the saw the recall, but they didn't have any fixes for it yet. That was in 2024.
NHTSA ODI #11667885
Mileage unknown · Jun 18, 2025
Electrical SystemUnknown Or Other
The radio flickers on & off when started for about 10 minutes. It’s very distracting. The windshield makes a whistling noise when going above 50mph
NHTSA ODI #11667599
Mileage unknown · Jun 11, 2025
Unknown Or Other
I can hear air coming from the windshield on the drivers side at the top
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence & remedy
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
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