2019 Ford Edge

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed.

This is a 2019 Ford Edge in great condition. I just purchased the vehicle with roughly 90000 miles on it. After roughly 2 weeks of driving, I noticed the vehicle struggles to get up to speed, and the gears shift roughly, especially after a cold start. Additionally, while driving, the gears would struggle to downshift, staying at a higher RPM than it should, such as being stuck at 4000 RPM while driving 30mph, and it would stay like this for about 1-2 minutes. Additionally, from time to time, the reverse gear will not engage at all, this is a major safety concern, God forbid I am somewhere I need to back out from and there is obstruction in the front, only God knows what trouble I would be in. There have been recalls for such cars. It is unfortunate that Ford has not opened an active recall for others with this issue. Please help, this car costs too much, and I fear for my wife and newborn's safety with transmission issues.

Transmission has been in the dealer multiple times due to transmission slipping, exhibiting a shudder/buck/jerk/hesitation to shift while accelerating and driving up to 35 mph. The software in the powertrain control module (PCM) was reset on multiple visits in an attempt to correct the issue prior to the physical partial repair of the transmission. At Odometer reading 69,685 mi Services Performed Vehicle serviced Automatic transmission cooler flushed Oil and filter changed Torque converter replaced Transmission checked Transmission fluid flushed Transmission rebuilt This vehicle is now out of warranty and is starting to experience transmission performance issues again (02/2026).

Incident Summary On February 14, 2026, without warning, the vehicle stalled and shut down while I was backing into my driveway. The engine restarted briefly only to fail again. Two independent mechanics have confirmed a blown head gasket resulting from coolant intrusion into the engine cylinders that is consistent with the well-documented defect affecting this engine platform. The vehicle is currently inoperable. This failure occurred while I am [XXX] pregnant, with my minor child present in the vehicle. A sudden engine shutdown at highway speeds could have resulted in serious bodily injury or worse. The safety implications of this defect are substantial. 2019 Ford Edge SEL AWD (VIN: [XXX] ) equipped with the 2.0L EcoBoost engine — a vehicle widely associated with the known coolant intrusion defect currently subject to litigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)