2018 Ford Escape

The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 26,998. The VIN was unavailable.

The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Engine overheating due to coolant loss into cylinder through internal leak. Engine and vehicle are available for inspection. Engine overheating due to coolant loss into cylinders can be a risk for vehicle fire. Overheating affected my engine longevity and function and caused my vehicle to stop in an unsafe location (i.e. the highway). This is a serious safety concern for my family since we also live in Arizona where we are highly susceptible to extreme heat. I took the Ford vehicle to a Ford dealer to inspect and they verified that the engine block was warped due to an internal leak of coolant into the engine cylinders through a known recall issue Ford Vehicle has been inspected by the Ford dealership by certified Ford mechanics. Overheating had no warning since internal coolant leaks are not detectable through external means. When car overheated, I took the vehicle to Ford for inspection.

There was a coolant intrusion into engine and mixing with oil causing check engine light to come on. There is a memo from Ford that if this happens the only repair would be to replace the engine motor assembly with all hardware (for the cost of $9, 467.88). The safety of myself and others was put at risk because the engine experienced sudden performance issues due to coolant mixing with the oil. These symptoms could have led to a complete engine failure, especially at highway speeds or in heavy traffic, which creates a serious risk of accidents. Additionally, the potential for internal engine damage raises the risk of a fire, as documented in similar cases involving EcoBoost engines. I was driving a vehicle that could unpredictably stall or become inoperable, putting both me and other drivers in dangerous situations. The Willowbrook Ford Dealer diagnosed the problem on 6/13/25 after running diagnostics. The engine light came on on 6/11/25.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a routine service, the vehicle was diagnosed with engine failure due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced and was advised not to drive the vehicle. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,428.