2018 Ford Explorer

July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking my left headlight and denting my bumper. The car was in park, and I was unable to move the steering wheel. I had no control of the car. Thank goodness no one was standing in front of me. If it had happened just a short time before when I was at a splash pad full of children, it could have killed people. I contacted Ford Motor Company on Monday and the Customer Service representative did not offer any comfort, but simply stated that "she spoke for Ford Motor Co., and there was no financial compensation programs at this time." I never asked for money. I just want to know if my car is going to act possessed again, if there is a recall, if Ford would stand by their product (my 3-4th Ford car). She was rude, and not helpful at all. I took it to my dealership, and they said that they ran multiple tests on it, and it showed nothing. However, when my husband took it into the shop, he ran the black box, 2 days before and after, and it showed several erratic messages. None of which were mentioned today, when they announced that my car was available for pick up. Mind you, my headlight is cracked and bumper is dented. It looks like there might be a similar recall: NHTSA campaign number: 23V675. Ford’s own number for this recall is 23S55 - I don't know what to do about this. The dealership seemed interested in getting to the bottom of it, but may be dropping the ball. Is it possible that this recall would be on my car?? Please advise. I wanted Ford to take care of it, however it looks like I will need to file a report with my insurance company. I would say that there was a problem with the parking system, the brake system?

Right front caliber went out at 47,186 miles in 11/14/2025. No abs sensor went on alerting me to the problem. Had it fixed. Two months later, 1/05/2026, at 47,620 miles later, the control HCU and module ABS went out. Again, no sensor alerting me to a problem. I could hardly drive it. Had Ford look at it, assess the problem, and had to drive home due to another cost. Could have been on the highway when this occurred. Was in town, but was an awful experience! Brakes locked up on me!

Purchased 5 years ago aprox 100k miles.kept oil changed regularly. Of course parts kept coming off, monk safety clips etc. It's a dime store matcbox wannabe. Then the abs and engine light came on. The computer was acting up and it would do crazy things. Lock and unlock, go into that slow drive as i was pulling into a road. Etc. These would self correct, all but the abs in a matter of minutes. Oh i did have it checked. All that came up was right wheel speed sensor. I paid to have it fixed. Ford dealer told me his news, new sensor bad news still says it's bad. I was moving to another state. Stranger things kept happening. None could find out what was wrong. It started back firing so new plugs and coils. The shop told me after that it still had issues and while no code it was the transmission. It started to violently shake going 70mph. Scared me to death. I sold it and now car shopping. Never Ford again! I have always trusted them but they have compromised on quality, safety and customer loyalty.

I have had three incidents of total brake failure on this vehicle. First, about 3 months ago I could not stop while parking in my garage and hit a work bench. I chalked it up to just a weird low speed incident as the brakes worked fine the next time I drove it. Second, I was traveling on wet roads and 27 degree weather and could not stop for a yellow light. At the time I attributed it to an icey skid because, again, the brakes worked fine the next time I needed them. But in retrospect, I do not recall any feeling that the brakes were working. Lastly, today I rear ended a car in front of me when the brakes and the supposed forward collision system both failed dramatically. I was probably going 25 MPH coming to a red light and started to apply my brakes several hundred feet before the intersection. Nothing happened and I, panicked, began pumping the pedal relentlessly. Finally the dashboard crash warning light started flashing and still no drop in speed. I tried to get into low gear, but by that time it was too late and I crashed into a van in front of me. It totaled my car and pretty well wiped out the rear doors and windows of the van. Fortunately, no one was injured. I was not cited because an EMT nurse was in the lane beside me and witnessed my brake pumping, steering wheel grabbing actions and could tell what was going on. The police are going to investigate the brake problem as well as my insurance company, USAA. There have been no brake recalls issued for my vehicle and any other recalls are up to date. There are approximately 50000 miles on it and it has had meticulous care and regular maintenance and brake shoes are still listed as good condition on my last visit for an oil change.

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE TRANSMISSION SHIFTED INTO GEAR IMPROPERLY. ON ONE OCCASION THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK TO REVERSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD LOCATED AT 5880 W CENTINELA AVE, LOS ANGELES, CA 90045 (310-574-2641) WHERE THE VEHICLE WAS REPAIRED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WITH THE BRAKE PEDAL DEPRESSED AND HAD THE VEHICLE INSPECTED. AIRPORT MARINA FORD ALSO INSPECTED THE BRAKES AND INFORMED THE CONTACT THAT NO DEFECTS WERE FOUND WITH THE BRAKES OR BRAKING SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 28.

DRIVING THE VEHICLE AT ABOUT 40MPH COMING OFF A BRIDGE, I HEAR A RATTLE COMING FROM THE REAR OF THE VEHICLE AS I BRAKE. THE BRAKE FULLY DEPRESSED APPLIES VIRTUALLY NO BRAKING POWER. I WAS ABLE TO BRING THE VEHICLE TO A STOP BY PUMPING THE BRAKES AS WELL AS USING THE EMERGENCY BRAKE. I WALKED AROUND THE VEHICLE TO SEE WHAT WAS GOING ON, I NOTICED FLUID NEAR REAR PASSENGER SIDE TIRE. THE RIM AND STREET HAD BRAKE FLUID ALL OVER IT. UPON FURTHER INSPECTION PART OF THE BRAKE CALIPER ASSEMBLY WAS HANGING BEHIND THE ROTOR. THE CAR WAS TOWED TO A FORD DEALERSHIP THAT DAY. WAS NOT INSPECTED SAME DAY AS SERVICE WAS CLOSED FOR THE DAY ON SATURDAY. THE VEHICLE WAS INSPECTED BY DEALERSHIP ON FOLLOWING MONDAY. I WAS TOLD THE BOTS THAT KEEP THE BRAKES IN PLACE WERE MISSING. THE BRAKE IN QUESTION WAS INSPECTED BY A FORD DEALERSHIP PREVIOUSLY AS THERE WERE ODD MARKS ON BRAKE ROTOR, THE DEALERSHIP THAT THERE WERE NO ISSUES AND NO SERVICE ON BRAKE

DURING STARTUP ON COLD MORNINGS (NOT ALWAYS) I HAVE RECEIVED MULTIPLE FAILURE WARNINGS. WHEN THIS HAPPENS THE VEHICLE HAS NO POWER STEERING, TURN SIGNALS, OR WINDSHIELD WIPERS. THE WARNINGS ARE: 4WD OFF, CHECK PARKING AID, SEE MANUAL, SERVICE ADVANCETRAC, STEERING ASSIST FAULT, ABS LIGHT, AIRBAG LIGHT, PARKING BRAKE LIGHT IS ON EVEN THOUGH PARKING BRAKE IS NOT ON. ALSO THE CLIMATE CONTROL STILL SEES THE TEMPERATURE AS THE LAST TEMPERATURE FROM THE PREVIOUS DRIVE. SO IF IT WAS 80 OUT AND NOW 40, THE A/C BLOWS COLD AIR EVEN THOUGH IT IS COLD OUT. THIS HAPPENED TWICE, ONCE AT 749.3 MILES (3/12/2018) AND THE SECOND TIME AT 1440 MILES (4/2/2018). FIRST TIME DEALER DID NOT FIND THE PROBLEM. THE DEALER HAS HAD THE VEHICLE FOR OVER A WEEK AND STILL CAN NOT LOCATE THE PROBLEM.