2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle was making a loud noise, driving rough and there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and repaired. The independent mechanic performed a spark plug and coil repair; however, the failure persisted. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer and was diagnosed and determined that engine coolant had leaked into the cylinder and head gasket. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. Additionally, the vehicle was shaking and vibrating and there was a liquid swishing sound coming from the dashboard area. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #4, with coolant in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer informed the contact that the failure was related to and unknown recall campaign; however, the VIN needed to be included. The coils were replaced; however, when the vehicle was returned to the dealer a second time no repairs were made. The manufacturer was made aware of the failure where it was confirmed that the VIN was not included in a recall. The contact was referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 73,000.

My vehicle has the 2.0 Ecoboost 2018 engine has developed a misfire in the number 2 cylinder. Vehicle is at a Ford dealership engine block has a manufactured defect coolant leaking into cylinder. I purchased lifetime power train warranty no Ford is trying to refuse to repair because. I performed some of the oil changes on the vehicle. Oil has nothing to do with the defective engine block or head on the engine. Ford is very much aware that there is an issue with the 2.0 Ecoboost engine and has fell to do anything for consumers.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the temperature gauge increased rose to an elevated level. The contact stated that the vehicle was losing coolant. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant and water intrusion in cylinder #3, which caused the engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was approximately 48,800.

The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle in the morning, the vehicle was idling rough with an abnormal amount of smoke coming from the exhaust. The contact stated that after the engine had warmed up, the rough idling ceased; however, the check engine warning light remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

The contact owns a 2018 Ford Edge. The contact stated while driving and coming to a complete stop, the heater started blowing cold air. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a second dealer, Groove Ford (10039 E Arapahoe Rd, Centennial, CO 80112), who diagnosed that coolant was leaking into the engine oil. The second dealer determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle idled rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine causing damage to the engine and a misfire in cylinder #4. The contact was informed that the long block needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

The contact owns a 2018 Ford Edge. The contact stated that the vehicle experienced a rough start. The check engine warning light was illuminated. The vehicle was taken to the dealer, where DTC Code: P0301 was retrieved. The dealer determined that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19-2208. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Service Campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,570.