2018 Ford Edge

The ecoboost 2.0 engine allowed coolant to intrude into the block. The engine misfires, runs rough, and had the potential to allow large amount of coolant into the cylinder resulting in complete engine stoppage. The safety of the driver and those around the driver are at risk when the engine shuts off. The engine has been inspected by an independent service center. Yes, the engine light illuminated and a P0301 fault code was produced.

On April 15, 2026, I brought my 2018 Ford Edge SEL to an authorized Ford dealership with a loud rattling noise at startup and an illuminated check engine light. Ford Motor Company had previously sent me two written notices (September 2022 and June 2023) identifying a known cracked flexplate defect on my vehicle under Customer Satisfaction Program 22N12, describing these exact symptoms. The defect was never repaired at any of my 16 service visits. Additionally, on September 2, 2025 — just 8 days after Safety Recall 25S87 for the rear brake flexible hose was issued — the dealership presented that recall repair to me as a $532 optional paid service without disclosing it was a free safety recall I was entitled to by federal law. Safety Recall 25S89 for the rear-view camera also remains unperformed. The vehicle is currently undriveable.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.

The contact owns a 2018 Ford Edge. While the contact’s wife was driving 40 MPH, the brake pedal was depressed, and the vehicle unexpectedly lost automotive power. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle started shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 68,000.

The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant leaks observed. This failure occurred at approximately 88,000 miles and was not consistent with normal wear and tear. The issue developed without significant prior warning other than engine misfire and rough operation. This condition may create a safety risk, as engine misfire and internal damage can lead to loss of power, reduced vehicle performance, or potential engine stall while driving. Technical Service Bulletins have been issued for similar vehicles equipped with the same engine, including TSB 19-2172, TSB 19-2208, and TSB 22-2229, which describe coolant intrusion into engine cylinders and require engine replacement. This suggests the issue is not isolated and may affect other vehicles with the same engine design.

My 2018 Ford Edge with the 2.0L EcoBoost engine (approximately 100,000 miles) has experienced coolant intrusion into the engine cylinders — a known manufacturing defect documented by Ford in TSB 19-2346 (NHTSA ID 10169807). The coolant leak was discovered over the course of several months as I noticed that heat wasn't coming out and I checked that the coolant was low. I replaced the coolant twice over six months. The dealership confirmed coolant in the cylinders and stated the only repair is a full long-block engine replacement, quoted at approximately $12,000. Ford Motor Company has acknowledged this defect affects 2015–2018 Edge vehicles with the 2.0L EcoBoost engine, yet has refused to issue a recall or provide financial assistance to affected owners. This is a manufacturing defect — not owner-caused damage — as Ford's own TSB identifies erosion and corrosion of the engine block as the root cause. Ford Customer Service declined to assist when contacted. I am requesting NHTSA investigate this issue and consider a formal recall, as thousands of owners of 2015–2018 Ford Edge, Escape, Fusion, MKZ, and MKC vehicles with the 2.0L EcoBoost are facing the same failure.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide.