2019 Ford Edge

The vehicle caught fire. It started smoking from under the hood on the driver's side while I was driving slowly in traffic. I pulled over and the smoke continued and caught fire a few seconds later. The fire department was nearby and came quickly to put the fire out. -My safety was put at risk by the car catching fire spontaneously. -The problem has not been reproduced or confirmed by a service center -The vehicle has not yet been inspected by any authorities or agencies -There were no warning lights or indications that anything was wrong before it caught on fire

I was driving and my moonroof (Vista roof) exploded while I was driving on the freeway and completely shattered. It sounded as if a gunshot went off and I was terrified I was being shot at. It was on a 4 lane highway with nowhere I could pull over so I continued until I got to work. The entire first panel had shattered immediately and luckily I had the fabric inside cover closed or I would have been covered in shatter glass. When the roof exploded, I was in traffic, it made me swerve in my lane with cars all around me. I was lucky enough to maintain my exposure so I could continue to drive and didn't cause an accident. This could have caused a horrible accident which would have involved the many drivers around me.

The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 68 MPH, the moon roof suddenly shattered making a loud boom and completely detached from the vehicle. The contact stated that no impact had occurred prior to the failure. The contact had spoken to the dealer who confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to NHTSA. The approximate failure mileage was 68,000.

1. Engine In February 2021, while commuting from work, vehicle began to shudder at acceleration. White smoke began to emit from exhaust and smelled heavily of coolant. Vehicle died and was towed to dealership. Gaskets A, B, and D were totally replaced. MILEAGE: 55,000 In August 2021, the vehicle cut off while driving around 10 MPH. Received notice that the coolant temperature was too high. Vehicle was taken to dealership and could not replicate the issue. MILEAGE: 64,000 Engine producing a clicking sound that the dealership cannot pinpoint. 2. Transmission Vehicle shudders at acceleration. RPM jumps while accelerating. 60k Mile maintenance performed and Transmission flushed. Has not corrected this issue. Dealership recommended total replacement of transmission. MILEAGE: 65,000 3. Other: Entertainment system TC unit totally replaced in August 2021, as system malfunctioned and no longer connected to satellites for navigation.

The contact owns a 2019 Ford Edge. The contact stated that the trunk door inadvertently closed on the driver and was difficult to raise up. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 15,900.

Every 3rd or forth time bucking the drivers seat belt it will jam and lock prohibiting wearing the belt. To release you must continually pull belt until it stops (about 12" or so at a time) release it slightly and try to pull out more webbing. Other times it will release fully working normally. It happened one or twice about 8 months a go but the service writer at the dealer had a tech work on it and clear it. However lately it is happing frequently and will be taking to dealer this week.

Engine failed. Car was jumping and shaking out of control on the highway while I was going 60 mph and before I could pull of the highway it wouldn’t accelerate at all, and stopped directly in the middle of a busy highway.I could have been rear ended at a speed of 60 mph on a highway. It’s currently at Ford dealership. Before the car while parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.

The drivers seat belt locks when trying to extend across the my body. So sometimes it works and sometimes it will not release. I live in Illinois where seat belt are mandatory yet there are times that I'm unable to use the safety item "SEAT BELT". I took the vehicle to Auffenberg Ford in O'Fallon Illinois this morning. I was told that the parts to fix it are on back order and where not sure when the parts might arrive if ever. I asked, days, weeks, months, years, or in my life time. They where still unable to give me an estimate. They also stated that there where several other vehicles that have the same problem and they o not have any idea if or when they might be fixed. So they keep selling them knowing that there is problem. Ok so if I'm forced to use a vehicle that is not safe without any recourse who is responsible? This needs to stop before someone is seriously hurt or killed.