2018 Ford Escape

I bought a 2018 Ford escape with the 1.5 eco boost. The car only has 74280 miles on it, and the engine coolant was low. I filled it up, and had my daughter drive the car to her home, and asked her to check it. It was just a little lower than I filled it, so she was going to monitor the level. On her way to a friends the warning for, "High engine temperature" (not the exact message) came on. She pulled it over to the side of the road, and I had her tow the vehicle to her friends house. Now it appears there is an issue with the water pump, and the engine not holding a vacuum in the cooling system. I researched this issue on line, and found Ford has an issue with this particular year due to the engine cooling system design between the cylinders. She is NOT able to afford a new engine. This is with out a doubt a FORD recall issue. What can I do to get this covered by FORD? Thanks for your help. [XXX] [XXX] I do not have the towing receipt, but can get it from my daughter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

To whom it may concern, I am writing to express my deep frustration regarding a serious issue with my Ford vehicle. My vehicle recently displayed code P0302 – Misfire Cylinder 2, which has been diagnosed as coolant intrusion into the cylinder. The recommended repair is a replacement long block, along with new hardware and seals. This is a known issue with certain Ford engines — one that Ford previously covered under warranty or service campaigns prior to 2023. My vehicle has fewer than 60,000 miles, yet it has suffered a major engine failure clearly tied to a manufacturing defect. Ford and even U.S. government agencies are aware of this widespread issue. Unfortunately, Ford is now refusing to take responsibility for a defect they have long known about. It’s extremely disappointing to see such disregard for loyal customers. This experience has completely eroded my trust in Ford. It’s clear why so many Americans are turning to foreign manufacturers — companies that take accountability and fix known problems instead of ignoring them. I will never purchase a Ford again, and I will be sharing my experience so that others are aware of how these issues are being handled.

Our 2018 ford escape was experiencing rough idle with no indicator light. Left work one day and the engine light came on. I took it to a local shop they read the computer and said that we had low coolant levels and that we have coolant intrusion into cylinders and needed a new short block. This is a well known defect in these motors.This poses a great safety risk to the automobile as the engine can seize going down the road making the automobile totally inoperable. The 2018 escape was taken to the ford dealer, the dealership applied for financial assistance with the repair and we were denied by Ford. The escape had 63,500 miles at the time of failure. We paid for repair out of our pockets. It cost us 5,272.01. This is a huge expense for us considering so few miles on the motor. This Escape is out of warranty, but this is a defect and should be recalled.

The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving approximately 40 MPH, the engine overheated and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle was restarted, but was undrivable. The vehicle had been taken to the dealer, where it was determined that coolant intrusion in cylinder #2 had caused engine damage. The dealer determined that the engine needed to be replaced, and the contact was informed that the failure had occurred due to a factory defect. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin Number: 22-2322. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the vehicle was not covered under warranty or recall. The failure mileage was approximately 116,000.

The small block of my engine needs to be replaced. Ford has told me that it is a known problem and that is why they extended the powertrain warranty to 85,000 miles because of it. My car has 125,000 miles on it so I was told they can’t do anything. I don’t understand why, if this is a KNOWN problem with this car, why I should have to pay for it because I took good care of it so it didn’t happen until 125,000 miles. This should be a recall. I have an incident claim at ford because of this. I spent $4000 already trying to fix it before finding out it was the small block the whole time and it’s going to cost $78000.

I drive a 2018 Ford Escape with only 73,000 miles. Engine misfiring upon startup and check engine light caused me to immediately take my car to the mechanic. They diagnosed my vehicle with a coolant leak into cylinder 3 in my engine and a crack in the engine head. This is a known issue in my year/make/model which has affected enough consumers that it is pending class action lawsuit. If I continue to drive my car in the state it is in, without spending 7-8k repairing this issue, it is likely to be a hazard to myself and any drivers around should my engine overheat and sustain greater damage while on the road.