NHTSA owner reports · September 18, 2026 snapshot.
Back Over Prevention complaints
20 reportsClear category filter20,023 miles · Aug 29, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact stated that the infotainment center remained black until the vehicle was shifted into reverse(R), allowing the back over prevention system to become activated. The failure was intermittent. When in reverse(R), the image on the screen was intermittently delayed. There were no warning…
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The contact owns a 2022 Ford Edge. The contact stated that the infotainment center remained black until the vehicle was shifted into reverse(R), allowing the back over prevention system to become activated. The failure was intermittent. When in reverse(R), the image on the screen was intermittently delayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer; however, the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,023.
NHTSA ODI #11683906
27,000 miles · Aug 25, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact stated that while shifted into reverse(R), the image on the display screen was black. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prev…
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The contact owns a 2022 Ford Edge. The contact stated that while shifted into reverse(R), the image on the display screen was black. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, after contacting the dealer and the manufacturer, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 27,000.
NHTSA ODI #11682885
86,000 miles · Aug 18, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that while attempting to reverse, the rearview camera image was displayed but then went blank. The contact stated that due to the failure, the vehicle struck an object. The dealer was…
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The contact owns a 2022 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that while attempting to reverse, the rearview camera image was displayed but then went blank. The contact stated that due to the failure, the vehicle struck an object. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); but the VIN tool showed no open recall. The approximate failure mileage was 86,000.
NHTSA ODI #11681373
Mileage unknown · Jul 29, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r…
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The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. The VIN was not available.
NHTSA ODI #11677061
Mileage unknown · Jul 8, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) software …
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The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the Accessory Protocol Interface Module (APIM) software needed to be updated. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11671998
97,890 miles · May 21, 2025
Back Over PreventionForward Collision AvoidancePower Train
The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the Collision Assist was not available was displayed. Additionally, the contact stated while driving 55-60 MPH and depressing the brake pedal, the vehicle…
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The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the Collision Assist was not available was displayed. Additionally, the contact stated while driving 55-60 MPH and depressing the brake pedal, the vehicle lurched forward several times. Additionally, the contact stated that upon attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle lurched forward while responding, and the vehicle jerked while driving. The contact was able to pull into a parking lot. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the transmission was taken apart, and the contact was informed that the transmission had failed and there were metal shavings in the transmission. The vehicle was then towed to Goldsberry's Transmission, where it was determined that the transmission needed to be rebuilt or replaced. The contact authorized the mechanic to rebuild the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that no assistance would be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,890.
NHTSA ODI #11662351
Mileage unknown · Apr 15, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact stated that while reversing and approaching an item located behind the vehicle, the rearview camera pedestrian alert was delayed while engaging. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unkno…
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The contact owns a 2022 Ford Edge. The contact stated that while reversing and approaching an item located behind the vehicle, the rearview camera pedestrian alert was delayed while engaging. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
NHTSA ODI #11654786
68,585 miles · Apr 11, 2025
Back Over Prevention
The contact owns a 2022 Ford Edge. The contact stated that while parked, and attempting to start the vehicle, the rearview camera failed and displayed a blank image. A dealer was contacted. The vehicle was not taken to a dealer or independent for diagnosis. The vehicle was not repaired. The contact mentioned that a software upda…
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The contact owns a 2022 Ford Edge. The contact stated that while parked, and attempting to start the vehicle, the rearview camera failed and displayed a blank image. A dealer was contacted. The vehicle was not taken to a dealer or independent for diagnosis. The vehicle was not repaired. The contact mentioned that a software update was performed for the rearview camera. The contact was relating to the failure of NHTSA Campaign Number: 22V151000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified and offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,585.
NHTSA ODI #11654075
Mileage unknown · Nov 20, 2024
Back Over Prevention
The backup camera isn't working properly; it's very dim and glitchy. This was a known and recalled issue for 2021 - 2022 Ford Edges, but because of my VIN number, they won't fix it without charging me. If I'm having the same issue as the other recalled ones, why won't you service mine?
NHTSA ODI #11626395
Mileage unknown · Apr 24, 2024
Back Over Prevention
Bought this vehicle from Bayou Ford in LaPlace, LA around 2 months ago. The back up camera stopped working correctly after first month. Paid to have reset at Ford dealer in Slidell, they said wasn't on recall. It's got squiggly lines when selecting reverse on shifter, unable to view behind me. This is dangerous as it's a large…
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Bought this vehicle from Bayou Ford in LaPlace, LA around 2 months ago. The back up camera stopped working correctly after first month. Paid to have reset at Ford dealer in Slidell, they said wasn't on recall. It's got squiggly lines when selecting reverse on shifter, unable to view behind me. This is dangerous as it's a large vehicle and I fear running over something or into another vehicle out of view. This is the exact problem as the recall indicates. The Slidell dealer said it would be over 1K to replace a camera and I don't have it after just buying thr vehicle. This should not be happening with a 2 year old vehicle. Can someone please help me? [XXX] [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11585074
Official recalls
5Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
May 9, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence & remedy
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Aug 23, 2024
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
Mar 11, 2022
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Additional source detail variants (2)
Back Over Prevention:display Function
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Consequence: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Back Over Prevention:software
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Consequence: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23002 · Loss Of Motive Power
Opened Sep 29, 2023 · Closed Oct 31, 2024
Status: closed (inferred from source dates) · Engine
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family. If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production “spike period” of May 2021 – October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from “Silchrome Lite” to “Silchrome 1”. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Ford’s assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with NHTSA’s National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Ford’s assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with “Nano” engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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