2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while driving at 55 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled, and an abnormal sound was coming from the vehicle. No warning light was illuminated. The vehicle was able to restart; however, the failure persisted. The contact stated that the vehicle failed to accelerate and unexpectedly lunged forward while shifting gears. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

my 2019 ford escape engine has recently taken a big decline due to coolant leaking into the cylinders of the car. i was told this is a common occurrence with 2019 Escapes, so why has it not been situated? it is unsafe and over all inconvenient for the ones who are with out a car now. my car decided in the middle of traveling that it was no longer going to move no matter how hard the gas was pushed, unsafe. the engine is now loud, shaky, and over heats, while idling and driving. i have had this car for a year and a half and every time the check engine light came on and i took it to be diagnosed i was met with another issue that i paid to fix, and still no place fixed the engine. it was not until the car is no longer drivable that i finally got an answer on what has happened to my engine. this car was regularly maintained. my vehicle was inspected by a Ford specialist who said this problem caused my car to now be valued at $500. if this is a known problem with this car why are they still being sold on the market?

Electric power steering failed and the vehicle is available for inspection upon request. The power steering unit failed while driving down a curvy highway in Kenai Burrow, Alaska. I took the vehicle to the local Ford dealer and dropped said vehicle off. The service tech stated that the 2019 Ford escape was prone to having issues with the power steering unit. The vehicle is in the shop at this time. The warning lamp came on stating that there was a problem with the power steering unit that however, happened while we were driving down the highway. This was a life-threatening incident that it could’ve caused my wife and I and any oncoming traffic to parish in a car accident. The roads were snow covered and icy

Waterpump pulley/ waterpump, yes it's available for inspection. I lost power and a message came up on the screen to shut off the vehicle there was a engine failure , overheating. No, I have not had it confirmed by a dealer yet. No it has not been inspected by any person. I started hearing a noise about a month ago and I was going to make an appointment the same week it happened to break down on me. I have a disabled daughter and I'm thankful I just took her home because of the extreme cold weather. I was outside for over an hour waiting to get suv towed.

I have a coolant intrusion in my 2019 Ford Escape. It idles roughly, there’s thick sweet smelling white smoke coming from the exhaust and when we refilled the coolant to max and started it once, the coolant level was immediately at the minimum. We have not turned it on or driven it since we found this out. There is a customer satisfaction program for 2019 Ford Escapes for Powertrain Control Module reprogramming (Campaign 19B37) that then makes the vehicle eligible for a one time repair under campaign 21N12. This campaign fixes exactly what is wrong with my vehicle. It applies to vehicles built in Louisville until April 2019. My vehicle was built in Louisville in May 2019. The dealership told me to call Ford Customer Relations/Recall Team to explain the situation and get a goodwill repair since my vehicle is having the exact same issues as the vehicles built at the same plant the month before. The recall team refused to provide me with a goodwill repair and also refused to give me information on when or if at all my case will be reviewed by the appropriate team. I asked to be able to contact the team handling my review by phone. They said I could only communicate with them by physical mail. This is unacceptable and I believe that Ford caused an unsafe situation for countless drivers for years by not including 2019 Ford Escapes built in Louisville in May 2019 in their customer satisfaction program and are still refusing to do so.

I am submitting this complaint to formally document a known engine defect affecting my 2019 Ford Escape prior to initiating direct contact with Ford Motor Company. My vehicle has recently been diagnosed with a cracked engine block, a defect that is well documented for this model and engine type. I understand that Ford has acknowledged this issue and established a repair or replacement program; however, I have been informed that eligibility is limited to vehicles manufactured on or before April 2019. My vehicle’s manufacture date reportedly falls just one day after this cutoff. Given the nature of this defect, specifically that it is a manufacturing flaw in the engine block material itself. The one-day exclusion appears arbitrary and unrelated to the actual failure mechanism. The failure occurred under normal use, and there was no warning or misuse that would account for the damage. This strongly suggests the issue is consistent with the known defect affecting other vehicles within the same production period. I am requesting that this complaint be officially logged to document the defect, the timing discrepancy, and the resulting financial and safety concerns. My intent is to ensure there is a formal record of this issue before I proceed with further action or correspondence with Ford Motor Company. Please confirm receipt of this complaint and advise if any additional documentation is required.

My first incident with my 2019 Ford Escape happened when I had my [XXX] in the vehicle with me at a stop sign In November of 2024. As I proceeded to enter the intersection, the vehicle would not accelerate. I was able to reverse enough to get out of the intersection, but was still on the roadway, which is a safety hazard. While I waited for help, I was having to direct traffic around my vehicle, another safety hazard. The vehicle would not drive at all. The milage at the time of failure was approx. 112,000 miles. I was later informed the vehicle's transmission needed to be replaced and that they had found metal shavings in the transmission fluid. The Ford dealership stated my vehicle was financed used and there was no warranty on it. The dealership also informed me there was no recalls on my vehicle. I spent approx. $4,600 to have this repaired by a local mechanic shop. Now, a year later, I had pulled over to let a funeral procession pass and once I began to accelerate, my vehicle began to stall. I was able to drive it to a gas station that was nearby where I was unable to drive it any further. My 3 children were in the vehicle with me. I took it to the same mechanic shop that had initially repaired it to inquire about a warranty on the transmission. I was informed the warranty was through a third party and they would not fix it, claiming I had gone 500 miles past what warranty covered ( 1 year or 12,000 miles). They diagnosed it and confirmed the transmission had to be replaced. I have been told it would cost me approximately $3,500 (plus labor) to repair again with another year/12,000 mile warranty. I took the Escape to the Ford dealership to have them diagnose it and was informed the the transmission needed to be replaced, and they would do it for $8,500. I have read about plenty of 2019 Ford Escape Recalls on the transmission and this is definitely a safety issue. I'm over being stranded on the roadway with my kids... thankfully I wasn't on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO