WATER LEAKING INTO REAR OF VEHICLE AND SITTING IN THE SPARE TIRE WELL WHILE STATIONARY AND MOVING. WATER IS COMING FROM BEHIND PLASTIC PILLAR COVERINGS AND DRIPPING THROUGH BOTTOM ONTO THE CARPET AND INTO THE WELL. ELECTRONICS BEHIND PLASTIC ARE ALSO WET INCLUDING WATER LEAKING THROUGH CIGARRETTE LIGHTER. WATER SITTING HAS CA…
Read full complaint
WATER LEAKING INTO REAR OF VEHICLE AND SITTING IN THE SPARE TIRE WELL WHILE STATIONARY AND MOVING. WATER IS COMING FROM BEHIND PLASTIC PILLAR COVERINGS AND DRIPPING THROUGH BOTTOM ONTO THE CARPET AND INTO THE WELL. ELECTRONICS BEHIND PLASTIC ARE ALSO WET INCLUDING WATER LEAKING THROUGH CIGARRETTE LIGHTER. WATER SITTING HAS CAUSED MOLD ON CARPETED AREAS AND RUST ON SPARE TIRE/JACK. VEHICLE IS LESS THAN A WEEK OLD WITH THE PROBLEM OCCURING WITH LESS THAN 200 MILES ON ODOMETER.
NHTSA ODI #11164339
200 miles · Nov 2, 2018
Unknown Or Other
INQUIRING ABOUT NHTSA ID 10144949. FORD HAS KNOWN ABOUT THIS SINCE AUG 2018 (SSM 47499) AND NO ONE AT MY DEALERSHIP, OR FORD CUSTOMER SERVICE, IS INTERESTED IN MAKING ANY CALLS ON MY BEHALF TO SEE WHEN FORD EXPECTS THIS TO BE FIXED.
NHTSA ODI #11144861
1,300 miles · Sep 9, 2018
Unknown Or Other
VERY STRONG EXHAUST ODOR FILLS CABIN WHEN AC SYSTEM IS ON AND ON RE CIRCULATE. I HAVE HAD 4 EXPLORES OF THIS GENERATION. THE XLT 3.5 LTR V6 ENGINE IS REALLY BAD. THE ECO BOOST 3.5 V6 DOES NOT SEEM TO HAVE IT AS BAD BUT YOU CAN STILL NOTICE IT FROM TIME TO TIME. THIS NEW 2018 I HAVE IS AWFUL. IT'S ALWAS PRESENT ANYTIME YOU ACCEL…
Read full complaint
VERY STRONG EXHAUST ODOR FILLS CABIN WHEN AC SYSTEM IS ON AND ON RE CIRCULATE. I HAVE HAD 4 EXPLORES OF THIS GENERATION. THE XLT 3.5 LTR V6 ENGINE IS REALLY BAD. THE ECO BOOST 3.5 V6 DOES NOT SEEM TO HAVE IT AS BAD BUT YOU CAN STILL NOTICE IT FROM TIME TO TIME. THIS NEW 2018 I HAVE IS AWFUL. IT'S ALWAS PRESENT ANYTIME YOU ACCELERATE ABOVE 2500 RPM FOR A FEW SECONDS, SUCH AS ENTERING A HIGHWAY OR DRIVING UP HILL. IT'S NAUSEATING. FORD DEALERSHIP SAYS IT COMPLETED A RECALL FOR A SIMILAR ISSUE WHICH DID NOT FIX THIS PROBLEM. I THINK THIS NEEDS TO BE ELEVATED. IT WAS SO BAD TODAY WHILE DRIVING HOME FROM MY DRILL WEEKEND THAT I HAD TO PERIODICALLY ROLL MY WINDOW DOWN TO AIR OUT THE CABIN. IT IS ALSO NOTICEABLE AT CRUZING SPEEDS ON THE HIGHWAY AT 60MPH. AFTER MY 70 MINUTE DRIVE HOME, I COULD LITERALLY TASE IT AND FEEL IT IN MY LUNGS. I'M GOING TO CALL THE DEALERSHIP AND BRING IT TO THEIR ATTENTION... AGAIN.
NHTSA ODI #11128370
300 miles · Aug 29, 2018
Unknown Or Other
I TRADED IN MY 2014 FORD EXPLORER BECAUSE THEY COULD NOT FIX THE EXHAUST SMELL ENTERING THE CABIN WHEN EXCELLERATING OR CLIMBING HILLS. IT CAUSES CARBON MONOXIDE TO ENTER THE CABIN WHICH CAN MAKE YOU SICK OR LIGHTHEADED . THIS OCCURS WHEN THE INTERIOR VENT BUTTON IS USED THE CIRCULATE THE AIR IN THE CABIN. WELL MY 2028 STILL …
Read full complaint
I TRADED IN MY 2014 FORD EXPLORER BECAUSE THEY COULD NOT FIX THE EXHAUST SMELL ENTERING THE CABIN WHEN EXCELLERATING OR CLIMBING HILLS. IT CAUSES CARBON MONOXIDE TO ENTER THE CABIN WHICH CAN MAKE YOU SICK OR LIGHTHEADED . THIS OCCURS WHEN THE INTERIOR VENT BUTTON IS USED THE CIRCULATE THE AIR IN THE CABIN. WELL MY 2028 STILL HAS THE SAME PROBLEM. THERE WAS A LAWSUIT IN FLORIDA OVER THIS ISSUE. APPARENTLY IT IS A DESIGN FLAW IN ALL THE LATE MODEL EXPLORERS. IT HAPPENS EVERY TIME. SOMETIMES IT IS VERY HEAVY.
NHTSA ODI #11123326
200 miles · Aug 5, 2018
Unknown Or Other
IT A NEW CAR THAT I BOUGHT TO AVOID THE SAME PROBLEM IN A 2016 FORD EXPLORER, BECAUSE FORD NEVER SOLVED THE ISSUE, AND THIS ONE FORD EXPLORER 2018 HAS THE SAME THINGS, A BAD SMELL IN SIDE THE CAR WHEN ACCELERATED. FORD IS PUTTING OUR LIVES IN JEOPARDY, I WONDER IF THEY ALREADY HAVE AN EFFECTIVE SOLUTION TO THIS PROBLEM
NHTSA ODI #11115827
3,000 miles · Aug 2, 2018
Unknown Or Other
BOUGHT THIS CAR BRAND NEW AND FOR ABOUT THE FIRST 2 MONTHS IT WAS GREAT. THEN IT STARTED TO SMELL LIKE ROTTEN EGGS OR SULFUR IN THE CABIN OF THE CAR WHEN I BEGIN TO ACCELERATE. USUALLY BETWEEN 50-75 IT CAN GET PRETTY BAD. DOESN'T DO IT EVERY TIME BUT WHEN IT DOES IT STAYS IN THE CABIN FOR SEVERAL MINS AND HAVE TO ROLL THE WINDOW…
Read full complaint
BOUGHT THIS CAR BRAND NEW AND FOR ABOUT THE FIRST 2 MONTHS IT WAS GREAT. THEN IT STARTED TO SMELL LIKE ROTTEN EGGS OR SULFUR IN THE CABIN OF THE CAR WHEN I BEGIN TO ACCELERATE. USUALLY BETWEEN 50-75 IT CAN GET PRETTY BAD. DOESN'T DO IT EVERY TIME BUT WHEN IT DOES IT STAYS IN THE CABIN FOR SEVERAL MINS AND HAVE TO ROLL THE WINDOWS DOWN TO GET THE SMELL OUT. I AM 8&1/2 MONTHS PREGNANT AND HAVE A 6 YR OLD THAT IS ALWAYS WITH ME. THIS IS NOT FUNNY OR COOL. I HAVE MADE NUMEROUS COMPLAINTS TO MY DEALERSHIP ABOUT THIS ISSUE AND HAVE TAKEN IT TO THEM 2 TIMES AND THEY SAY THEY CAN'T FIX IT BC THEY DON'T SMELL IT FOR ONE AND THE OTHER THERE IS NO RECALL ON IT. MY DAUGHTER AND I BOTH HAVE HAD HEADACHES BC OF THINS CRAP. WHAT IS IT GONNA TAKE TO GET MY CAR FIXED?? A CAR THAT IS COSTING ME 40,000 DOLLARS. IS SOMEONE GONNA HAVE TO DIE BC OF THIS BEFORE FORD PULLS THEN HEADS OUT OF THEIR BUTTS AND FIX THIS.... THE FIRST GUY THAT LOOKED AT IT TOLD ME TO TURN THE RECIRCULATE BUTTON OFF ON MY AC..!! OK??? THE SECOND GUY THAT ROAD WITH US SAID TO BUY A CARBON MONOXIDE TESTER AND TEST IT OURSELVES. I'M LIKE COME ON PPL IT'S A BRAND NEW CAR. JUST FIX THE DANG THING. THIS IS RIDICULOUS. I DO NOT WANT ANOTHER FORD PRODUCT BC THEY SEEM TO NOT CARE ABOUT ME MY UNBORN BABY MY DAUGHTER HUSBAD OR THE CAR FOR THAT MATTER
NHTSA ODI #11115400
2,000 miles · Jul 30, 2018
Unknown Or Other
EXHAUST FUMES ENTERING THE CABIN UNDER ANYTHING MORE THAN LIGHT ACCELERATION. LESS THAN 3000MILES ON THE CAR. USED TO HAUL OUR KIDS AROUND. I THOUGHT IT WAS UNUSUAL AND THEN I DISCOVERED THE LONG HISTORY OF THIS PROBLEM WITH NO RECALL. THIS NEEDS TO BE ADDRESSED. THIS IS UNSAFE. MAKING AN APPOINTMENT WITH THE DEALERSHIP. J…
Read full complaint
EXHAUST FUMES ENTERING THE CABIN UNDER ANYTHING MORE THAN LIGHT ACCELERATION. LESS THAN 3000MILES ON THE CAR. USED TO HAUL OUR KIDS AROUND. I THOUGHT IT WAS UNUSUAL AND THEN I DISCOVERED THE LONG HISTORY OF THIS PROBLEM WITH NO RECALL. THIS NEEDS TO BE ADDRESSED. THIS IS UNSAFE. MAKING AN APPOINTMENT WITH THE DEALERSHIP. JUDGING BY THE RESPONSE FROM FORD , WE ARE NOT OPTIMISTIC THIS WILL BE FIXED. UNSAFE TO DRIVE THESE CARS IN THIS CONDITION. ANYTIME FUMES ENTER THE CABIN IT IS UNSAFE, REGARDLESS OF FORD'S POSITION. NEVER HAD THIS HAPPEN IN ANY OTHER CAR.
NHTSA ODI #11114683
65 miles · Jul 20, 2018
Unknown Or Other
EXHAUST FUMES INSIDE THE CABIN AT HIGHWAY SPEEDS
NHTSA ODI #11112725
1,000 miles · Jul 17, 2018
Unknown Or Other
EXHAUST LEAKING INTO PASSENGER COMPARTMENT CAUSING NAUSEA AND LIGHT HEADEDNESS. SYMPTOMS "SLIGHTLY" IMPROVE WHEN AIR CONDITIONING IS CHANGED FROM RECIRCULATE TO FRESH AIR OR WHEN WINDOWS ARE OPENED. WILL SCHEDULE A SERVICE APPOINTMENT WITH DEALER BUT WANT TO BE INCLUDED IN YOUR DATABASE.
NHTSA ODI #11111996
45 miles · Jul 15, 2018
Electrical SystemEngineUnknown Or OtherInjury
EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING M…
Read full complaint
EXHAUST FUMES ARE ENTERING THE CABIN DURING ACCELERATION AND WHEN THE AC IS ON. SEVERAL FAMILY MEMBERS HAVE COMPLAINED ABOUT THE SMELL WITHIN THE CABIN. I PERSONALLY HAVE EXPERIENCED HEADACHES AND BURNING EYES BECAUSE OF THE ISSUE. IT SMELLS LIKE BURNT HAIR. THIS IS A FAMILY VEHICLE USED TO TRANSPORT MY ENTIRE FAMILY INCLUDING MY 5 MONTH OLD BABY. THIS SMELL IS MAKING EVERYONE NAUSEOUS.
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Consequence & remedy
Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Consequence & remedy
Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23001 · Windshield Trim Molding Item Detachment
Opened Jan 27, 2023 · Closed Feb 8, 2024
Status: closed (inferred from source dates) · Structure:body:roof And Pillars
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Illustration