2019 Ford Edge

2019 Ford Edge with 8F35 transmission, there were no warning lights or codes. Shuddering and jerking both while accelerating and at cruising speeds. At steady highway speed, engine speed would jump by hundreds of RPM a few times times per minute. Problem started at about 70,000 miles and gradually got worse. Changed transmission fluid at 85,000 miles, despite owner's manual recommendation to change at 100,000 miles. Fluid was completely brown, with no trace of red. Shuddering improved but not eliminated.

The car was starting to jerk it felt like it was not getting gas or something. I took it to the Food Dealership and they told me the torque converter needed to be replaced. The estimate was 4818 plus tax. I researched this issue and found several complaints and feel there should be a recall. I even got an extended warranty but it expired. There were no warning lights or notifications stating there was a problem.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was slipping, shuddering, and lurching while driving 40 MPH and attempting to slow down. The contact stated that the rear axle was binding. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered to assist with the repair. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shuddered until accelerating to 50 MPH, and then the vehicle drove as intended. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an undisclosed recall however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,500.

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer for routine maintenance and was offered a fuel injection cleaning. The contact assumed that the fuel injection cleaning might resolve the jerking failure; however, the failure persisted. The vehicle was then taken to an independent mechanic who discovered NHTSA Campaign Number: 20V550000 (Power Train) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under the recall. The failure mileage was approximately 55,000.